Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,811
4 Stars
328
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Awesome product
on October 24, 2022
Posted by: Kiwi6
[This review was collected as part of a promotion.] Love this product it is every bit of what I expected. Big way too big to fill up even for a family of 5.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean, modern and spacious
on October 24, 2022
Posted by: Jason D CDA
[This review was collected as part of a promotion.] The refrigerator is beautiful, efficient and, most importantly, quiet! The door organization options are highly configurable, which is super helpful for our large family. Finally, we love how the components all come out for ease of deep cleaning.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Water Dispenser doesn't work
on October 24, 2022
Posted by: samijo0047
[This review was collected as part of a promotion.] Currently waiting on parts to repair the water spout. The water dispenser currently sprays water out of the filter all over the inside of the refrigerator.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , October 25, 2022
We regret to learn you are having issues with your refrigerator water dispenser. We understand you are working with a service technician to have your concerns addressed and we are confident that the service technician will be able to restore your appliance to proper working order. Feel free to reconnect with us if you should need additional assistance. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Forced to Replace due to Refrigerator failure
on October 24, 2022
Posted by: KJMH
[This review was collected as part of a promotion.] I was forced to buy this freezer because I had to replace its broken partner refrigerator that could not be fixed after multiple service calls. The newer models do not match the older model exterior style. Spent over $9000 for the 2 new units including new trim kit (old one would not fit) and installation. My old freezer now lives in the garage. This freezer is more modern and I like the new handle style which feels sturdier to grip and hopefully won’t loosen up like the old ones did. The pull out ice drawer with scoop is also a nice upgrade, as is the soft freeze drawer for ice cream. The plastic bins on the door are great but I’ve noticed that the heavier the items on the door the more it seems to weigh it down and creates a rubbing noise on the bottom hinge when opened and closed. On a whole, I’m happy with it and hope it lasts longer than my original purchase did. If either one of these units fail in the near future I will opt to purchase a refrigerator/freezer combo unit and rework my cabinetry around it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on October 24, 2022
Posted by: Just cooling
[This review was collected as part of a promotion.] It’s a great freezer. Love it
Written by a customer while visiting frigidaire.com
Customer Rating
1
Zero or negative ratings would be more appropriate!
on October 24, 2022
Posted by: AP_DL
[This review was collected as part of a promotion.] Barely working.
Damaged/missing/broken parts.
Don't waste your time and money with this set if you want a positive & trouble-free ownership!
Stay away!
Response from frigidaire.comBy Christy, Online Outreach Specialist, October 25, 2022
We hear your voice and appreciate that you've taken the time to share your important concerns. Striving to be the best home appliance company in North America, we do value your opinion and apologize for any inconvenience that you have endured. This is absolutely not the experience we wish upon any of our consumers. Please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. Best regards, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Fridge
on October 22, 2022
Posted by: Emo6
[This review was collected as part of a promotion.] So much space and looks sleek and sophisticated, absolutely love it!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frigidaire fridge/ freezer
on October 21, 2022
Posted by: Loriloulou
[This review was collected as part of a promotion.] I somewhat like my new refrigerator. It’s supposed to be bigger but I think it’s deceiving. It got taller but I don’t feel like I can fit as much in it.
I’m totally disappointed about my freezer. Since plugging it in it hasn’t worked correctly we have a new seal ordered but that was a month ago. There’s a frost village in my freezer.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, October 25, 2022
Hello, Loriloulou! We're sorry to hear about the unresolved frost build-up in your freezer compartment. We want to ensure that our owners have the best experience with their appliances, and we would like to help. Please feel free to Live Chat with us on Frigidaire.com or contact us by phone. We look forward to hearing from you soon! -Katrina
Written by a customer while visiting frigidaire.com