Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,177 Reviews)
Rating breakdown 2,177 reviews
5 Stars
1,628
4 Stars
291
3 Stars
92
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
1
Ice maker issues within the first few weeks
on November 20, 2023
Posted by: lra2023
[This review was collected as part of a promotion.] I loved the look of the freezer/fridge combo and loved the pricepoint as well. We finally had ours installed in September 2023 and by October 2023, the freezer has ice buildup behind and under the lower drawers (left side). The repairman said the water should go from a hose into a funnel to fill the icecube trays, but the icemaker shelf shifts too much and the water is missing the funnel and building up. The repairman ordered us a new icemaker since it's under warranty, but I suspect we'll continue to have issues with unit like so many others. If the new icemaker fits tighter and stops the leak, I'll be happy to update my review.
Response from frigidaire.comBy Owen, Online Outreach Specialist, November 21, 2023
Hello Ira2023,
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great presentation and works great
on January 5, 2024
Posted by: JerryGallatin
[This review was collected as part of a promotion.] Looks great in our kitchen and works great
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Review for 19 Cu. Ft. Single-Door Refrigerator
on May 15, 2024
Posted by: drock172
[This review was collected as part of a promotion.] This is my third model / version of this fridge, and this iteration is SIGNIFICANTLY better than the prior 2. We had cooling/freezing issues before, and that is no longer an issue, and the aesthetics of it, with the stainless steel interior and smoky door shelving, plus the fridge now has an internal water dispenser, are all significant improvements
Written by a customer while visiting frigidaire.com
Customer Rating
5
My dream set for my dream house
on May 24, 2024
Posted by: Trish 78112
[This review was collected as part of a promotion.] This refrigerator/ freezer set has been on my wish list for years, and I have it now. Clean lines, wonderful space inside, well conceived shelves, door storage and drawers.
Written by a customer while visiting frigidaire.com
Customer Rating
5
What a beauty !
on February 15, 2021
Posted by: Gina09
Super happy with our fridge freezer combo. This always gets compliments in our kitchen ! Very happy with function and design and would think Frigidaire would advertise these more ! New construction home models have these in Michigan and that's how we found out about these beauties. Must buy the trim kit ! Georgous !!!!!! Great job Frigidaire !
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great space and modern freezer
on March 13, 2021
Posted by: Apattie
[This review was collected as part of a promotion.] This is a nice sleek design with the ice maker being located nicely in the lower half of the freezer making it easily accessible. The shelves are very convenient for everything from pizza to ice cream. Door shelves can be rearranged as well. Very nice and well designed freezer for anyone.
(click to see the video)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge with tons of storage
on March 24, 2021
Posted by: Ckummer15
[This review was collected as part of a promotion.] We just upgraded to the new “tall twins” in our kitchen. We have had the previous set for almost 4 years and have loved it and were just as excited to get the updated version. This fridge/freezer combo is unbeatable for storage and a show stopper when people come to our house. Everyone comments on how amazing it looks and the storage capacity. We have three small boys now, but I know as they grow we will be so grateful to have this space to store all the food to feed three hungry boys constantly. A few features that I love are the filtered water dispenser in the fridge, the soft freeze drawer in the freezer, and the ice maker with double bins to store extra ice. It’s so great for entertaining to be able to have all that ice.
The only disappointment I had is in comparison to the old model. The old model had significantly more storage solutions that aren’t an option with this new model. The freezer had 3 separate storage drawers and a fold out drawer in the door. This was clutch for organization. The fridge has the same amount of drawers but the bottom one previously was much larger with bucket inserts that were amazing for separating your fruits and veggies and also the storage solutions in the door have changed. Previously they were wider and could fit 2 rows of condiments in each, while these are less interchangeable and much slimmer. It also previously had fold out drawers in the door that I loved and are no longer an option. These complaints are only a negative when I am comparing them to the old model of this fridge. In comparison to any other fridge I have owned, this is still far superior.
(click to see the video)
Response from frigidaire.comBy Derrick, Online Outreach Specialist, March 26, 2021
Great to hear from you, Ckummer15! We appreciate the detailed feedback. We’re so excited to hear how much you’re loving your new “twins” and what an asset it’s going to be for your family in the future. Your comments are vital to ensure continuous improvement in our products. Remember we’re always available to support you in any way you need via live chat. Thanks again for making us part of your household, again! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice product
on April 5, 2021
Posted by: ANant
[This review was collected as part of a promotion.] The nice product must buy it I bought it 1 month ago
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 27, 2021
Thank you for choosing Frigidaire ANant! We are delighted to welcome you to our extended family. If you have not already, be sure to send in your registration card.
Should you ever need to contact us in the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Should you ever need to contact us in the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com