Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
2 weeks with new freezer and it quit running
on June 8, 2023
Posted by: Nickg70710
[This review was collected as part of a promotion.] We have had the new freezer for 2 weeks and found it not running yesterday. We did what we do with all appliances, etc. Unplugged it for 15 minutes to reset it. It seems to be running now but never heard back from Bellelo's. Very disappointed in the service. Fingers crossed that will be our last issue for a while.
Response from frigidaire.comBy Christian , Online Outreach Specialist, June 9, 2023
Hi Nick!
We're sorry to hear that you had a bad experience with your freezer in such a short time.Please know that it's important for us to hear if our products are meeting our consumers' expectations.At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] Beautiful appliance with room for everything! I added a few small Lazy Susan’s and shelf dividers for organization. It’s wonderful. I can fit even more! The door holds so much and keeps things well organized!
[This review was collected as part of a promotion.] This freezer works great and has the perfect set of drawers and shelves to keep everything organized. Big enough to finally get rid of a secondary garage freezer!
Had to replace my old refrigerator and freezer due to new design. Hate the new design so low to the ground and scrape your foot every time you open it! Panel on top and bottom have been re-ordered due to original being incorrect. Three weeks later still waiting on it.
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 7, 2023
Hello liz14244,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're saddened to hear that the new design doesn't fit with what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences so that we can improved and get more idea what our family wants, Rest assured that your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like, If you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] This was a replacement for the fridge I accidentally destroyed (long story). Nice to now have built in water inside with the almost invisible pop out water dispenser. We separated them (see pic) rather than put together as most do.
[This review was collected as part of a promotion.] You can either put this together side by side with the fridge or do what we did and separate them. We bought this along with the fridge to replace our old Electrolux ones. What makes this one better is the ice maker being lower and with two trays and a scooper. The old one was high and you had to use your hands basically to get the ice. Plus this one has magnetized doors so the family can put all their stuff on the doors again
[This review was collected as part of a promotion.] Couldn’t be happier with our new appliance. It works great and love the upgrades made to make everything more efficient !