Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
on August 27, 2022
Posted by: Julia92
[This review was collected as part of a promotion.] Love the look & space of my new freezer but it frosts up a ton - trying to figure that out
Love the ice maker & double bucket for ice.
Love the ice maker & double bucket for ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 26, 2022
Posted by: Gar7
[This review was collected as part of a promotion.] So much space and we love the ice size and amount!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Tall but very narrow
on August 26, 2022
Posted by: Wdsfamily
[This review was collected as part of a promotion.] Counter depth taken to a new level on this one.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, August 29, 2022
Thanks for your feedback, Wdsfamily. Should you have additional concerns or general questions, we’ll be happy to work with you! You can contact us directly via Live Chat or phone at 800-374-4432 Mon-Fri 8:30am-8:00pm EST. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost perfect!
on August 26, 2022
Posted by: Momabear1423
[This review was collected as part of a promotion.] Purchased this unit to compliment the freezer. Love everything about it except the veggie bin is too small!!! If it had been the same depth as the shelves it would be fine but it is half the size. This was disappointing. Other than that I would probably still purchase this model for the price point.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on August 26, 2022
Posted by: Spot47
[This review was collected as part of a promotion.] Very nice and efficient
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mixed
on August 25, 2022
Posted by: Paired up
[This review was collected as part of a promotion.] Love this full sized refrigerator. It is paired with the same full sized freezer. Would be rated 5 stars but…. The brand new freezer did not work (would not freeze), so warranty covered three service calls and three parts ordered. Took 2 months. Turns out there was hardly any “Freon” in it. The factory uses nitrogen to test for leaks but they didn’t fill it with Freon after they tested it. After all of that, it now works really well, it is now paired with the refrigerator and it looks and works beautiful! Happy.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 1, 2022
Thanks for sharing your experience with us. We are bummed to hear you had issues with your freezer. We are glad the issue was resolved and you are enjoying both of your units. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Built-in side by side unit
on August 25, 2022
Posted by: NA13
We purchased our house new 2 years ago and our side by side freezer and refrigerators have been nothing but problems. First the refrigerator broke and after having almost every single internal piece replaced over the course of ~8months it was not able to be repaired. In the meantime that model was discontinued and this model was produced, so we had to buy a new freezer with the new refrigerator because you couldn't put a new model next to the old model in a built-in space. Well within 2wks of install of the new refrigerator and freezer the freezer ice maker broke, leaking water all over our hardwood floors. It was determined to be an internal leak and so it was replaced with a new freezer. It has been 48hrs, it is still not down to temperature and is not making ice. We love the size and we're excited with a family of 5 to have the large space but it has been frustrating.
Response from frigidaire.comBy Briana , Online Outreach Specialist , August 26, 2022
Hello, NA13! Thank you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. In researching, we see where you are being assisted with your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 25, 2022
Posted by: Hilary Hill
[This review was collected as part of a promotion.] We are a family of six and I am so happy my husband convinced me to get this refrigerator. We also have the single door freezer. It is my favorite appliance in our new home. Initially, I thought it was not deep enough for my liking however I have come to like the depth, because it keeps us from wasting food. No longer do things get shoved to the back never to be seen again. I really like the door design as there are a lot of options for the shelves.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 9, 2022
Thanks for sharing your story with us. We are delighted to hear you are loving your new Frigidaire refrigerator in your new home. I couldn't agree with you more, you made an excellent choice. -Bianca
Written by a customer while visiting frigidaire.com