Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,386 Reviews)
Rating breakdown 2,386 reviews
5 Stars
1,788
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
Not happy
on December 28, 2022
Posted by: TickedHomeOwner
[This review was collected as part of a promotion.] We built a home with a local builder. As we frequented the home during construction, i made comment to the builder that it was not working correctly. That was late Aug early September. As we approach the New Year I’m unhappy to inform it still DOES NOT WORK AT ALL. No one seems to care and i just want it replaced now. HELP!!!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 4, 2023
Oh no! We are terribly sorry to hear you have not been able to enjoy your new freezer and have not received a resolution. Please be on the look out for an email from our team to make sure this is addressed.
Should you want to contact us directly, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Should you want to contact us directly, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome refrigirator
on December 27, 2022
Posted by: JRJM1960
[This review was collected as part of a promotion.] Very pleased with our new refrigerator it is performing above our expectation
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 27, 2022
Posted by: Bluemic
[This review was collected as part of a promotion.] Quite happy with this unit so far (less than 6 months). Good temperature control, quiet, nice looking, lots of storage space. Only complaint is that it lacks a ‘deli drawer’ for meat and cheese.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks amazing
on December 27, 2022
Posted by: Ald_abbey
[This review was collected as part of a promotion.] Love the look and looks great in our new kitchen BUT started making an awful sound the day after we plugged it in and now we need new everything that makes you refrigerator cool. Our food is freezing on the bottom half and not cool enough on top shelves.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, January 3, 2023
Hello Ald_abbey! Thank you for sharing your experience with us! Hopefully, you will give us another try to get things right! We see you have been in touch with us regarding your concerns with your refrigerator and service has been scheduled. We trust that our technicians will work to ensure that you have an appliance operating properly. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working great
on December 27, 2022
Posted by: Kard9800
[This review was collected as part of a promotion.] Hit the matching fridge and freezer few weeks ago, really impressed with the new design and functionality,
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge review
on December 27, 2022
Posted by: Susan0702
[This review was collected as part of a promotion.] Love it- a little hard to level and move but overall looks great!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 26, 2022
Posted by: Lacey57
[This review was collected as part of a promotion.] Would like the water to be on the outside of the fridge door
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 26, 2022
Posted by: Bahram
[This review was collected as part of a promotion.] Long waiting time to talk to the representative.
Misleading information.
Wish I could talk to someone who could make a decision regarding my issue
Misleading information.
Wish I could talk to someone who could make a decision regarding my issue
Written by a customer while visiting frigidaire.com