Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,386 Reviews)
Rating breakdown 2,386 reviews
5 Stars
1,788
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
The BEST refrigerator!!
on June 1, 2023
Posted by: skeeter51
[This review was collected as part of a promotion.] This refrigerator is our "extra storage" in our pantry. The lighting inside the refrigerator is GREAT for aging eyes!! The shelves provide plenty of space and the drawers hold a lot of extra fruits and vegetables. Visitors are amazed at the size!
Written by a customer while visiting frigidaire.com
Customer Rating
3
The Wife is Excited!
on May 31, 2023
Posted by: Slacabamorinico
[This review was collected as part of a promotion.] I bought this entirely for the impressive look of the fridge and freezer with the trim kit, while it was on sale and will install it when we finish construction. If I am able to update my review after it is installed, I will do so. I am a
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 2, 2023
Thank you for your time and willingness to share your opinion. One of our goals is to deliver excellent customer service. Your feedback is helpful to us and has not gone unnoticed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on May 31, 2023
Posted by: Mangomenges
[This review was collected as part of a promotion.] Great product and looks amazing with the combining trim kit
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome freezer
on May 31, 2023
Posted by: Mangomenges
[This review was collected as part of a promotion.] Great product and looks amazing with the combining trim kit
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice unit that works fine
on May 31, 2023
Posted by: tjl8
[This review was collected as part of a promotion.] Unit is nice size and looks good. The water dispensor next to the door is a nice touch that works well. So far very happy with this unit
Written by a customer while visiting frigidaire.com
Customer Rating
2
On second one so far and still don't have any ice being made
on May 31, 2023
Posted by: tjl8
[This review was collected as part of a promotion.] Freezer is a nice size and looks good. However, i am currently on my second freezer in three weeks since install and still don't have a single cube of ice coming from the ice maker. The freezer was professionally installed and serviced by a frigidaire technician but still doesn't work as it should.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, June 1, 2023
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Horrible ice maker
on May 30, 2023
Posted by: PLaraway
Great freezer. Love the size. The ice maker doesn’t produce enough ice at all. One bin every 72 hours doesn’t cut it for this nice of a freezer. Counter top ice makers fill up in 15 minutes. The service guys came out a few times. Replaced it but then fridgidaire told them 1 bucket every 72 hours. If you like ice this is a hard pass.
Response from frigidaire.comBy Angel, Online Outreach Specialist, May 31, 2023
Hello, PLaraway.
We completely understand where your disappointment is coming from, though it's not the experience we want you to have. We appreciate you taking time to share your experience with us. Rest assured, we will continue working hard to produce high-quality products. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Angel
We completely understand where your disappointment is coming from, though it's not the experience we want you to have. We appreciate you taking time to share your experience with us. Rest assured, we will continue working hard to produce high-quality products. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Frigidaire
on May 30, 2023
Posted by: Donna4716
[This review was collected as part of a promotion.] This appliance is totally amazing. We bought a new home during COVID and this appliance wasn’t available so the builder replaced it with one that was available! The old set was horrible and we had issues for almost 2 years. I called our builder & he agreed to replace the whirlpool and I now have the most amazing Frigidaire appliance. It reminds me of my sub zero I had for 30 years. I’m so pleased and excited!
Written by a customer while visiting frigidaire.com