Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
on January 16, 2023
Posted by: Susan00
[This review was collected as part of a promotion.] It has only been about 2 months, but so far liking the refrigerator . Love the substantial looking size beside the matching freezer. A regular fridge and freezer would have gotten lost.
[This review was collected as part of a promotion.] I hope they continue to manufacture these full size fridge and freezer units. We've had these units in our last two homes (one was a remodel and the other was new construction) and will put them in our next home. We love these units because of the interior space, the way they look and the ease of the built-in design and components (trim package). Great units!
[This review was collected as part of a promotion.] We got our Frigidaire in Nov 22, it was wonderful for a few weeks. Then the bottom of my fridge started freezing everything and the top was warm. Lots a ton of food over the holidays and the part is delayed for 6 weeks. Very upset with what we spent on these appliances.
Response from frigidaire.comBy Damon, Online Outreach Specialist, January 16, 2023
Oh no! We're so sorry to learn that the appliance has malfunctioned. We are here to help and have sent an email to you in order to learn more information regarding the repair status and determine how best to assist you. We look forward to hearing from you. - Damon
[This review was collected as part of a promotion.] The 33" Frigidaire Professional Refrigerator is great value and has all the functionality and features of the top-end competitor refrigerators. You truly appreciate the small design features and functions of the unit. Shelves and storage bins are well organized and provide easy access and are tailored for your convenience and storage of produce and goods, The water dispenser is on the inside rather than the outside as in some other competitor models. However, it is easy to use and provides filtered water that is cooled to the same temperature as the setting on the refrigerator. The overall product is sleek and stylish. I have it paired with a 33"Frigidaire Freezer that is mirrored by its twin. They are joined together with a Frigidaire trim kit. I only wish that the units came with a kit to panel the exteriors of the units to fully blend it into the kitchen setting.
[This review was collected as part of a promotion.] I also purchased the freezer and the trim kit, I can’t believe how many compliments I get. I love how it opens up my small kitchen since it is counter depth. The water dispenser is very convenient and doesn’t take up space like it did in my old fridge, it is a fantastic fridge for a small kitchen
[This review was collected as part of a promotion.] Doesn't cool right and sometimes actually heats rather than cools, a total disaster, and don't even get me started on the trim kit that apparently no one in the Southeast part of the United States knows how to install. DO NOT BUY THIS HUNK OF JUNK.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, January 16, 2023
We regret to learn you are not having the best experience with your refrigerator. We see your concerns regarding the unit not cooling properly are being addressed by a service technician and we are confident that the technician will be able to restore your appliance to proper working order.
Regarding the issues you are having with the trim kit, the instructions are provided only as a possible customer option and we recommend using a service or kitchen contracting professional to install the trim kit.
Don't hesitate to reconnect with us if you should need any additional assistance. -Bianca