Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,612
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Best Decision I Made
on May 24, 2022
Posted by: Go Fish
[This review was collected as part of a promotion.] After careful consideration, we were set to order the Gallery series of the single door 19 cu ft refrigerator and freezer. Wham, the pandemic hits and every unit is sold out. All the while, Frigidaire was planning this version in the Professional series. We live in a rural area where stocking food is important. We also had to take into consideration the power outages we incur every summer and winter that would create a load on a backup generator. These have been extremely energy efficient as well as very quiet. The only item I miss is the butter compartment that came on the Gallery version. Other than that, love it!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing!!!
on July 12, 2022
Posted by: Bugmedic1971
[This review was collected as part of a promotion.] The first time we saw this unit we knew we would be installing it in our newly remodeled farmhouse. We love to cook and we cook for a big family. This freezer has plenty of room for anything you need to store. Truly amazing!
Written by a customer while visiting frigidaire.com
Customer Rating
1
2 months to get it delivered and it didn’t get cold .
on August 16, 2022
Posted by: William g not satisfied
[This review was collected as part of a promotion.] The fridge looks nice I like the layout. Waiting on parts was told 7 to 10 days
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, August 17, 2022
Hey, William G! It’s great to hear you love the design of your new refrigerator. We see you have been in touch with us regarding your concerns with your refrigerator and service has been provided. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
My new fridge
on August 21, 2022
Posted by: Delores1
[This review was collected as part of a promotion.] For the money, it needs a few upgrades. It needs an additional shelf, egg and butter compartments. Very basic! Lower drawer is very flimsy and unstable.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 22, 2022
Delores1, we appreciate you stopping by to share your feedback on your refrigerator with us.
Please know it's important for us to hear if our products are meeting our consumer's expectations and hope that we can better serve your needs in the future.
Should you ever need any assistance or have any concerns, feel free to connect with us via Live Chat or by phone at 1-800-374-4432, Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist.
Best Regards,
Ciara
Please know it's important for us to hear if our products are meeting our consumer's expectations and hope that we can better serve your needs in the future.
Should you ever need any assistance or have any concerns, feel free to connect with us via Live Chat or by phone at 1-800-374-4432, Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Built-in side by side unit
on August 25, 2022
Posted by: NA13
We purchased our house new 2 years ago and our side by side freezer and refrigerators have been nothing but problems. First the refrigerator broke and after having almost every single internal piece replaced over the course of ~8months it was not able to be repaired. In the meantime that model was discontinued and this model was produced, so we had to buy a new freezer with the new refrigerator because you couldn't put a new model next to the old model in a built-in space. Well within 2wks of install of the new refrigerator and freezer the freezer ice maker broke, leaking water all over our hardwood floors. It was determined to be an internal leak and so it was replaced with a new freezer. It has been 48hrs, it is still not down to temperature and is not making ice. We love the size and we're excited with a family of 5 to have the large space but it has been frustrating.
Response from frigidaire.comBy Briana , Online Outreach Specialist , August 26, 2022
Hello, NA13! Thank you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. In researching, we see where you are being assisted with your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I expected
on September 20, 2022
Posted by: Mak21
[This review was collected as part of a promotion.] I have the fridge and freezer units and I am very pleased with them both! There is a lot of storage space and it keeps everything equally frozen. Very easy to see what I have without the need to dig through deep drawers or deep shelves. Would highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Generation Frigidaire Professional
on October 11, 2022
Posted by: Patjr1957
[This review was collected as part of a promotion.] I had the previous generation of Frigidaire Professional Series Freezer/Refrigerator and they preformed well. Recently I upgraded to the brand new generation of the Frigidaire Professional Series and I can’t be any more pleased! The shelving has been refined and more convenient, the lighting is so much brighter with the LEDs, and addition of the cold water dispenser in the refrigerator was definitely a big upgrade! The icemaker in the freezer has been relocated to a lower more convenient position. Great Job Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Twin Pro Series Single-Door Refrigerator - Best Out There!!
on November 2, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] This is my new favorite thing in my house. I have had the Frigidaire Twin Pro Series Refrigerator for a few week's and it doesn't disappoint. It has the largest capacity I needed for my family that I have been able to find. I like items organized and easy to find. It has the same look of the more expensive JennAir or SubZero refrigerators, but this smart refrigerator is really smart and beautiful. It notifies you of power outages and rise in temperature. There are touch settings to easily control temperature, change water filter, and chill boost to cool newly bought food etc. The drawers, shelves and door bins are very spacious. I love that I can put milk and milk cartons easily in the door. I had this built in with cabinets. This was a great purchase that I highly recommend. It has met the high end look I wanted in my kitchen for half the price. I know this is going to be the center piece to my kitchen onceour renovations are complete.
Written by a customer while visiting frigidaire.com