Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,177 Reviews)
Rating breakdown 2,177 reviews
5 Stars
1,628
4 Stars
291
3 Stars
92
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
5
Just what I expected
on September 20, 2022
Posted by: Mak21
[This review was collected as part of a promotion.] I have the fridge and freezer units and I am very pleased with them both! There is a lot of storage space and it keeps everything equally frozen. Very easy to see what I have without the need to dig through deep drawers or deep shelves. Would highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Generation Frigidaire Professional
on October 11, 2022
Posted by: Patjr1957
[This review was collected as part of a promotion.] I had the previous generation of Frigidaire Professional Series Freezer/Refrigerator and they preformed well. Recently I upgraded to the brand new generation of the Frigidaire Professional Series and I can’t be any more pleased! The shelving has been refined and more convenient, the lighting is so much brighter with the LEDs, and addition of the cold water dispenser in the refrigerator was definitely a big upgrade! The icemaker in the freezer has been relocated to a lower more convenient position. Great Job Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Twin Pro Series Single-Door Refrigerator - Best Out There!!
on November 2, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] This is my new favorite thing in my house. I have had the Frigidaire Twin Pro Series Refrigerator for a few week's and it doesn't disappoint. It has the largest capacity I needed for my family that I have been able to find. I like items organized and easy to find. It has the same look of the more expensive JennAir or SubZero refrigerators, but this smart refrigerator is really smart and beautiful. It notifies you of power outages and rise in temperature. There are touch settings to easily control temperature, change water filter, and chill boost to cool newly bought food etc. The drawers, shelves and door bins are very spacious. I love that I can put milk and milk cartons easily in the door. I had this built in with cabinets. This was a great purchase that I highly recommend. It has met the high end look I wanted in my kitchen for half the price. I know this is going to be the center piece to my kitchen onceour renovations are complete.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A SubZero Freezer Substitute for a fraction of the price
on January 28, 2023
Posted by: YuyiFinch
[This review was collected as part of a promotion.] I had a Sub Zero Freezer and Fridge for over 25 years, and they were amazing. I wanted to replace them for new ones, but the price was incredibly high and there was a wait time as well. After much research, I found a pair of Frigidaire High End Couple (Fridge and Freezer), and so far, they are as good as the SubZeros, but they cost me a fraction of the price.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice Maker Blues and Leaky Filter
on March 1, 2023
Posted by: Carriesdream10y
After about a year of ownership, ice maker started acting up a few months ago and now it finally stopped making ice. Replaced water filter, reset ice maker and made sure the lights to ice maker were on as you can turn the ice maker off and on.
Pretty bummed we are at this point. We had to wait almost a year to get this unit in due to COVID and heard that appliances made right after or during COVID shutdowns were experiencing issues. These units have been a dream of mine for almost 10years. So again, I’m bummed this is all happening so soon. Now after changing this last water filter, there is now a leak coming from there. At this point I am super disappointed.
We like the Frigidaire units and have had good luck with them in the past, but can't say much for this freezer' s ice maker and now the fridge’s water filter. Would love advice for fixes.
Pretty bummed we are at this point. We had to wait almost a year to get this unit in due to COVID and heard that appliances made right after or during COVID shutdowns were experiencing issues. These units have been a dream of mine for almost 10years. So again, I’m bummed this is all happening so soon. Now after changing this last water filter, there is now a leak coming from there. At this point I am super disappointed.
We like the Frigidaire units and have had good luck with them in the past, but can't say much for this freezer' s ice maker and now the fridge’s water filter. Would love advice for fixes.
Response from frigidaire.comBy Angel, Online Outreach Specialist, March 6, 2023
Hello, Carriesdream10y.
We're sorry to hear that your refrigerator's water leak is being caused by problems with your water filter. We would adore the chance to see how we can contribute to the resolution of this issue. We recommend for you to remove the water filter from the housing and check the water filter for cracks and leaking. If filter is leaking or cracked kindly replace water filter. If issue persists, please feel free to contact us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Angel
We're sorry to hear that your refrigerator's water leak is being caused by problems with your water filter. We would adore the chance to see how we can contribute to the resolution of this issue. We recommend for you to remove the water filter from the housing and check the water filter for cracks and leaking. If filter is leaking or cracked kindly replace water filter. If issue persists, please feel free to contact us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Show Stopper!!
on March 5, 2023
Posted by: Isaiah1
[This review was collected as part of a promotion.] During our remodel we were looking for a statement piece that was both functional and stylish. This refrigerator and freezer combo checks all the boxes and the compliments just keep coming!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Product Design and Quality
on March 6, 2023
Posted by: AASeattle
[This review was collected as part of a promotion.] Very modern design and looks great in our kitchen. Lots of shelves and drawers. The only issue is forming of ice on the back wall just above the drawers.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 7, 2023
Hi, Anees! We appreciate you taking the time to share your feedback with us, and we're glad to hear that you like the design of your refrigerator except for the frost buildup that you're experiencing. If you are experiencing frost or freezing issues, you want to ensure the door is closed completely and there are not any items preventing the door from closing. In the event these tips do not apply to your concerns, please give us a call at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and our experts will be happy to assist. -Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on March 7, 2023
Posted by: hnfghgkfg
The cooling for the refrigerator has died completely. It has not worked for weeks and am waiting for repairs. Not even 2 years old
Response from frigidaire.comBy Lauren, Online Outreach Specialist, March 8, 2023
Good day, Kelly! We hate to hear that your refrigerator is not operating properly so soon into its lifespan. We want you to know that we value you as a customer, and your situations matter to us. We are going to do our best to assist you. These models perform well between a 50 and 110 degree ambient. Below 50 degrees ambient, the freezer control should be adjusted to the coldest setting. The product will operate down to 39 degrees ambient, but there is a risk of food items freezing in the fresh food compartment. To reduce the risk of food freezing, the fresh food control should be adjusted to a warmer setting. If this does not resolve your issue, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com