Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,289 Reviews)
Rating breakdown 2,289 reviews
5 Stars
1,718
4 Stars
306
3 Stars
94
2 Stars
61
1 Star
110
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
clicking noise
on May 21, 2021
Posted by: soverydisappointedddddd
[This review was collected as part of a promotion.] We have had this about a month and the first day it started clicking every time the compressor comes on. It is so loud that it wakes us up at night. We had a repairman come out and said it would need a new compressor, but they have no idea when it will arrive. They think about 6 months. Frigidaire, please help us with this problem.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, May 24, 2021
Hello, there! Thank you for sharing your feedback. We can understand your disappointment and will do our best to help with a speedy resolution. We see the needed part is back in stock, and your service provider should be scheduling a follow-up visit very soon. We hope you give us the opportunity to restore your confidence. However, if your concerns are not addressed, we can certainly review other options.
Please feel free to reach out to us via chat, and we can work together to make things right. Thanks again for sharing your experience. -Derrick
Please feel free to reach out to us via chat, and we can work together to make things right. Thanks again for sharing your experience. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Single-Door Freezer!
on June 25, 2021
Posted by: COM1
[This review was collected as part of a promotion.] As others have said, the pandemic has made product availability very challenging.. Fortunately, we were able to secure the Frigidaire Single Door Freezer to replace a similar competitors unit. From beginning to end, the communication on delivery and install was consistent and within committed timeframe. When the delivery and installation day arrived, the team arrived as expected and seamlessly installed the LARGE unit in our 1800's colonial home kitchen avoiding the trap door root ceiler access panel and making all necessary hookups. With limited space, the trim package was not necessary. Within an hour the old unit was removed and the new Freezer was in place and cubing ice. Which, BTW, the ice cubes are my grandchildren's favorite new thing for beverages. I'm not sure why, but they're not too big and seem like a perfect mix of square and rectangle. Compared to our prior single door freezer, the design and layout provided significantly more accessible space. Specifically, the door and shelving were well thought out and designed to adjust to every possible option or product we need to store.
It's been here for 2-weeks now and I'm not sure how we survived without this great Freezer. Much like the matching frig we purchased, we seem to keep buying more food thinking we're running low based on how open and organized the new freezer keeps everything. I'm all in on this product from Frigidaire. A++
THANK YOU for exceeding my expectations!
It's been here for 2-weeks now and I'm not sure how we survived without this great Freezer. Much like the matching frig we purchased, we seem to keep buying more food thinking we're running low based on how open and organized the new freezer keeps everything. I'm all in on this product from Frigidaire. A++
THANK YOU for exceeding my expectations!
(click to see the video)
Written by a customer while visiting frigidaire.com
Customer Rating
1
All icy
on July 4, 2021
Posted by: Zlat
[This review was collected as part of a promotion.] Brand new refrigerator and the entire back wall is icy
Response from frigidaire.comBy Online Outreach Specialist, July 6, 2021
Oh goodness, Zlat! Thank you for bringing this to our attention and sorry to hear that you had to experience this.
We see you have been in touch with us regarding your concerns and service has been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Thank you, Courtney
We see you have been in touch with us regarding your concerns and service has been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Good fridge but rattles a lot
on August 13, 2021
Posted by: MosheD
[This review was collected as part of a promotion.] I bought this 2 weeks sgo. Fridge motor rattles a lot. The bottle knock into all the time
Written by a customer while visiting frigidaire.com
Customer Rating
2
Water Dispenser Doesn't Work
on November 21, 2021
Posted by: Ron11408
[This review was collected as part of a promotion.] We are having to get a replacement for the refrigerator (which took 6 months to deliver!!!) because when you try to use the water dispenser, the water comes out by the filter!! The NFM repairman said there was no way for him to repair it because the problem is inside the wall of the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire Twins set
on November 30, 2021
Posted by: Jonathan0519
[This review was collected as part of a promotion.] We installed our Frigidaire “twins” single door refrigerator and single door freezer with the trim kit two months ago. They look awesome! We get lots of compliments on them. Love the ice maker in the freezer and the hidden water dispenser inside the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Single Door Refrigerator
on January 20, 2022
Posted by: Ktmking
[This review was collected as part of a promotion.] This is a replacement for the same unit purchased in 2012. It is the only unit that fits in the built in space. The unit is quite and seems to work well. I gave it a three because it seems to have much less usable interior space than the 2012 model it replaces. The main shelves are 2-3” less deep than the old unit. These deep shelves were a major feature of the old unit, allowing you to load large pots and pans easily. Part of the reason is the addition of the gallon shelf in the door, but it steels seems much smaller than the old unit. Hopefully this one will last longer than the 2012 model!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not Happy
on January 28, 2022
Posted by: Tag57
[This review was collected as part of a promotion.] Not good. Not working properly and can't find anyone to repair it
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 24, 2022
Hello, King.
Thank you for taking the time to share your feedback. We're truly sorry for your experience with your refrigerator. We're happy happy to see that you are receiving assistance with your appliance. Should you have additional questions regarding you current service appointment, please chat with us here Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Thank you for taking the time to share your feedback. We're truly sorry for your experience with your refrigerator. We're happy happy to see that you are receiving assistance with your appliance. Should you have additional questions regarding you current service appointment, please chat with us here Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com