Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
Good Refrigerator with some draw backs
on July 3, 2023
Posted by: DrDaddyKong
[This review was collected as part of a promotion.] PROs: The refrigerator is very sharp looking. It has a digital touch screen inside that even alerts you if there is a power loss (Don't ask). The door has adjustable shelving that has room for cans and bottles. CONs: The door shelves are just not big enough to hold soda cans neatly. If the made them just a bit bigger it would allow for more evenly placement. The center shelve (the biggest) only adjust so far up or down. They did this so they could have more flexibility with placement but with leaves the main back shelf in the refrigerator shorter.
[This review was collected as part of a promotion.] Waiting on the 3rd freezer to be delivered because the first two have ice maker defects. The second one had the water valve spraying in the drip pan, it should have never left the factory. Absolutely no quality control.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, July 3, 2023
Hello! Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. We see you are working with a specialist for a resolution and the replacement has already been approved. Should you have any additional any concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
[This review was collected as part of a promotion.] We needed a larger refrigerator for the garage. This one will not disappoint. I love the extra space in the doors and the large shelving. If buying the freezer also make sure to get the pairing kit and the trim kit. The trim kit is cosmetic but totally makes them ONE unit and finishes off the look. The unit pair with the freezer is LARGE. I also like how their logo is not on the front of the door like all the other makers do. In my photo the trim kit is not installed and the protective film is still on. My contractor install the custom cabinets around it next week. The trim kit attaches to cabinets. I will update photo after everything is put together.
[This review was collected as part of a promotion.] We needed a larger freezer for the garage. This one will not disappoint. I love the extra space in the doors and the large shelving. The unit has TWO ice drawers for double the quantity. This comes in handy when hosting parties. The unit pair with the refrigerator is LARGE. I also like how their logo is not on the front of the door like all the other makers do. In my photo the trim kit is not installed and the protective film is still on. My contractor install the custom cabinets around it next week. The trim kit attaches to cabinets. I will update photo after everything is put together.
[This review was collected as part of a promotion.] The ice machine doesn't make enough ice.
Response from frigidaire.comBy Christian , Online Outreach Specialist, July 3, 2023
Hi Reginald!
We are sorry your experience with your refrigerator didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] The counter depth is nice although is does lack a little on space. However it being an all refrigerator unit it still holds enough for our family of 7.