Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,811
4 Stars
328
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
So far so good!
on February 18, 2023
Posted by: Paclayaz
[This review was collected as part of a promotion.] Can’t beat it for the price. Plugged it in and works great.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Would give a Zero!
on February 17, 2023
Posted by: NeboNC
Do NOT BUY! Purchased Frigidaire Professional Refrigerator that wa delivered on 11/22/2023. Froze vegetables and dairy spoiled before expirationrom. Temps ranged from 50 degrees to 26 degrees. Multiple service calls scheduled for 9 hr windows. Could not fix. REFUSE TO REFUND and product is still less than 90 days old. Calls to Frigidaire often will tell you to call back another time due to high volume of calls. If you do get to stay on line expect at least 30 minutes on hold. Worst company I have dealt with in my 55 years!
Response from frigidaire.comBy Angel, Online Outreach Specialist, February 20, 2023
Hello, Lisa.
This is never the kind of experience we want our customers to have. We're sorry we let you down and are here to see if we can turn your experience around. I can see that you are working with our Customer Care Team toward the resolution.
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Warmest Regards,
Angel
This is never the kind of experience we want our customers to have. We're sorry we let you down and are here to see if we can turn your experience around. I can see that you are working with our Customer Care Team toward the resolution.
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Warmest Regards,
Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Functions well, great lighting
on February 17, 2023
Posted by: AnnNPan
[This review was collected as part of a promotion.] Too soon to comment on function over time, but so far everything is working well. Good, flexible internal design and great lighting. One star off because the door is not designed to be reversible by moving hinges and handle. To reverse the door you have to order another entire door, which I did because I needed a right hinge/left opening. After waiting two months for the reverse door it arrived damaged...another 5 months to finally get a good door and only because my wonderful appliance man was able to find a door in another sales area and convince the distributor to let me have it. This was the only stainless steel front freezer I could find that would fit under my existing cabinetry so I was willing to wait, and it was worth it...so far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on February 17, 2023
Posted by: Ballyrufus
[This review was collected as part of a promotion.] This freezer is great. You can see all the frozen food and it's ice maker is great. Pay attention to the dimensions before install.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on February 17, 2023
Posted by: Ballyrufus
[This review was collected as part of a promotion.] I am super happy with this purchase. The fridge is great and huge inside. The food inside way more accessible and visible than other fridges. Be extra careful of it's dimensions. Our install was difficult because I assumed "standard counter/ cabinet depth" meant the same thing to everyone.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on February 16, 2023
Posted by: MommaL
[This review was collected as part of a promotion.] Love this freezer. Ice maker is wonderful. Wish it would have gotten this product sooner.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very impressive look. I'm very happy with my set.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Did not Disappoint
on February 14, 2023
Posted by: Kitchen Palooza
[This review was collected as part of a promotion.] When you wait for an extended amount of time for a big ticket item and it comes and makes your soul glow…. You know you didn’t wait in vein. Well My Frigidaire Freezer/Refrigerator Professional series has made my kitchen exactly what i was waiting 10 years for.
Written by a customer while visiting frigidaire.com