Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
3
The shelves are not properly sized for the rails
on October 30, 2022
Posted by: Tricia with the shelves
[This review was collected as part of a promotion.] I recently had my beautiful fridge and freezer set installed. Beautiful, HOWEVER the first time I tried to change the height of a shelf, it would not go back on the rails. I had my builder do it, and he had to use a screwdriver to jam the hook from the shelf into the rail, because the hooks from the shelves were set wider than the rails. How disappointing that I will not be able to move the shelves around whenever I want to move them!
Response from frigidaire.comBy Derrick, Online Outreach Specialist, October 31, 2022
Hello, Tricia with the shelves! Thanks for sharing your experience. We’re here to listen and do what it takes to make sure your product can do its best for you. We have some tips for adjusting your shelves on pages 23-25 of your Use & Care manual. Should you have any additional questions, please join us via Live Chat! -Derrick
[This review was collected as part of a promotion.] My husband and I are very happy with the Frigidaire side by side refrigerator/freezer. We are still learning how best to maximize the amazing space.
[This review was collected as part of a promotion.] Looks and functionality is okay. Water filter is leaking already and the installation kit was very poor quality.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 31, 2022
We are glad to know you are happy with the unit except for your concerns regarding the filter leaking and the quality of the kit. We recommend inspecting the filter for any damage and ensuring it is properly secured in the filter housing. If you should need any additional assistance, please join us on a Live Chat via Frigidaire.com. We are here to help! -Bianca
[This review was collected as part of a promotion.] We are enjoying our freezer! We purchased it as a replacement for a failing unit and also purchased the matching refrigerator. Both look GREAT and we love the layout—especially of the freezer!
[This review was collected as part of a promotion.] Very good freezer, however I have one issue in that the door on freezer is extremely difficult to open because of suction. This issue is ever present regardless of when the door was last opened.
[This review was collected as part of a promotion.] We have the freezer and refrigerator. This is the second home that we have had these. We love both the refrigerator and freezer. Like the new water despenser and ice maker.