Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,386 Reviews)
Rating breakdown 2,386 reviews
5 Stars
1,788
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Fantastic Refrigerator
on October 25, 2022
Posted by: KParks
[This review was collected as part of a promotion.] Love this fridge more and more every day. Couldn't be more pleased with the size and performance. Great layout and styling as well. Would purchase again without hesitation.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Wish I could start all over…
on October 25, 2022
Posted by: ShariB
[This review was collected as part of a promotion.] Wish I could start all over. This fridge was to replace my last one that lasted only 4 years but “fit” into the spot I had my last one. They made it TOTALLY different now. While I was lucky and it does go into the space (they made the fridge a touch wider) they didn’t make a trim kit for my space where they used to. Now I need to figure out how to customize. Very unhappy they randomly decided this. I keep my fridge freezer combo separated in my kitchen and the trim kit for keeping it single is now only offered in 79” as they stopped making the 75” single but they still do both sizes for the duo when put together. I would’ve used a different fridge if I knew I anyway had to customize as my last fridge (same type)lasted only a few years. Buyer beware if you’re putting this in a customized space that they may change their design without a care for the customer. *Also please note fyi the design is so different to replace their last model you’ll need to replace both units even if only one goes.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 26, 2022
Hi, ShariB!
We're sorry to hear the same single trim kit size was not available for these new models! The previous twins were part of the Gallery Collection, and these new models are under the Professional Collection, so some design changes were made and sizing was upgraded to account for new features like the internal water dispenser, dual-bin ice maker, and full-width shelving. We understand this may cause an inconvenience for those replacing a built-in Gallery model and apologize this information was not more clearly provided before your purchase! If you need any assistance getting a new trim kit or have further questions about installation options, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
We're sorry to hear the same single trim kit size was not available for these new models! The previous twins were part of the Gallery Collection, and these new models are under the Professional Collection, so some design changes were made and sizing was upgraded to account for new features like the internal water dispenser, dual-bin ice maker, and full-width shelving. We understand this may cause an inconvenience for those replacing a built-in Gallery model and apologize this information was not more clearly provided before your purchase! If you need any assistance getting a new trim kit or have further questions about installation options, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Freezer and the perfect cube!
on October 24, 2022
Posted by: Emo6
[This review was collected as part of a promotion.] Love this freezer and LOVE the ice cubes! The “soft freeze” drawer is super handy as well!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Single door refrigerator
on October 24, 2022
Posted by: We love deerhounds
[This review was collected as part of a promotion.] We like the lighting, the larger shelving in the door that actually fit wine bottles and the pull out drawers.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Single door freezer
on October 24, 2022
Posted by: We love deerhounds
[This review was collected as part of a promotion.] Really like the new ice maker and the soft freeze ice cream drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome product
on October 24, 2022
Posted by: Kiwi6
[This review was collected as part of a promotion.] Love this product it is every bit of what I expected. Big way too big to fill up even for a family of 5.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean, modern and spacious
on October 24, 2022
Posted by: Jason D CDA
[This review was collected as part of a promotion.] The refrigerator is beautiful, efficient and, most importantly, quiet! The door organization options are highly configurable, which is super helpful for our large family. Finally, we love how the components all come out for ease of deep cleaning.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Water Dispenser doesn't work
on October 24, 2022
Posted by: samijo0047
[This review was collected as part of a promotion.] Currently waiting on parts to repair the water spout. The water dispenser currently sprays water out of the filter all over the inside of the refrigerator.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , October 25, 2022
We regret to learn you are having issues with your refrigerator water dispenser. We understand you are working with a service technician to have your concerns addressed and we are confident that the service technician will be able to restore your appliance to proper working order. Feel free to reconnect with us if you should need additional assistance. -Bianca
Written by a customer while visiting frigidaire.com