Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,811
4 Stars
328
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
3
Lack of a good installation support
on November 21, 2025
Posted by: Kas H
[This review was collected as part of a promotion.] The installers were looking for any excuse to avoid installing including size, water valve while we had water valve and I hired a third party installed it and fitted in the space we had . I also reported three issues with drawer door in the fridge and clicking sound in the freezer door. I like the fridge and the brand while threse issue makes you regret your purchase
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 24, 2025
We’re sorry to hear about the difficulties you experienced with the installation of your new refrigerator and the issues with the drawer and freezer door. We understand how frustrating this must be, especially when you were ready to enjoy your appliance.
Please know that we want your refrigerator to work as designed and meet your expectations. For further assistance, we encourage you to reach out to our support team so we can help address your concerns and ensure your appliance is functioning properly. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. — Maria
Please know that we want your refrigerator to work as designed and meet your expectations. For further assistance, we encourage you to reach out to our support team so we can help address your concerns and ensure your appliance is functioning properly. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome freezer
on November 19, 2025
Posted by: LLM333
[This review was collected as part of a promotion.] I've wanted a stand alone freezer for quite a while. I love this one, spacious, well laid out. with an ice maker.... which is a big thing for my family. and I trust frigidaire products
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 21, 2025
Thank you for sharing your positive experience with the 19 Cu. Ft. Single-Door Freezer. We’re delighted to hear that you’re enjoying the spacious design and thoughtful layout, as well as the convenience of the built-in ice maker. It’s wonderful to know that our product meets your family’s needs and that you trust Frigidaire.
Thank you for choosing us and for taking the time to share your feedback! If you will need assistance in the future, please don't hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m.-6:00 p.m. ET, and we’ll be happy to assist.
Thank you for choosing us and for taking the time to share your feedback! If you will need assistance in the future, please don't hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m.-6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on November 11, 2025
Posted by: RMLN
We bought this freezer due to Consumer Reports rating. Our icemaker stopped just out of warranty & online complaints list it as a frequent problem (see Reddit). If you purchase, get the extended warranty.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 12, 2025
Hi there! Thank you for taking the time to share your experience with your Frigidaire freezer. We’re truly sorry to hear that your icemaker stopped working shortly after the warranty period ended. We understand how frustrating that can be—especially when you’ve chosen the product based on trusted recommendations and expected long-term reliability.
Please know that we take feedback like yours very seriously. Our goal is to deliver durable, dependable appliances, and your comments help us identify areas where we can continue to improve. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Please know that we take feedback like yours very seriously. Our goal is to deliver durable, dependable appliances, and your comments help us identify areas where we can continue to improve. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge/Freezer
on November 10, 2025
Posted by: Kminer1234
[This review was collected as part of a promotion.] Very spacious and it runs very quietly. It remains very cold. We ordered more shelves to be more organized. It looks amazing too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge
on November 8, 2025
Posted by: jnys
[This review was collected as part of a promotion.] Love the space and the organization of the drawers.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tons of room!
on November 6, 2025
Posted by: KDDukes
[This review was collected as part of a promotion.] I am loving the amount of room in the freezer. We have it installed with the single door refrigerator and together they are stunning in our newly remodeled kitchen. There is a ton of shelf space, the ice maker works quickly and quietly, and the drawer space adds a nice touch for items that we’d like kept out of view.
Response from frigidaire.comBy Christian, Online Outreach Specialist, November 6, 2025
We truly appreciate your thoughtful review! It’s wonderful to hear that your new freezer and refrigerator combination not only looks beautiful in your remodeled kitchen but also provides the space and convenience you were looking for. Thank you for choosing us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on November 4, 2025
Posted by: JenniferSJ
[This review was collected as part of a promotion.] I love the size, the capacity and the look! Sleek and efficient. Great for day to day living with a large family. This fridge has made my life easier on many levels.
Response from frigidaire.comBy John, Online Outreach Specialist, November 4, 2025
Hi, JenniferSJ. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Classy addition
on November 1, 2025
Posted by: Maria09
[This review was collected as part of a promotion.] The fridge is a beautiful, classy addition to my modern kitchen. Very roomy. I love the water dispenser.
Written by a customer while visiting frigidaire.com