Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
Piece of Junk
on July 13, 2023
Posted by: AmyinTX
The control board on our fridge died after 1 year. They wanted me to wait a month to have it repaired so I paid out of pocket to have it repaired the same week. They've refused to reimburse me for this piece of junk so I will never purchase another product from this company.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 14, 2023
Hello, AmyinTX!
We are sorry to hear that you have experienced any issues with your refrigerator and thank you for bringing it to our attention. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
[This review was collected as part of a promotion.] We purchased the refrigerator and freezer last year for our remodel. When we went to install in May 2023 the refrigerator would not work as it had no coolant. We contacted Electrolux after we found out what the issue was and they tried to get the part, but eventually ended up sending us a new refrigerator. We love all of the space and the look of the refrigerator and freezer.
[This review was collected as part of a promotion.] Lots of space for ample freezer storage. Only negative so far is icing behind the ice maker. I've had to chip away and defrost the lower portion of the freezer twice to keep the ice maker working.
[This review was collected as part of a promotion.] The features on this fridge are unlike any other I've ever seen before. I was so impressed that I had to buy at first sight.
[This review was collected as part of a promotion.] I love this refrigerator. The filtered water dispenser is great and it has plenty of shelves on the inside of the door.
[This review was collected as part of a promotion.] I love the look and size of my new fridge but when it was installed the water dispenser leaked and the repair guy said that it happened quite offer
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 11, 2023
Good day, Sarai! We regret that your experience did not meet your expectations. Please know that we strive to produce quality products, and your feedback does not go unnoticed. Our team will evaluate your review to help implement future design improvements to our product lines. If you have other concerns, please connect with us via live chat or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.