Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,386 Reviews)
Rating breakdown 2,386 reviews
5 Stars
1,788
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
We love it
on May 27, 2023
Posted by: Twins121409
[This review was collected as part of a promotion.] We love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 27, 2023
Posted by: Hubbard
[This review was collected as part of a promotion.] My only concern is that it seems to get more condensation inside then our old refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
1
It's a LEMON - Control Board replaced twice, UI Board and Temp Sensor!!
on May 25, 2023
Posted by: StephD
This fridge ONLY looks nice. It has been a complete NIGHTMARE! We purchased it when our home was built in 2019. We have had issues with it FREEZING our food multiple times. It ends up being a total loss. The repair company replaced the Main Control Board and the Temperature Sensor in 11/2022 and now 5/2023 it's not staying COOL (56+) and the repair company now said the Main Control Board & the User Interface Board need to be replaced!! The fan runs 100% of the time. Is it reasonable to expect a consumer to spend 100s of dollars every 6 months for an appliance?? It's a LEMON and needs to be replaced by Frigidaire! Stand behind your products.
Response from frigidaire.comBy Christian , Online Outreach Specialist, May 26, 2023
Hi Stephanie!
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 24, 2023
Posted by: Mandeville54
[This review was collected as part of a promotion.] We love our brand new Frigidaire. Bought a new home and added the large Frigidaire Refrigerator to our appliances. The installation went smoothly and is working great for our family.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Side by side
on May 23, 2023
Posted by: DCorey95
[This review was collected as part of a promotion.] This is our second time buying Frigidaire product. Our first fridge was 15 years old and still ticking. Love that these are made in USA too. With three teenage boys and 1 teenage girl, we needed more space. This is an absolutely awesome set and we are in love with it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New renovations
on May 21, 2023
Posted by: Emme10
[This review was collected as part of a promotion.] Looks great spacious excellent hope long term is good bought it for size
Written by a customer while visiting frigidaire.com
Customer Rating
5
New favorite appliance
on May 20, 2023
Posted by: Mikeye
[This review was collected as part of a promotion.] Our family has been struggling with needing additional space in our existing refrigerator.
We came across the perfect solution!
We came across the perfect solution!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the look
on May 19, 2023
Posted by: Joel68
[This review was collected as part of a promotion.] We love the look of this freezer along with the matching refrigerator. Tons of room and great lighting. My only concern is how fast the ice maker makes ice. Sometimes it's consistent with making ice and other times it barely makes any ice. Other than that, we love it.
Written by a customer while visiting frigidaire.com