Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,216 Reviews)
Rating breakdown 2,216 reviews
5 Stars
1,661
4 Stars
296
3 Stars
92
2 Stars
59
1 Star
108
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
1
Looks great, works crap
on November 18, 2022
Posted by: notafan14
[This review was collected as part of a promotion.] Love the look. Hate how it breaks. I don't know if we received a lemon, but we're ready to throw this out. First problem, freezer fan broke and had a huge grinding noise. Repair man came, had to order parts, and came back 2 weeks later. Had to live with that noise. Then the fridge side leaked refrigerant. Had to refill the entire system. Now the icemaker is not working. And now, the freezer door SEALS every time it opens. No amount of force will open it, until 15 minutes later, the vacuum seal slowly lets up. I hate this fridge/freezer.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, November 21, 2022
Hi there! We're happy to hear that you love the design of your freezer, but not that you are experiencing issues. We can certainly understand your frustration and want to get this matter resolved for you. We’d love to learn more and see how best to resolve your concerns. Please be on the lookout for an email from us. In regard to the seal, strong suction is a sign of a good seal. Check that the temperature setting is at recommended. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 19, 2022
Posted by: Goodone
[This review was collected as part of a promotion.] I have owned Frigidaires for many years with great success. The only change I would make to this new on is for door to close autoomatically.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Tall but tiny
on November 20, 2022
Posted by: Good 4
[This review was collected as part of a promotion.] It is a nice refrigerator but it doesn't hold much. The shelves aren't that wide.
Written by a customer while visiting frigidaire.com
Customer Rating
5
No Regrets
on November 20, 2022
Posted by: Happily Pleased
[This review was collected as part of a promotion.] I reviewed this product extensively and it took a while to pull the trigger. The whole family has loved it from the start.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 20, 2022
Posted by: Hind
[This review was collected as part of a promotion.] The best fridge I ever have
1. The space is perfect .
2. The compartment of the door is well designed.
3. The temperature is perfect for vegetables (last for more).
4. The overall size of the fridge is perfect to fit in new house or old house (no hassle).
The design is great.
5. Had one before and still working perfectly.
1. The space is perfect .
2. The compartment of the door is well designed.
3. The temperature is perfect for vegetables (last for more).
4. The overall size of the fridge is perfect to fit in new house or old house (no hassle).
The design is great.
5. Had one before and still working perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Quality suffers but the units are stunning
on November 21, 2022
Posted by: jjlugo
[This review was collected as part of a promotion.] This is our second unit, we love the look but only after four years the refrigerator went out and the new freezer unit I just received ice maker is not working.
Customer service is helpful
Response from frigidaire.comBy Online Outreach Specialist, November 22, 2022
Hi, jjlugo! Thank you so much for sharing your feedback with us. The refrigerator’s styling is really eye catching. We can see that our Customer Service team is already assisting you with a resolution for the ice maker. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Refrigerator
on November 21, 2022
Posted by: Gene Espo
[This review was collected as part of a promotion.] Great Large Fridge which I always wanted.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall a good product with some minor issues
on November 21, 2022
Posted by: amfisch
[This review was collected as part of a promotion.] The fridge could use a few more storage areas instead of just large shelves, which get quite messy when filled with frozen foods. It also gets frost over all of the surfaces very quickly when the door is open.
Written by a customer while visiting frigidaire.com