Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Great fridge with tons of storage
on March 24, 2021
Posted by: Ckummer15
[This review was collected as part of a promotion.] We just upgraded to the new “tall twins” in our kitchen. We have had the previous set for almost 4 years and have loved it and were just as excited to get the updated version. This fridge/freezer combo is unbeatable for storage and a show stopper when people come to our house. Everyone comments on how amazing it looks and the storage capacity. We have three small boys now, but I know as they grow we will be so grateful to have this space to store all the food to feed three hungry boys constantly. A few features that I love are the filtered water dispenser in the fridge, the soft freeze drawer in the freezer, and the ice maker with double bins to store extra ice. It’s so great for entertaining to be able to have all that ice.
The only disappointment I had is in comparison to the old model. The old model had significantly more storage solutions that aren’t an option with this new model. The freezer had 3 separate storage drawers and a fold out drawer in the door. This was clutch for organization. The fridge has the same amount of drawers but the bottom one previously was much larger with bucket inserts that were amazing for separating your fruits and veggies and also the storage solutions in the door have changed. Previously they were wider and could fit 2 rows of condiments in each, while these are less interchangeable and much slimmer. It also previously had fold out drawers in the door that I loved and are no longer an option. These complaints are only a negative when I am comparing them to the old model of this fridge. In comparison to any other fridge I have owned, this is still far superior.
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Response from frigidaire.comBy Derrick, Online Outreach Specialist, March 26, 2021
Great to hear from you, Ckummer15! We appreciate the detailed feedback. We’re so excited to hear how much you’re loving your new “twins” and what an asset it’s going to be for your family in the future. Your comments are vital to ensure continuous improvement in our products. Remember we’re always available to support you in any way you need via live chat. Thanks again for making us part of your household, again! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice product
on April 5, 2021
Posted by: ANant
[This review was collected as part of a promotion.] The nice product must buy it I bought it 1 month ago
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 27, 2021
Thank you for choosing Frigidaire ANant! We are delighted to welcome you to our extended family. If you have not already, be sure to send in your registration card.
Should you ever need to contact us in the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Should you ever need to contact us in the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stunning!!!
on May 10, 2021
Posted by: ArtF
[This review was collected as part of a promotion.] I fell in love with the photos of the refrigerator/freezer with trim kit on the website and wanted to create it in my kitchen. I just received the refrigerator and freezer combo along with the 79" flat trim kit. I am excited to tell you it's big, beautiful and looks like it should cost much more. Thank You for creating this master piece at a reasonable price to go in my newly renovated kitchen.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 11, 2021
Thank you so much for sharing your picture and comments Art! We are overjoyed to learn that you are loving your new pair and apologize if you had to wait.
Should you need anything in the future at all, please contact us directly. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Should you need anything in the future at all, please contact us directly. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love them so much we bought 2!!
on May 21, 2021
Posted by: SRA 360
[This review was collected as part of a promotion.] We love this gorgeous Frigidaire refrigerator. It is sleek and modern and stylish. We have purchased 2 of them for our new office. They make our breakroom look amazing. We use one for all the bottled waters, sodas, juices, drinks. We use the other one for employee lunches and all food items, dressings, sauces, etc.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great, few niggling issues to know
on May 21, 2021
Posted by: Bus91
[This review was collected as part of a promotion.] Installed in April 2021, moved into the house in May, so about 3 weeks use.
Pros: Looks great, door pockets extra deep.
Cons: Leveling and mounting with the freezer took a few hours (not unexpected), noisier than expected, the main shelves are somewhat shallow (see extra deep door pockets +), so like a large pizza box doesn't fit, door squeaking (i haven't tried to oil it yet, started after a couple days).
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the new Fridgidaire all freezer! The ice maker and interior are perfect! Everything is well lit and organized for freezing perfection!
on May 21, 2021
Posted by: Chris Focus on Home
[This review was collected as part of a promotion.] I waited throughout a long hot summer in Arizona for our new all refrigerator and all freezer. It was worth the wait. The units are so efficient and sleek. I’m a kitchen Designer and have recommended these to
many customers as an alternative to counter depth built ins. These units are great for families big and small to perfectly store foods! Every home chef should have them!
many customers as an alternative to counter depth built ins. These units are great for families big and small to perfectly store foods! Every home chef should have them!
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 26, 2021
Hello, Chris Focus on Home! Welcome to the Frigidaire Family! Wow! We are happy to hear that this model was well worth the wait for you. We hope that you continue to enjoy the style and features of your brand new freezer! Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on May 21, 2021
Posted by: glkring
[This review was collected as part of a promotion.] We chose this for our new build. I love it! My only recommendation is that it needs a filter for the ice maker. The fridge side comes with one, but the freezer does not. Our water isn’t the best tasting and as the ice melts it taints the entire beverage.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 26, 2021
Hello, Glkring! Thank you for your feedback! We are happy to hear that you chose this model for your new build. We are here should you have any additional concerns or comments. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great ice maker
on June 1, 2021
Posted by: Gdh 1
[This review was collected as part of a promotion.] Bought in July 2020 and finally received May 2021.
So far so good. Freezer working great. Refrigerator worked 5 days, then deemed unrepairable. Waiting on replacement now.
So far so good. Freezer working great. Refrigerator worked 5 days, then deemed unrepairable. Waiting on replacement now.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , June 3, 2021
Hello, Gdh 1! Thank for sharing your experience with us! We are so happy to hear that your freezer is working great for you! We are glad to hear that you are being assisted with your refrigerator concerns. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com