Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,386 Reviews)
Rating breakdown 2,386 reviews
5 Stars
1,788
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
Terrible fridge
on October 13, 2022
Posted by: MG330216
Buyer beware. Will stop working on you. Mine came from the manufacture with a slow leak in the system. Was repaired a year ago. Broke again and is now deemed unrepairable. Will need to replace the set, also is in a built in cabinet. I had a 6 year warranty, now will need to spend many many thousands of dollars to remedy.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 17, 2022
We regret to learn you are having this experience with your refrigerator. We would recommend contacting your warranty provider for assistance with available options. If they are unable to assist, feel free to chat with us via Frigidaire.com or call us at 800-374-4432. We would be happy to see if we have any options available to assist. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on October 13, 2022
Posted by: Jojoshopper
[This review was collected as part of a promotion.] Great layout. Makes a ton of square ice. Can’t say enough good things. I’ve had the sub zero and this is great for so much less $$$$$.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible Quality
on October 13, 2022
Posted by: JonTh
[This review was collected as part of a promotion.] Refrigerator came with a broken water line. Got that fixed and then 10 months later it stops working completely and the issue is unrepairable. So much for the "Professional" line. A terrible fail by Frigidaire and Electrolux, I would stay far away from their products. *Photo is a picture of our dead, useless fridge that this family of 5 can't use.
Response from frigidaire.comBy Christy, Online Outreach Specialist, October 14, 2022
We are so disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home. We strive to make quality products and want you to have the best experience. We can see that you are working with Customer Service for a resolution. We hope to have this resolved for you and your family as quickly as possible and appreciate your patience. ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well made
on October 12, 2022
Posted by: Phillip_s
[This review was collected as part of a promotion.] Love it. Well thought out design.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 12, 2022
Posted by: CarlaW
[This review was collected as part of a promotion.] It’s an awesome freezer unit. Very spacious and attractive looking. It’s the second time I’ve bought one so I’m obviously a fan!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire professional refrigerator only
on October 12, 2022
Posted by: Jetrafeli
[This review was collected as part of a promotion.] Frigidaire professional refrigerator only I love the lighting of this refrigerator but it did come with a huge dent in it the first time and then I waited for another one and this one has an issue with me with obtaining the temperature required to keep things fresh and not spoil so I am waiting on replacement of some thing to do with the software.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 13, 2022
We are disappointed to learn you are having this experience with your refrigerator. This is certainly not the ownership experience we would want for you.
We understand your concerns are being addressed and are confident the technician will be able to restore the unit to proper working order. If you should need any additional assistance, please reconnect with us. -Bianca
We understand your concerns are being addressed and are confident the technician will be able to restore the unit to proper working order. If you should need any additional assistance, please reconnect with us. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice, but ....
on October 12, 2022
Posted by: PG161
[This review was collected as part of a promotion.] when you get a brand new fridge and we got the freezer too, you expect the package to function properly out of the box, meaning does its cooling job. However, I already needed to get a repair man to fix a water leak on my water dispenser. Good thing, we are under the manufactures warranty. Downfall is the process of calling, scheduling, and waiting for the repair to happen is not what you want to be doing when you get a brand-new fridge.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, October 13, 2022
This is certainly not the experience we want you to have with your brand-new refrigerator! However, we are happy to know this matter has been resolved for you. Feel free to reach out should you have additional questions or concerns. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire refrigerator
on October 11, 2022
Posted by: Kimmylor
[This review was collected as part of a promotion.] Love my new refrigerator. A negative is u have to careful with your feet when you open it. It’ll peel some skin off or give a good bruise. Positives, looks super high end without the price tag and the built in water dispenser keeps the front sleek.
Written by a customer while visiting frigidaire.com