Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
on August 31, 2022
Posted by: MomDoc
[This review was collected as part of a promotion.] Well it was doing fine until yesterday 8/30/22 when the motor stopped running. We’ve only had it for less than eight months!
Response from frigidaire.comBy Kailey, Online Outreach Specialist , September 1, 2022
Thank you for letting us know that your refrigerator has stopped working. We are totally bummed to hear that this has happened. We would like to take this opportunity to gather more information from you so we can see what solutions may be available to you. Please be on the look out for an email from our Customer Care team so we can dive right in. - Best Regards, Kailey
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing replacement for a 15 year old single door unit
on August 31, 2022
Posted by: bamays
[This review was collected as part of a promotion.] We have a large family and bought a single door refrigerator and freezer 15 years ago and we loved them. Sadly the freezer quit working 4th of July weekend and it was really difficult to find a replacement that would fit the space. I finally found this unit and it is such and upgrade in every way. It is so well designed with flexible configurations that I think it has twice the usable capacity. Additionally, the appearance is sleek, simple, and elegant. Can't recommend this unit enough!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ice maker in Freezer not working
on September 2, 2022
Posted by: Nita45
Bought both refrigerator and matching freezer for kitchen remodel which was delivered on 8/18/22, but not able to use either because ice maker does work in freezer and could not get serviced until 9/6.
Response from frigidaire.comBy Online Outreach Specialist, September 6, 2022
Hello, Nita45! We’re sorry to hear about your experience with the ice maker. This is not the experience we want for new owners such as yourself. We’re glad to see that technician is working to resolve your concern. If the issue persists, please reach out to us through live chat (M-F, 8:30 AM - 8 PM EST). -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge
on September 3, 2022
Posted by: Rileighbird
[This review was collected as part of a promotion.] So big, so sleek. We love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on September 4, 2022
Posted by: Darlakay
[This review was collected as part of a promotion.] Overall really great freezer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!!
on September 4, 2022
Posted by: Wilsongl917
[This review was collected as part of a promotion.] We had the previous model in our other home. It seems like it was a little bit larger on the inside. This model is definitely quieter and the water and ice maker is an excellent addition.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Frigidaire Appliances
on September 6, 2022
Posted by: loriE13
[This review was collected as part of a promotion.] I love love love my new refrigerator and freezer! Everyone that comes to my home wants one. The refrigerator keeps fresh food for a lot longer than any other refrigerator I have had. The freezer storage is awesome! Everyone thinks they’re one unit due to the handles being next to each other.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not working
on September 6, 2022
Posted by: Mcfreezermcnasty
[This review was collected as part of a promotion.] The freezer is missing the button for the ice maker. It did make ice once but stopped doing that. It also stopped being a freezer, ice cream turned to soup and my waffles are soft. Hopefully the service technician can straighten it out.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, September 8, 2022
Hello Mcfreezermcnasty! Thanks for reaching out! We always want to know when one of our owners needs help. We have faith that our trusted authorized technicians will work with you to ensure that your appliance is operating properly. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com