Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Great Freezer
on December 8, 2025
Posted by: Eastman
[This review was collected as part of a promotion.] We've only had the unit for about a week. But it looks great and love the layout and lighting inside. Well done.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement Of 21 or. Old Model, with Updated Version
on December 8, 2025
Posted by: Susirumi
[This review was collected as part of a promotion.] We loved the original set, that was here when we bought the house in 2012. We became accustomed to the additional space that is provided in both the fridge and freezer combo. When paired, the set looks like one piece, yet you have two single door units. The updated version is just that. High tech, very easy operation. I love the lighting in these units, bright and well placed throughout. Enough flexibility in shelving placement. Drawers and bins seperable option, which is nice. Auto humidity, I like that. Filtration, both for water dispensation and fruit/veggie crisper. I also like the ice maker in the freezer. Just the right size cubes. Love the set. Very happy with our choice.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 10, 2025
Thank you for sharing your experience with your Frigidaire set! We’re thrilled to hear that the updated units are meeting your expectations with their high-tech features, bright lighting, flexible shelving, and convenient drawers and bins. It’s great to know the filtration, auto-humidity, and ice maker are working well and that the set fits beautifully in your kitchen. We’re so happy you’re enjoying your choice!
For any questions or assistance in the future, please reach out via live chat at Frigidaire.com or call 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM ET, Saturday 9 AM–6 PM ET). - Reed
For any questions or assistance in the future, please reach out via live chat at Frigidaire.com or call 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM ET, Saturday 9 AM–6 PM ET). - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful freezer
on December 7, 2025
Posted by: WS Fell
[This review was collected as part of a promotion.] A very nice freezer, we also purchased the fridge. Overall the units were easy to install and most of the trim kit was easy. The water line to connect both units was a bit tricky to install.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 9, 2025
Hi there! Thank you for sharing your feedback! We’re glad to hear that both your freezer and refrigerator have been nice additions and that the installation went smoothly overall. We appreciate your note about the water line being a bit tricky to connect — that’s helpful feedback for us and for future customers.
We’re happy that most of the trim kit was easy to work with, and we hope you continue to enjoy your new appliances. If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re happy that most of the trim kit was easy to work with, and we hope you continue to enjoy your new appliances. If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional!
on December 7, 2025
Posted by: Kevbo 122
[This review was collected as part of a promotion.] This fridge works great! We paneled it to match our cabinets. Just ensure proper measurements and you will enjoy this fridge!
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 9, 2025
Hi, Kevbo! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire fridge is both beautiful and functional, and that it integrates seamlessly with your cabinetry. Great tip about checking measurements—it definitely helps ensure the perfect fit.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Refrigerator
on December 4, 2025
Posted by: Ranch house 1
[This review was collected as part of a promotion.] This is a beautiful kitchen appliance. Lots of efficient space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer you can see you items!
on December 2, 2025
Posted by: DenLaugh
[This review was collected as part of a promotion.] Love the freezer I can see everything that is in it. with the see through bins
Ice holder is big.
Ice holder is big.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemons
on December 1, 2025
Posted by: Werefour
[This review was collected as part of a promotion.] I bought the column refrigerator and freezer in 1/21 and the white plastic around the interior of the box developed cracks in several places in both units. I've had low end refrigerators that were 15 years old and never had this issue. I don't even know how I would go about repairing this problem and now I am having problems with my ice maker. Disaster
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 4, 2025
Hi Werefour! Thank you for reaching out, and we’re very sorry to hear about the issues you’re experiencing with your refrigerator and freezer. We understand how frustrating it is to see interior cracking and now have ice maker concerns as well.
For the interior liner cracks, minor surface cracks can sometimes be stabilized with an appliance-safe epoxy, but deeper or spreading cracks typically require a technician to inspect the liner and determine the best repair approach.
For the ice maker issue, here are a few basic steps to try:
Make sure the ice maker is turned on and the ice bin is correctly positioned.
Check for any frozen ice blocking the ejector arm or fill tube.
Ensure the water line is connected securely, not kinked, and that water pressure is adequate.
If your model has an ice maker reset option, try performing a reset.
Since these issues may require hands-on inspection, we recommend reaching out to our Customer Care Team for further assistance. You can connect with us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday, 9am–6pm ET. We’re here to help get this resolved for you. - Reed
For the interior liner cracks, minor surface cracks can sometimes be stabilized with an appliance-safe epoxy, but deeper or spreading cracks typically require a technician to inspect the liner and determine the best repair approach.
For the ice maker issue, here are a few basic steps to try:
Make sure the ice maker is turned on and the ice bin is correctly positioned.
Check for any frozen ice blocking the ejector arm or fill tube.
Ensure the water line is connected securely, not kinked, and that water pressure is adequate.
If your model has an ice maker reset option, try performing a reset.
Since these issues may require hands-on inspection, we recommend reaching out to our Customer Care Team for further assistance. You can connect with us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday, 9am–6pm ET. We’re here to help get this resolved for you. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great!
on December 1, 2025
Posted by: Sbede
[This review was collected as part of a promotion.] Love the two ice bins. The ice doesn't stick together either! Shelves could be adjusted a bit better on install but that's probably from where I purchased. Plenty of room for everything.
Written by a customer while visiting frigidaire.com