Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,811
4 Stars
328
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
on October 15, 2022
Posted by: Okiedoke4
[This review was collected as part of a promotion.] I had a Frigidaire before and loved it- but i don't like this one because the side door shelves are cheap and flimsy and so shallow they can't hold anything.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 18, 2022
We regret to learn the refrigerator doesn't meet all your expectations. If you would like to share more about your experience with us, feel free to call us at 800-374-4432 or chat with us via Frigidaire.com. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Hope and Pray
on October 15, 2022
Posted by: Cal70737
[This review was collected as part of a promotion.] Not sure. I had purchases the freezer n refredgerator 6 years or so ago, had to recharge freon in Zaza jan 22, sept went out again evap was out, had to replace both due to dize n style, they put both new ones in, Oct 22. refrig never cooled off, it was also low on new refrigerant. waiting on rrplacement now.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on October 14, 2022
Posted by: Jojoshopper
[This review was collected as part of a promotion.] Love this refrigerator! Really like the water dispenser in the inside of the door. Layout is great. Had the sub zero and this is great for so much less $$$$. Bought with freezer unit and trim kit and looks great.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible fridge
on October 13, 2022
Posted by: MG330216
Buyer beware. Will stop working on you. Mine came from the manufacture with a slow leak in the system. Was repaired a year ago. Broke again and is now deemed unrepairable. Will need to replace the set, also is in a built in cabinet. I had a 6 year warranty, now will need to spend many many thousands of dollars to remedy.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 17, 2022
We regret to learn you are having this experience with your refrigerator. We would recommend contacting your warranty provider for assistance with available options. If they are unable to assist, feel free to chat with us via Frigidaire.com or call us at 800-374-4432. We would be happy to see if we have any options available to assist. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on October 13, 2022
Posted by: Jojoshopper
[This review was collected as part of a promotion.] Great layout. Makes a ton of square ice. Can’t say enough good things. I’ve had the sub zero and this is great for so much less $$$$$.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible Quality
on October 13, 2022
Posted by: JonTh
[This review was collected as part of a promotion.] Refrigerator came with a broken water line. Got that fixed and then 10 months later it stops working completely and the issue is unrepairable. So much for the "Professional" line. A terrible fail by Frigidaire and Electrolux, I would stay far away from their products. *Photo is a picture of our dead, useless fridge that this family of 5 can't use.
Response from frigidaire.comBy Christy, Online Outreach Specialist, October 14, 2022
We are so disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home. We strive to make quality products and want you to have the best experience. We can see that you are working with Customer Service for a resolution. We hope to have this resolved for you and your family as quickly as possible and appreciate your patience. ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well made
on October 12, 2022
Posted by: Phillip_s
[This review was collected as part of a promotion.] Love it. Well thought out design.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 12, 2022
Posted by: CarlaW
[This review was collected as part of a promotion.] It’s an awesome freezer unit. Very spacious and attractive looking. It’s the second time I’ve bought one so I’m obviously a fan!
Written by a customer while visiting frigidaire.com