Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,419 Reviews)
Rating breakdown 2,419 reviews
5 Stars
1,811
4 Stars
327
3 Stars
98
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Frigidaire
on January 11, 2026
Posted by: grizzly2279
[This review was collected as part of a promotion.] We are extremely pleased with our new freezer and refrigerator. The color is beautiful, the small square ice is a great feature, and the storage space is excellent. The built-in rollers make positioning and moving the unit much easier. We replaced a Kenmore Elite and are very happy with our decision.
Response from frigidaire.comBy Chris, Online Outreach Specialist, January 12, 2026
Thank you for sharing your experience! We’re so glad to hear that you’re enjoying your new refrigerator and freezer, from the ice features to the storage space and easy mobility. It’s great to know that your upgrade from the Kenmore Elite has been a satisfying one! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Big & Open Fridge
on January 11, 2026
Posted by: Randy0327
[This review was collected as part of a promotion.] This fridge has all the space for your essentials and looks sleek. I get compliments about it all the time!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 13, 2026
Thank you for sharing your feedback, Randy0327! We’re delighted to hear that your fridge offers plenty of space and a sleek design, and that it’s receiving compliments. We’re glad it’s making a great impression in your home!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not durable
on January 8, 2026
Posted by: DannyS22
[This review was collected as part of a promotion.] Mine broke after 3.5 years.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 12, 2026
Hi there, DannyS22! Thank you for taking the time to share your experience. We understand how disappointing it can be to have a refrigerator stop working after only a few years, and we’re sorry for the frustration this has caused. A major appliance issue like this can be very disruptive, and we regret that your experience did not meet expectations.
We'd appreciate your feedback and will share it with the appropriate teams for review and improvement.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for your feedback, and have a great rest of your day! - Maico
We'd appreciate your feedback and will share it with the appropriate teams for review and improvement.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for your feedback, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Professional Series
on January 5, 2026
Posted by: Nanawillsew
[This review was collected as part of a promotion.] I like that it is easy accessible to all items. Not too deep.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 6, 2026
Hello, Nanawillsew! We’re glad to hear you’re enjoying your Professional Series appliance! It’s great that the accessibility and depth are working well for you. If you ever have questions or need assistance, we’re always here to help. You can reach us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacemetn
on January 5, 2026
Posted by: Meyre
[This review was collected as part of a promotion.] Bought to replace old freezer
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 7, 2026
Thank you for sharing, Meyre! We’re glad you chose a Frigidaire to replace your old freezer and hope it’s meeting your needs so far. If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
3
So far so good
on January 5, 2026
Posted by: DonJames
[This review was collected as part of a promotion.] Really disappointed with the door storage.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 6, 2026
Hi Don James, thank you for your feedback — we’re sorry to hear you’re disappointed with the door storage on your Frigidaire model FPRU19F8WF. We understand how important usable storage space is in a refrigerator, and we appreciate you bringing this to our attention. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge and freezer.
on January 4, 2026
Posted by: KWMN
[This review was collected as part of a promotion.] Create fridge and freezer set I highly recommend it
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 6, 2026
Thank you for sharing your recommendation! We’re thrilled to hear that you’re enjoying your fridge and freezer set and that you would highly recommend it.
If you have any questions or need assistance, feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. We’re always happy to help! - Reed
If you have any questions or need assistance, feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 3, 2026
Posted by: Bval
[This review was collected as part of a promotion.] This is a beautiful fridge. It blends so nicely into our kitchen with clean lines and function. I only wish there were more drawers for storage inside.
Written by a customer while visiting frigidaire.com