Leaks out in bottom shelf and freezes. Can’t open bottom drawers
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 13, 2023
Hello, Christi. We apologize if you experience issues with your freezer, and we appreciate you bringing that to our attention. Upon checking, I see that you've been in contact with us recently regarding this matter, and one of our technicians is in the process of addressing the concern. If the service provided does not fix the problem, please let us know. Feel free to reconnect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Rox
[This review was collected as part of a promotion.] We replaced a Kenmore model after it finally died after almost 20 years. This one is much nicer and bigger. The lighting is much better and the kids love the water dispenser. Food is much easier to see and I think that we will have less wastage because we can see what we have!
[This review was collected as part of a promotion.] Great freezer! Looks great on the outside as well as the inside. It got cold enough in just a couple of hours to load our stuff into the very well organized bins and shelves. The location of the ice maker is VERY convenient. Great product!
[This review was collected as part of a promotion.] This refrigerator is always a conversation piece in our home. New guests can’t believe the look of it. Not only does it look great, but it holds more of our groceries than any other fridge. It’s super quiet when cycling on and off. We could not be happier.
panel welded incompletely; the metal and copper not welded completely together so the coolant leaked out. System was leaking for a long time to the point where the refrigerator will not function as a unit properly again because the length of time the leak happened. Both units, fridge/freezer faulty
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 9, 2023
Hi, Valued Customer. We're disheartened to hear that this has been your experience with your refrigerator, this is not the ownership experience we would want for you. We can certainly understand your frustration and are happy to continue working with you to ensure you have a refrigerator that is working as designed! If the recent service appointment does not resolve your concern, reach out to us so that we can explore the next option. You can contact us by live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist you further. -Rox
[This review was collected as part of a promotion.] The initial batch of ice took a long time to fill, so we were concerned the icemaker wouldn't keep up. Once the drawer was full, it's kept up with our usual demand very well. It's not summer yet, but we're pretty sure we'll be fine. There isn't much room to put an extra bag of ice in there, so it better. The rest of the freezer is fine - all of the food is frozen. It's doing what it is supposed to do.