Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
Frigidaire Professional Freezer
on June 24, 2023
Posted by: freezer 2
Purchased this because our previous freezer from the professional set purchased 10 years ago quit working properly. It has been redesigned. Not too thrilled with the space a 'soft freeze' drawer takes in the freezer. Outside of that it is working properly upon purchase and hopefully this will continue.
We just got this freezer a month ago so I can’t say how it holds up yet but I decided to go with it because of all the organization compartments. I love the ice drawer with the scoop, nice sized cubes for drinks. I can find everything easily so nothing gets lost in the deep dark recesses and wasted. There’s even a drawer to keep the ice cream. It’s the first freezer I open to show people because I love how bright and open it is.
Love the amount of space it has, eliminates the need for a deep freezer. Only complaint is that because mine is paired with the single door fridge, it freezes up the waterline even results in the fridge developing ice at the lower part of the fridge
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian , Online Outreach Specialist, June 19, 2023
Hi Kim!
We are sorry your experience with your freezer didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
I bought this side-by-side fridge and freezer a month ago. I am happy with it so far as it looks pretty and functions well. We hired an installer to do the installation as the job is complicated to us given three power plugs and two waterlines. I did hear a slight clicking sound when I closed the fridge and freezer doors but I was told by the service guy that it is normal as the door design has a lock in the hinges which causes the sound. Nothing to worry about.