Hello! We're happy to hear that you like the exterior design of your refrigerator, but we're sorry to learn that its ice maker didn't meet your expectations. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. If your ice maker is not making enough ice, you can check the freezer control to see if it is set to too warm. Set the freezer control to a colder setting to improve the performance of the ice maker. Allow 24 hours for the temperature to stabilize. You can also check the fill cup and the tube at the back of the ice maker. If they are covered in ice, look for a blockage. If you see an obstruction, clean your refrigerator's water line. If that doesn't work, consider replacing the water fill tubes. Water gets to your ice maker from the main supply line in your house. If that line gets blocked, water won't be able to go into your ice maker. If you have particularly hard water, it may be that mineral deposits have created a blockage. If the issue still persists, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to help in any way we can.

Hello tripled66,


We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us to discuss this further. You may also contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.