Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
on July 1, 2023
Posted by: Reggie Brown
[This review was collected as part of a promotion.] The ice machine doesn't make enough ice.
Response from frigidaire.comBy Christian , Online Outreach Specialist, July 3, 2023
Hi Reginald!
We are sorry your experience with your refrigerator didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] The counter depth is nice although is does lack a little on space. However it being an all refrigerator unit it still holds enough for our family of 7.
[This review was collected as part of a promotion.] Our Frigidaire freezer looks amazing next to our Frigidaire fridge. Smooth with no water/ice dispenser makes more of a statement. Inside has easy access, lots of storage and ice cold.
[This review was collected as part of a promotion.] Just purchased freeze and fridge and called in for service repairs. Fridge drawer won't close properly and technician ordered parts and yet to comeback again for fix. Freezer icemaker has water leak and unit needs to be replaced.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2023
Hi, Natha. We really appreciate you taking the time to provide feedback. We understand the need to have a working appliance at home and have your unit fixed. We've checked, and we see that our back office team has submitted the order for the replacement of your unit. We hope that you will receive it soon. If you have other questions, kindly reach out to us via live chat or phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to assist.
[This review was collected as part of a promotion.] Just replaced our older model with the newer model. Love the interior water dispenser! Shelving and lighting is also better than the previous model. Very pleased with our purchase!