Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,419 Reviews)
Rating breakdown 2,419 reviews
5 Stars
1,811
4 Stars
327
3 Stars
98
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
on February 24, 2026
Posted by: Ulfer
[This review was collected as part of a promotion.] The look of the clean front with no visible water dispensing system, and no drawers was a major factor in the decision to purchase. The refrigerator is not loud and provides ample space inside. The ability to position shelves and drawer dividers is a plus.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 25, 2026
Good day, Ulfer! Thank you for sharing your feedback! We’re thrilled to hear that the sleek design of your Frigidaire refrigerator, along with its quiet operation and spacious interior, made it the right choice for your home. It’s great to know that the adjustable shelves and drawer dividers are helping you stay organized too.
If you have any additional suggestions, comments, or concerns, please reach out via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue enjoying your appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please reach out via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue enjoying your appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on February 20, 2026
Posted by: DaveW42
[This review was collected as part of a promotion.] Great lower price option for a professional size fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 23, 2026
Thank you for your feedback! We’re glad to hear your 19 Cu. Ft. Single-Door Refrigerator is providing a great value while still offering professional-size capacity. We appreciate you choosing Frigidaire! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome refrigerator
on February 9, 2026
Posted by: Nick A
[This review was collected as part of a promotion.] This refrigerator checks all the boxes. It has lots of shelving. I love that I can put a gallon of milk in the door.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 10, 2026
Thank you for sharing your experience! We’re glad to hear this refrigerator is checking all the boxes and that the shelving and door storage are working perfectly for you. Enjoy your new appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
This is the 3rd one of these fridges that we've had to buy.
on February 9, 2026
Posted by: JMac99
This is the 3rd one of these refrigerators that we've had to buy. They seem to be set perfectly to stop working immediately after the warranty expires.
My dad has a Frigidaire refrigerator that has, quite literally, been running for over 50 years, non stop. These current models, while very expensive and very pretty, are kind of garbage.
To be clear, I would not buy another one of these, except that our cabinetry was custom made for this refrigerator. I guess I'm out of luck either way.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 10, 2026
Hi JMac99, thank you for taking the time to share your experience. We completely understand your frustration, having to replace three refrigerators and feeling like they stop working just after the warranty expires is incredibly aggravating. That’s certainly not the level of reliability we want for our customers, and we hear how disappointing it must be, especially when you’ve seen a Frigidaire last for decades in your dad’s home.
We also understand how difficult your situation is, given that your cabinetry was custom-made for this refrigerator. Feeling “stuck” with a product that hasn’t lived up to expectations adds another layer of frustration, and we truly empathize with that.
While design and style are important, your feedback highlights that durability is equally critical. We’d like to make sure our support team reviews your current situation, warranty coverage, and any service options that may be available to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and they’ll be glad to assist you further.
Thank you again for your candid feedback. We truly regret the frustration and inconvenience this has caused. - Maico
We also understand how difficult your situation is, given that your cabinetry was custom-made for this refrigerator. Feeling “stuck” with a product that hasn’t lived up to expectations adds another layer of frustration, and we truly empathize with that.
While design and style are important, your feedback highlights that durability is equally critical. We’d like to make sure our support team reviews your current situation, warranty coverage, and any service options that may be available to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and they’ll be glad to assist you further.
Thank you again for your candid feedback. We truly regret the frustration and inconvenience this has caused. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on February 9, 2026
Posted by: Lac1985
[This review was collected as part of a promotion.] Stylish and functional, concerned about the amount of things we can put in the door bins hinges started squeaking a bit. But overall it’s been a great experience with this full fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 10, 2026
Thank you for sharing your feedback! We’re glad to hear that your 19 Cu. Ft. Single-Door Refrigerator has been stylish and functional and that your overall experience has been great. We appreciate your note about the door bins and squeaky hinges—proper adjustment and occasional lubrication can help with hinge noise, and our Customer Support team is always happy to assist. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on February 8, 2026
Posted by: 2010Tdub
[This review was collected as part of a promotion.] This freezer has a ton of space. The ice maker works great and is quiet. The cubes are a great size.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 9, 2026
Thank you for your review! We’re glad to hear you’re enjoying the spacious freezer, the quiet ice maker, and the perfectly sized ice cubes. We appreciate you sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frig Freezer
on February 4, 2026
Posted by: Cold Adult Beverages
[This review was collected as part of a promotion.] Looks great and has all the features you want.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 5, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the design and features of your new appliance. We appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
finally enough room for lots of ice cream
on February 2, 2026
Posted by: jba130
[This review was collected as part of a promotion.] We have wanted an extra large fridge & freezer for a long time so we did not need to have 3 separate units in the kitchen/basement/garage. So far, so good. Plenty of extra space for ice cream for parties!
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 3, 2026
Hello jba130!
Thank you for sharing your feedback on your Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (model PRDF1922AF). We’re delighted to hear that it provides the extra space you’ve been looking for and helps consolidate your storage needs. It’s great to know you’re enjoying all the room for treats like ice cream for parties! We hope your freezer continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (model PRDF1922AF). We’re delighted to hear that it provides the extra space you’ve been looking for and helps consolidate your storage needs. It’s great to know you’re enjoying all the room for treats like ice cream for parties! We hope your freezer continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com