Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,386 Reviews)
Rating breakdown 2,386 reviews
5 Stars
1,788
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
Tall but tiny
on November 20, 2022
Posted by: Good 4
[This review was collected as part of a promotion.] It is a nice refrigerator but it doesn't hold much. The shelves aren't that wide.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 19, 2022
Posted by: Goodone
[This review was collected as part of a promotion.] I have owned Frigidaires for many years with great success. The only change I would make to this new on is for door to close autoomatically.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks great, works crap
on November 18, 2022
Posted by: notafan14
[This review was collected as part of a promotion.] Love the look. Hate how it breaks. I don't know if we received a lemon, but we're ready to throw this out. First problem, freezer fan broke and had a huge grinding noise. Repair man came, had to order parts, and came back 2 weeks later. Had to live with that noise. Then the fridge side leaked refrigerant. Had to refill the entire system. Now the icemaker is not working. And now, the freezer door SEALS every time it opens. No amount of force will open it, until 15 minutes later, the vacuum seal slowly lets up. I hate this fridge/freezer.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, November 21, 2022
Hi there! We're happy to hear that you love the design of your freezer, but not that you are experiencing issues. We can certainly understand your frustration and want to get this matter resolved for you. We’d love to learn more and see how best to resolve your concerns. Please be on the lookout for an email from us. In regard to the seal, strong suction is a sign of a good seal. Check that the temperature setting is at recommended. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on November 17, 2022
Posted by: RKinecht
[This review was collected as part of a promotion.] Very satisfied with our Frigidaire Pro Column Set. Both have exceeded our expectations in terms of appearance and functionality.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellence
on November 17, 2022
Posted by: Mariem47
[This review was collected as part of a promotion.] Both Frigidaire products and their excellent service are here to stay. Proud owner
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 15, 2022
Posted by: Babs A
[This review was collected as part of a promotion.] I really like it since the technician came back after installation to fix the factory kinked hose on the water supply tap. It was a mess when I pushed the tap, but he was able to replace and fix. It is gorgeous now.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 15, 2022
Posted by: Babs A
[This review was collected as part of a promotion.] Love, love, love! Beauty and function.
Written by a customer while visiting frigidaire.com
Customer Rating
1
LOUD, never stops fan, broken ice maker
on November 14, 2022
Posted by: Mntair
We’ve replaced the ice maker twice! The extremely loud fan makes your ears throb and it never stops running. Can’t hold a conversation in the adjacent living room because the fam throbs constantly. It looks beautiful and holds a lot in an organized way, but I wish we could give it back and choose a different brand that sound-proofs the cabinet and has more efficient compressors! Even turning the temp up doesn’t alleviate the problem, just causes things to melt even though it’s set at zero degrees F (freezing is 32 degrees, folks). The freezer requires being set at the lowest temp of -10 degrees F to keep things frozen. Huge waste of energy to run this horribly inefficient model. At this expense, their “Professional” model should be better. Won’t recommend nor buy one again.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 15, 2022
Hi, Mntair! Thank you for sharing your story with us. We're sorry to hear about the issues with the freezer not working properly. This isn't the ownership experience that we would want for you and appreciate you for allowing us to make this right. We hope through this that you may change your mind and you may give our brand another chance in the future. If you may need anything, please feel free to Live Chat with us or contact us by phone. -Katrina
Written by a customer while visiting frigidaire.com