Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,811
4 Stars
328
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
VERY BAD EXPERIENCE
on May 1, 2023
Posted by: saomer76
I DONT RECOMMEND THIS FRIDGE, MY FRIDGE GOT LEAKAGE AFTER FEW MONTHS USAGE, IM NOW FACING A BIG PROBLEM SINCE THE EVAPORATOR COIL IS OUT OF STOCK AND IT WILL TAKE MINIMUM TWO WEEKS TO ARRIVE.
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 2, 2023
Hello Saomer76,
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Please be aware that due to delays in our supply chain, we have no control over whether the product will be available and that its availability cannot be guaranteed. No worries, we can assure that we're doing everything we can to provide the best resolution and assistance you deserve. If you need further assistance or clarification or an update, You can reach out to us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Please be aware that due to delays in our supply chain, we have no control over whether the product will be available and that its availability cannot be guaranteed. No worries, we can assure that we're doing everything we can to provide the best resolution and assistance you deserve. If you need further assistance or clarification or an update, You can reach out to us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Single door full refrigerator
on April 30, 2023
Posted by: Joanne5
[This review was collected as part of a promotion.] Great size refrigerator! Love the look and no more fingerprints!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mom GOALS!
on April 30, 2023
Posted by: HeidiMil
[This review was collected as part of a promotion.] I love having a full size refrigerator and freezer. Looks great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dream fridge
on April 30, 2023
Posted by: Aswad
[This review was collected as part of a promotion.] We had this fridge installed in our house as an upgrade and man it’s been the best upgrade ever!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great deal!
on April 28, 2023
Posted by: DrGreg55
[This review was collected as part of a promotion.] Love our new Frigidaire Professional refrigerator! Very stylish and very spacious.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 28, 2023
Posted by: EllieH
[This review was collected as part of a promotion.] This is the second freezer we’ve had. The first one the ice maker just randomly stopped making ice. No one would work on the freezer and they just gave us a replacement. Now this replacement has water leaking from the ice maker causing the water to freeze under, in and behind the ice bins. Other than that, the freezer is very spacious.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, May 1, 2023
Hello! We are sorry to learn of your early encounter with this unit. We're happy that you like the freezer. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on April 27, 2023
Posted by: IctRemodel
[This review was collected as part of a promotion.] Purchased this refrigerator with the trim kit. Looks great, very spacious and quiet operation.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Professional Refrigerator Freezer
on April 27, 2023
Posted by: SKIDOO_RIDER
[This review was collected as part of a promotion.] When opening the packaging both of the doors had dents. In discussing this with our dealer, they had mentioned that this seems to be a problem with these units. The doors are susceptible to damage in shipping. Unfortunately it was a huge battle to get this resolved but in the end new doors were ordered. Overall the installed pair look great, they are huge. We love the two ice holders, this is great for entertaining. I would have given the product a 5 star review if the issue with the doors had been resolved without hassle.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 28, 2023
Hello! We're glad to learn that you like your appliance except for the issue that you have experienced with both doors. We're glad to know that your concern has been addressed. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any other concerns we may be able to help with, or if there is anything else we can do to improve your experience, please don't hesitate to reach out to us. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com