Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,322 Reviews)
Rating breakdown 2,322 reviews
5 Stars
1,742
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
3
Servicio al cliente pésimo
on August 1, 2022
Posted by: CLT017
[This review was collected as part of a promotion.] El servicio al cliente es pésimo. No quieren honrar la garantía y solo tiene 3 meses de uso.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, August 2, 2022
Hey, CLT017! We're sorry to hear that you're having this experience with your freezer. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, So good
on August 1, 2022
Posted by: Drea55
[This review was collected as part of a promotion.] I just recently purchased the freezer stand alone and the fridge stand alone models. I love the lights in the units the most so far. They are exactly what we were looking for. So, so far fo good. They have only been the the house for about two weeks thus far.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good but ice maker inconsisten
on August 2, 2022
Posted by: Mike_68
[This review was collected as part of a promotion.] We bought the Frigidaire freezer and the accompanying refrigerator together as a package. The install went smooth and they look great together. Both have worked very well overall however after a few months the freezer stopped making ice for about two weeks. Then it started making ice again but the cubes are not whole like when new. Now they are often cracked or fractured.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Freezer
on August 2, 2022
Posted by: Linda123456789
[This review was collected as part of a promotion.] I love my new freezer/refrigerator. It's wide open and easy to find what you're looking for!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on August 4, 2022
Posted by: BHFL2
[This review was collected as part of a promotion.] Very nice refrigerator. Personally, I preferred the wider boxes on the door we had in our previous Frigidaire refrigerator, I found it more practical.
Other than that, the cold water dispenser is a nice addition we did not have in the previous fridge.
Other than that, the cold water dispenser is a nice addition we did not have in the previous fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Long wait was worth it
on August 5, 2022
Posted by: TrickyTrish
[This review was collected as part of a promotion.] It took 18 mos to come in but was worth the wait.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Long wait is over
on August 5, 2022
Posted by: TricksterTrish
[This review was collected as part of a promotion.] We had a long wait because we ordered during the first round of Covid. We were told that the Manufacturer retooled their machines to make Ventilators. As a nurse, that meant a lot to me to be ordering from a company that placed human life over personal gain. And I’m so very pleased that the wait was worth it. My new Fridge/freezer duo not only looks fantastic and just as good as the high-end ones from Europe, but it has performed so well in the two months that we’ve had it. I did have to add some clear organization bins to the shelving to utilize some of the unused space, but that just made it look even more functional. I open it up to show everyone that comes into our home for the first time. I would have never done that with my old fridge. I’m extremely pleased with my fridgidare.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on August 5, 2022
Posted by: Tombobo
[This review was collected as part of a promotion.] My home had built-in space for a single-door refrigerator and single-door freezer side by side. I selected the Frigidaire appliances because they fit my cut-outs perfectly for a built-in appearance. I am not connecting the icemaker at this point so I'm losing the space that it occupies inside. There is a soft-freeze drawer which is presumedly for ice cream that is unnecessary and wastes space. The bottom drawer is very shallow and has partitions that can be removed.
Response from frigidaire.comBy Anna, Online Outreach Specialist, August 8, 2022
Thank you for choosing Frigidaire for your home. We are happy to hear it fits the existing cutouts in your home. We appreciate your feedback on the bottom drawer and soft-freeze drawer.
Should you need any assistance or have questions in the future, please contact us directly. Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Should you need any assistance or have questions in the future, please contact us directly. Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com