Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,386 Reviews)
Rating breakdown 2,386 reviews
5 Stars
1,788
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
So big!
on February 2, 2023
Posted by: Lizrafa
[This review was collected as part of a promotion.] I love my new fridge. It’s so big and not deep so nothing can get lost.
Written by a customer while visiting frigidaire.com
Customer Rating
5
awesome
on February 1, 2023
Posted by: metmsz
[This review was collected as part of a promotion.] this is a fantastic freezer. huge, i can see everything. great price. overall a+
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 3, 2023
Thanks for stopping by to share your feedback with us, Metmsz! Customer satisfaction is our priority, and we are glad to hear that you are happy with your freezer.
Thank you for being a loyal Frigidaire customer!
Kindly,
Ciara
Thank you for being a loyal Frigidaire customer!
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value fridge
on January 30, 2023
Posted by: Silver bullet nonetheless
[This review was collected as part of a promotion.] Great value beautiful home appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Leaking water dispenser
on January 30, 2023
Posted by: JoeN15
[This review was collected as part of a promotion.] After my fridge was installed we noticed water coming out from the bottom of the fridge whenever the water dispenser was used. I informed the company we purchased it from back in September of 2022. I am still waiting for parts to come in and have the lower tubing unit replaced for the water dispenser.
Response from frigidaire.comBy Online Outreach Specialist, January 31, 2023
Hi JoeN15! We’re so sorry to hear about your experience with the new refrigerator. We strive to provide quality appliances to our consumers. We’re glad to hear your dealer is working to resolve this issue for you. If you need additional assistance, please call us at 1 (800) 374-4432 Monday through Friday from 8:30 am-8 pm EST. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker leak issue
on January 30, 2023
Posted by: JoeN15
[This review was collected as part of a promotion.] Overall the unit is nice but since plugging it in, I have had issues with the ice maker leaking causing water to drain down along the left side of the inner wall building up an ice dam. Additionally, the water gets into the bottom rail system not allowing the drawer to fill close and cause issues. The slide also has issues opening fully.
Response from frigidaire.comBy Online Outreach Specialist, January 31, 2023
Hello, JoeN15! Thank you for sharing your recent experience with your ice maker. This is certainly not what we like to hear from our consumers. We’d like to learn more about this concern to see how we can help. Please be on the lookout for an email from us. We look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Continuing the Frigidaire journey
on January 29, 2023
Posted by: Badeye
[This review was collected as part of a promotion.] We replaced our 21 year Frigidaire with a new one and look forward to the next 21 years.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 29, 2023
Posted by: jd23
[This review was collected as part of a promotion.] Just installed freezer in Dec. Have yet to get the ice maker working. Wish it had wheels on the back for easier installation and pulling out to work on it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 30, 2023
Hi, JD123!
Thanks for sharing your feedback! The automatic ice maker will not make ice in the first 24 hours of operation, but after temperatures have settled it should begin producing about 4.5 lbs a day. Please ensure the ice maker is turned on and has access to water! Further tips are included on page 22 of your Owner's Manual. If you need additional help, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your feedback! The automatic ice maker will not make ice in the first 24 hours of operation, but after temperatures have settled it should begin producing about 4.5 lbs a day. Please ensure the ice maker is turned on and has access to water! Further tips are included on page 22 of your Owner's Manual. If you need additional help, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 29, 2023
Posted by: jd23
[This review was collected as part of a promotion.] Just installed in Dec. so far so good. Wish it had a deli drawer for cheese and meats.And wheels on the back for easier installation.
Written by a customer while visiting frigidaire.com