Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,386 Reviews)
Rating breakdown 2,386 reviews
5 Stars
1,788
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
So disappointed
on April 5, 2023
Posted by: schyulerw
[This review was collected as part of a promotion.] Installed 3 weeks ago and has been repaired 3 times and still not working correctly.
Response from frigidaire.comBy John, Online Outreach Specialist, April 6, 2023
Hi there, Schyulerw. We are disheartened to hear this has been your experience with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! Best Regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Replacement
on April 4, 2023
Posted by: Replacements
[This review was collected as part of a promotion.] I love these fridge and freezers really a big statement piece of you know you know!! What is frustrating is that this is my replacement the first one died. The sad part is that my freezer died too. The warranty department is excellent though they were able to send a repair person out within days. My frustrations are doni go back to the place I bought it from and ask for a replacement or do I just call the company and have them try to fix it? Awesome looking combo but when it leaves the manufacturer that is a gamble you may have to take!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 5, 2023
Hello there. We're so sorry you've gone through this. We hope you understand that there are many factors beyond the control of the manufacturer that may affect the performance or longevity of an appliance and its parts. It is virtually impossible for us to control what occurs after our appliances leave our facilities. However, we are always here to help; just connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Big
on April 4, 2023
Posted by: Lorex
[This review was collected as part of a promotion.] Love this! Love the look, the size, the function!
Very affordable and looks clean, commercial and so functional!
Very affordable and looks clean, commercial and so functional!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on April 3, 2023
Posted by: rndyboyd
[This review was collected as part of a promotion.] Fridge Looks Great
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on April 3, 2023
Posted by: rndyboyd
[This review was collected as part of a promotion.] Freezer looks awesome
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge and freezer
on April 3, 2023
Posted by: Ashneb
[This review was collected as part of a promotion.] Very very chic! Inside is HUGE
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy we bought this amazing refrigerator/freezer
on April 2, 2023
Posted by: Kpakovic
[This review was collected as part of a promotion.] I was not sure if I wanted to spend the money on this professional set but ultimately did. I’m so happy. I love having the full-size freezer in my kitchen so I doubt have to keep some items downstairs and the size of the refrigerator allows me organize everything so I can see it. I couldn’t be happier.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Colin Fraser
on April 2, 2023
Posted by: Sugrbug
[This review was collected as part of a promotion.] I love the column freezer. I wish it was as big as the previous professional model however, I love the two ice bins that this one provides. I prefer the larger door pins of the previous model. I wish they would state that if the trim kit is being used, do you read the instructions before setting up the freezer?
Written by a customer while visiting frigidaire.com