Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,419 Reviews)
Rating breakdown 2,419 reviews
5 Stars
1,811
4 Stars
327
3 Stars
98
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
Great for a large Kitchen for a fraction of the price as a built-in.
on March 1, 2026
Posted by: Golfdoc77
[This review was collected as part of a promotion.] This is a great Large Refrigerator and Freezer at a fraction of the price as a built in. Love the large freezer and 2 ice buckets. My only complaint is that the unit sits low to the ground and the doors hit your feet when opening the doors.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi Golfdoc77! Thank you for sharing your experience with us! We’re so happy to hear that you’re enjoying your large refrigerator and freezer, especially with the spacious freezer and dual ice buckets. It’s wonderful to know you’re getting great value for the price!
We understand your concern about the unit sitting low to the ground and the doors hitting your feet when opening. That’s definitely not ideal, and we appreciate you bringing it to our attention. If you'd like, our customer service team can assist you with suggestions on how to make the setup more comfortable or explore potential solutions.
If you have any further questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your concern about the unit sitting low to the ground and the doors hitting your feet when opening. That’s definitely not ideal, and we appreciate you bringing it to our attention. If you'd like, our customer service team can assist you with suggestions on how to make the setup more comfortable or explore potential solutions.
If you have any further questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fabulous refrigerator
on March 1, 2026
Posted by: CC69
[This review was collected as part of a promotion.] I live this refrigerator! I got the matching freezer as well. I love have a full standing refrigerator separate from my freezer. It's great!
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 3, 2026
Hi, CC69! Thank you for the wonderful review! We’re so glad to hear you love your Frigidaire single-door freezer and matching refrigerator. It’s great to know that having separate full-standing refrigerator and freezer units is working perfectly for you. Your satisfaction truly means a lot to us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
New, but working well. Fits space beautifully
on February 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Looking for the built-in look at a reasonable cost. This is it
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 2, 2026
Thank you for sharing your feedback! We’re glad to hear that you found the built-in look freezer you were looking for at a reasonable cost—great style and value together is always a win.
If you ever have questions or need assistance with your freezer, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST. Thank you again for choosing Frigidaire. We’re so pleased your freezer is a great fit for your space! — Maria
If you ever have questions or need assistance with your freezer, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST. Thank you again for choosing Frigidaire. We’re so pleased your freezer is a great fit for your space! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliance
on February 26, 2026
Posted by: Ruben2025
[This review was collected as part of a promotion.] Excelent at keeping correct temperature. Beautiful outside and spacious!!
Response from frigidaire.comBy John, Online Outreach Specialist, February 26, 2026
Hello, Ruben2025. Thank you for the wonderful feedback! We’re so glad to hear that your refrigerator is doing an excellent job maintaining the correct temperature and that you’re enjoying its beautiful design and spacious interior.
It’s always great to know our appliances are delivering both performance and style. Thank you for choosing Frigidaire—we truly appreciate your support!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
It’s always great to know our appliances are delivering both performance and style. Thank you for choosing Frigidaire—we truly appreciate your support!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful / sleek / gorgeous
on February 26, 2026
Posted by: Project Guru
[This review was collected as part of a promotion.] This unit pairs fantastically with my upright matching Refrigerator from Frigidaire. We are very happy with the product as well as the installation and look in our home.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 27, 2026
Hi Project Guru,
Thank you for sharing your feedback! We’re delighted to hear your unit pairs perfectly with your matching Frigidaire upright refrigerator and that you’re very happy with both the performance and the overall look in your home. It’s wonderful to know the installation went smoothly as well.
If you ever have questions about settings, care, or tips to keep both units performing at their best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re delighted to hear your unit pairs perfectly with your matching Frigidaire upright refrigerator and that you’re very happy with both the performance and the overall look in your home. It’s wonderful to know the installation went smoothly as well.
If you ever have questions about settings, care, or tips to keep both units performing at their best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
on February 25, 2026
Posted by: Robby92
I bought this unit in 2021 the compressor and control board went out would cost more to fix then its even worth! DO NOT BUY!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 27, 2026
Thank you for sharing your feedback regarding your 19 Cu. Ft. Single-Door Freezer. We sincerely regret to hear about the issues you’ve experienced with the compressor and control board.
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
1
Replacment Refrigerator
on February 25, 2026
Posted by: lagman211
Great, if it continues to work. Unfortunately we purchased this to replace the exact same model that failed after only 28 months. We had to replace the same unit in order to match our freezer. Frigidaire did not help us with the cost at all.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 26, 2026
Hi lagman211! We’re very sorry to hear about your experience. Having to replace the same model after only 28 months is understandably frustrating, especially when you purchased a new unit to match your existing freezer. We completely understand your disappointment that assistance with the cost was not offered.
At Frigidaire, we aim to provide reliable products and support, and it’s clear that your previous refrigerator did not meet those expectations. While we can’t change the past, we truly appreciate you sharing your experience, as feedback like yours helps us improve both product durability and customer support processes.
We hope your new unit performs reliably, and if you experience any issues, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
At Frigidaire, we aim to provide reliable products and support, and it’s clear that your previous refrigerator did not meet those expectations. While we can’t change the past, we truly appreciate you sharing your experience, as feedback like yours helps us improve both product durability and customer support processes.
We hope your new unit performs reliably, and if you experience any issues, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on February 25, 2026
Posted by: Mav66
[This review was collected as part of a promotion.] I love our new refrigerator and freezer with the trim kit. It has great visibility and keeps everything cool while looking great.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you love your new refrigerator and freezer with the trim kit. It’s great to know it keeps everything cool while looking stylish and providing excellent visibility.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com