Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,269 Reviews)
Rating breakdown 2,269 reviews
5 Stars
1,704
4 Stars
304
3 Stars
92
2 Stars
60
1 Star
109
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
1
VERY BAD EXPERIENCE
on May 1, 2023
Posted by: saomer76
I DONT RECOMMEND THIS FRIDGE, MY FRIDGE GOT LEAKAGE AFTER FEW MONTHS USAGE, IM NOW FACING A BIG PROBLEM SINCE THE EVAPORATOR COIL IS OUT OF STOCK AND IT WILL TAKE MINIMUM TWO WEEKS TO ARRIVE.
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 2, 2023
Hello Saomer76,
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Please be aware that due to delays in our supply chain, we have no control over whether the product will be available and that its availability cannot be guaranteed. No worries, we can assure that we're doing everything we can to provide the best resolution and assistance you deserve. If you need further assistance or clarification or an update, You can reach out to us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Please be aware that due to delays in our supply chain, we have no control over whether the product will be available and that its availability cannot be guaranteed. No worries, we can assure that we're doing everything we can to provide the best resolution and assistance you deserve. If you need further assistance or clarification or an update, You can reach out to us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Lovely Disappointment
on May 1, 2023
Posted by: KellyT123
[This review was collected as part of a promotion.] I have had this unit for less than 6 months, the water dispenser has never worked. Air Filter already needs replaced and the LED lights blew out. Cant replace them...need to call certified technician to do so.
Love the look....but a disappointment.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, May 2, 2023
Hello! Thank you for providing feedback. We regret that your experience did not meet your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Twins!
on May 1, 2023
Posted by: Paul1955
[This review was collected as part of a promotion.] Our new refrigerator and freezer “twins” are just what we needed for extra cool and freezer storage! Now we have plenty of room the holidays, parties and all our family events!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Twins!
on May 1, 2023
Posted by: Paul1955
[This review was collected as part of a promotion.] A great pair for extra fridge/freezer room!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 2, 2023
Posted by: Pauline4
[This review was collected as part of a promotion.] Excellent freezer. We don't need the ice maker, but the ice bins make good storage containers inside the freezer. I wish the dealer we purchased this set from knew more about the freezer and matching refrigerator. I found out later that there is a water kit so you can run the filtered water from the refrigerator to the ice maker inside the freezer. Our dealer didn't know that and used a tee on the water valve instead. No filtered ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best decision
on May 2, 2023
Posted by: Angbt
[This review was collected as part of a promotion.] We remodeled our kitchen and it was the best decision to use the fridgiaire stand alone fridge and freezers
Written by a customer while visiting frigidaire.com
Customer Rating
5
High end look at affordable price
on May 3, 2023
Posted by: Alle8128
[This review was collected as part of a promotion.] The fridge freezer combo is great. The look says high end like a built in but the price is very affordable. Very functional and plenty of space. The filtered water tastes great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Freezer!
on May 3, 2023
Posted by: KThon
[This review was collected as part of a promotion.] I love my new freezer. I got the Refrigerator and Freezer as a built-in and it is beautiful.
Written by a customer while visiting frigidaire.com