Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,177 Reviews)
Rating breakdown 2,177 reviews
5 Stars
1,628
4 Stars
291
3 Stars
92
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
5
Side by side happiness
on February 9, 2022
Posted by: Vicsparza
[This review was collected as part of a promotion.] I am really happy with Frigidaire and the new side by side refrigerator and freezer set we purchased. Yes it took up to 2 years to get them in and some repairs had to be made upon receiving them but over all the wife is happy and so I’m happy!!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Vicsparza!
We're glad to hear these twins were worth the wait! They look absolutely gorgeous in your cabinetry. We hope you enjoy the internal water dispenser and high-visibility storage!
Best,
Ashton
We're glad to hear these twins were worth the wait! They look absolutely gorgeous in your cabinetry. We hope you enjoy the internal water dispenser and high-visibility storage!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE IT!
on April 14, 2022
Posted by: Thankful 1
[This review was collected as part of a promotion.] I would never go back to a regular refrigerator. I Love the water dispenser inside & ice maker in freezer. It has plenty of room for a family of 7. We always had 2 refrigerators for food for such a large family; but now only need one. We just built a house & it’s one of my favorite things in the house. To top it off; It looks like a piece of art. We had a great Installer; who was familiar installing them. Just make sure you get the measurements right with the trim kit. Our builder messed up & we had to bump the wall out & move all the cabinets. Thankfully the builder didn’t charge. I would do it all over again. It’s perfect!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on April 22, 2022
Posted by: Jessievm
[This review was collected as part of a promotion.] We waited 1.5 years for this fridge. We didn’t get the twins but only the refrigerator. It’s beautiful. I find I’m still trying to figure out how to place things in this fridge since it is “built in” so a bit more shallow than a normal refer. But it was worth the very very very long wait!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Decision I Made
on May 24, 2022
Posted by: Go Fish
[This review was collected as part of a promotion.] After careful consideration, we were set to order the Gallery series of the single door 19 cu ft refrigerator and freezer. Wham, the pandemic hits and every unit is sold out. All the while, Frigidaire was planning this version in the Professional series. We live in a rural area where stocking food is important. We also had to take into consideration the power outages we incur every summer and winter that would create a load on a backup generator. These have been extremely energy efficient as well as very quiet. The only item I miss is the butter compartment that came on the Gallery version. Other than that, love it!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing!!!
on July 12, 2022
Posted by: Bugmedic1971
[This review was collected as part of a promotion.] The first time we saw this unit we knew we would be installing it in our newly remodeled farmhouse. We love to cook and we cook for a big family. This freezer has plenty of room for anything you need to store. Truly amazing!
Written by a customer while visiting frigidaire.com
Customer Rating
1
2 months to get it delivered and it didn’t get cold .
on August 16, 2022
Posted by: William g not satisfied
[This review was collected as part of a promotion.] The fridge looks nice I like the layout. Waiting on parts was told 7 to 10 days
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, August 17, 2022
Hey, William G! It’s great to hear you love the design of your new refrigerator. We see you have been in touch with us regarding your concerns with your refrigerator and service has been provided. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
My new fridge
on August 21, 2022
Posted by: Delores1
[This review was collected as part of a promotion.] For the money, it needs a few upgrades. It needs an additional shelf, egg and butter compartments. Very basic! Lower drawer is very flimsy and unstable.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 22, 2022
Delores1, we appreciate you stopping by to share your feedback on your refrigerator with us.
Please know it's important for us to hear if our products are meeting our consumer's expectations and hope that we can better serve your needs in the future.
Should you ever need any assistance or have any concerns, feel free to connect with us via Live Chat or by phone at 1-800-374-4432, Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist.
Best Regards,
Ciara
Please know it's important for us to hear if our products are meeting our consumer's expectations and hope that we can better serve your needs in the future.
Should you ever need any assistance or have any concerns, feel free to connect with us via Live Chat or by phone at 1-800-374-4432, Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Built-in side by side unit
on August 25, 2022
Posted by: NA13
We purchased our house new 2 years ago and our side by side freezer and refrigerators have been nothing but problems. First the refrigerator broke and after having almost every single internal piece replaced over the course of ~8months it was not able to be repaired. In the meantime that model was discontinued and this model was produced, so we had to buy a new freezer with the new refrigerator because you couldn't put a new model next to the old model in a built-in space. Well within 2wks of install of the new refrigerator and freezer the freezer ice maker broke, leaking water all over our hardwood floors. It was determined to be an internal leak and so it was replaced with a new freezer. It has been 48hrs, it is still not down to temperature and is not making ice. We love the size and we're excited with a family of 5 to have the large space but it has been frustrating.
Response from frigidaire.comBy Briana , Online Outreach Specialist , August 26, 2022
Hello, NA13! Thank you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. In researching, we see where you are being assisted with your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com