Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
Needs improvement
on May 17, 2023
Posted by: Nat Shah
I really liked the size for my large family, however the refrigerator not freezer makes very large vibrations shaking the entire floor. They replaced fan and now the refrigerator has been replaced. The loud vibrations have seemed to stop however the trim kit is still an issue. They use weak magnets to hold it in place but it won’t hold. The bottom trim is laying on the floor as it is too heavy to be held in place with magnets. The service person said this is common and every home has the bottom trim laying on floor because there is no fix. My GC recommended screwing in the trim but it will void the warranty
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 19, 2023
Hello, Nat Shah! We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers' needs going forward. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any additional suggestions, comments, or concerns, please let us know. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE MY NEW FRIGIDAIRE REFRIGERATOR
on May 18, 2023
Posted by: D GALLO
[This review was collected as part of a promotion.] I ABSOLUTELY LOVE MY FRIGIDAIRE REFRIGERATOR, IT HAS SO MUCH SPACE INSIDE AND THE OUTSIDE IS SO SLEEK! DEFINITELY WILL RECOMMEND THIS FRIG TO ALL MY FRIENDS!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the look
on May 19, 2023
Posted by: Joel68
[This review was collected as part of a promotion.] We love the look of this freezer along with the matching refrigerator. Tons of room and great lighting. My only concern is how fast the ice maker makes ice. Sometimes it's consistent with making ice and other times it barely makes any ice. Other than that, we love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New favorite appliance
on May 20, 2023
Posted by: Mikeye
[This review was collected as part of a promotion.] Our family has been struggling with needing additional space in our existing refrigerator.
We came across the perfect solution!
We came across the perfect solution!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New renovations
on May 21, 2023
Posted by: Emme10
[This review was collected as part of a promotion.] Looks great spacious excellent hope long term is good bought it for size
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 27, 2023
Posted by: Hubbard
[This review was collected as part of a promotion.] My only concern is that it seems to get more condensation inside then our old refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
2
On second one so far and still don't have any ice being made
on May 31, 2023
Posted by: tjl8
[This review was collected as part of a promotion.] Freezer is a nice size and looks good. However, i am currently on my second freezer in three weeks since install and still don't have a single cube of ice coming from the ice maker. The freezer was professionally installed and serviced by a frigidaire technician but still doesn't work as it should.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, June 1, 2023
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice unit that works fine
on May 31, 2023
Posted by: tjl8
[This review was collected as part of a promotion.] Unit is nice size and looks good. The water dispensor next to the door is a nice touch that works well. So far very happy with this unit
Written by a customer while visiting frigidaire.com