Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,289 Reviews)
Rating breakdown 2,289 reviews
5 Stars
1,718
4 Stars
306
3 Stars
94
2 Stars
61
1 Star
110
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
Built-in side by side unit
on August 25, 2022
Posted by: NA13
We purchased our house new 2 years ago and our side by side freezer and refrigerators have been nothing but problems. First the refrigerator broke and after having almost every single internal piece replaced over the course of ~8months it was not able to be repaired. In the meantime that model was discontinued and this model was produced, so we had to buy a new freezer with the new refrigerator because you couldn't put a new model next to the old model in a built-in space. Well within 2wks of install of the new refrigerator and freezer the freezer ice maker broke, leaking water all over our hardwood floors. It was determined to be an internal leak and so it was replaced with a new freezer. It has been 48hrs, it is still not down to temperature and is not making ice. We love the size and we're excited with a family of 5 to have the large space but it has been frustrating.
Response from frigidaire.comBy Briana , Online Outreach Specialist , August 26, 2022
Hello, NA13! Thank you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. In researching, we see where you are being assisted with your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I expected
on September 20, 2022
Posted by: Mak21
[This review was collected as part of a promotion.] I have the fridge and freezer units and I am very pleased with them both! There is a lot of storage space and it keeps everything equally frozen. Very easy to see what I have without the need to dig through deep drawers or deep shelves. Would highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Generation Frigidaire Professional
on October 11, 2022
Posted by: Patjr1957
[This review was collected as part of a promotion.] I had the previous generation of Frigidaire Professional Series Freezer/Refrigerator and they preformed well. Recently I upgraded to the brand new generation of the Frigidaire Professional Series and I can’t be any more pleased! The shelving has been refined and more convenient, the lighting is so much brighter with the LEDs, and addition of the cold water dispenser in the refrigerator was definitely a big upgrade! The icemaker in the freezer has been relocated to a lower more convenient position. Great Job Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Twin Pro Series Single-Door Refrigerator - Best Out There!!
on November 2, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] This is my new favorite thing in my house. I have had the Frigidaire Twin Pro Series Refrigerator for a few week's and it doesn't disappoint. It has the largest capacity I needed for my family that I have been able to find. I like items organized and easy to find. It has the same look of the more expensive JennAir or SubZero refrigerators, but this smart refrigerator is really smart and beautiful. It notifies you of power outages and rise in temperature. There are touch settings to easily control temperature, change water filter, and chill boost to cool newly bought food etc. The drawers, shelves and door bins are very spacious. I love that I can put milk and milk cartons easily in the door. I had this built in with cabinets. This was a great purchase that I highly recommend. It has met the high end look I wanted in my kitchen for half the price. I know this is going to be the center piece to my kitchen onceour renovations are complete.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A SubZero Freezer Substitute for a fraction of the price
on January 28, 2023
Posted by: YuyiFinch
[This review was collected as part of a promotion.] I had a Sub Zero Freezer and Fridge for over 25 years, and they were amazing. I wanted to replace them for new ones, but the price was incredibly high and there was a wait time as well. After much research, I found a pair of Frigidaire High End Couple (Fridge and Freezer), and so far, they are as good as the SubZeros, but they cost me a fraction of the price.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice Maker Blues and Leaky Filter
on March 1, 2023
Posted by: Carriesdream10y
After about a year of ownership, ice maker started acting up a few months ago and now it finally stopped making ice. Replaced water filter, reset ice maker and made sure the lights to ice maker were on as you can turn the ice maker off and on.
Pretty bummed we are at this point. We had to wait almost a year to get this unit in due to COVID and heard that appliances made right after or during COVID shutdowns were experiencing issues. These units have been a dream of mine for almost 10years. So again, I’m bummed this is all happening so soon. Now after changing this last water filter, there is now a leak coming from there. At this point I am super disappointed.
We like the Frigidaire units and have had good luck with them in the past, but can't say much for this freezer' s ice maker and now the fridge’s water filter. Would love advice for fixes.
Pretty bummed we are at this point. We had to wait almost a year to get this unit in due to COVID and heard that appliances made right after or during COVID shutdowns were experiencing issues. These units have been a dream of mine for almost 10years. So again, I’m bummed this is all happening so soon. Now after changing this last water filter, there is now a leak coming from there. At this point I am super disappointed.
We like the Frigidaire units and have had good luck with them in the past, but can't say much for this freezer' s ice maker and now the fridge’s water filter. Would love advice for fixes.
Response from frigidaire.comBy Angel, Online Outreach Specialist, March 6, 2023
Hello, Carriesdream10y.
We're sorry to hear that your refrigerator's water leak is being caused by problems with your water filter. We would adore the chance to see how we can contribute to the resolution of this issue. We recommend for you to remove the water filter from the housing and check the water filter for cracks and leaking. If filter is leaking or cracked kindly replace water filter. If issue persists, please feel free to contact us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Angel
We're sorry to hear that your refrigerator's water leak is being caused by problems with your water filter. We would adore the chance to see how we can contribute to the resolution of this issue. We recommend for you to remove the water filter from the housing and check the water filter for cracks and leaking. If filter is leaking or cracked kindly replace water filter. If issue persists, please feel free to contact us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Show Stopper!!
on March 5, 2023
Posted by: Isaiah1
[This review was collected as part of a promotion.] During our remodel we were looking for a statement piece that was both functional and stylish. This refrigerator and freezer combo checks all the boxes and the compliments just keep coming!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Product Design and Quality
on March 6, 2023
Posted by: AASeattle
[This review was collected as part of a promotion.] Very modern design and looks great in our kitchen. Lots of shelves and drawers. The only issue is forming of ice on the back wall just above the drawers.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 7, 2023
Hi, Anees! We appreciate you taking the time to share your feedback with us, and we're glad to hear that you like the design of your refrigerator except for the frost buildup that you're experiencing. If you are experiencing frost or freezing issues, you want to ensure the door is closed completely and there are not any items preventing the door from closing. In the event these tips do not apply to your concerns, please give us a call at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and our experts will be happy to assist. -Rox.
Written by a customer while visiting frigidaire.com