Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,612
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
2
Water Dispenser Doesn't Work
on November 21, 2021
Posted by: Ron11408
[This review was collected as part of a promotion.] We are having to get a replacement for the refrigerator (which took 6 months to deliver!!!) because when you try to use the water dispenser, the water comes out by the filter!! The NFM repairman said there was no way for him to repair it because the problem is inside the wall of the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire Twins set
on November 30, 2021
Posted by: Jonathan0519
[This review was collected as part of a promotion.] We installed our Frigidaire “twins” single door refrigerator and single door freezer with the trim kit two months ago. They look awesome! We get lots of compliments on them. Love the ice maker in the freezer and the hidden water dispenser inside the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Single Door Refrigerator
on January 20, 2022
Posted by: Ktmking
[This review was collected as part of a promotion.] This is a replacement for the same unit purchased in 2012. It is the only unit that fits in the built in space. The unit is quite and seems to work well. I gave it a three because it seems to have much less usable interior space than the 2012 model it replaces. The main shelves are 2-3” less deep than the old unit. These deep shelves were a major feature of the old unit, allowing you to load large pots and pans easily. Part of the reason is the addition of the gallon shelf in the door, but it steels seems much smaller than the old unit. Hopefully this one will last longer than the 2012 model!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not Happy
on January 28, 2022
Posted by: Tag57
[This review was collected as part of a promotion.] Not good. Not working properly and can't find anyone to repair it
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 24, 2022
Hello, King.
Thank you for taking the time to share your feedback. We're truly sorry for your experience with your refrigerator. We're happy happy to see that you are receiving assistance with your appliance. Should you have additional questions regarding you current service appointment, please chat with us here Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Thank you for taking the time to share your feedback. We're truly sorry for your experience with your refrigerator. We're happy happy to see that you are receiving assistance with your appliance. Should you have additional questions regarding you current service appointment, please chat with us here Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
2
Leaky ice maker
on February 6, 2022
Posted by: Ceis
Ice maker leaks water into back of freezer from the beginning. Otherwise works well but a little loud
Response from frigidaire.comBy Bianca, Online Outreach Specialist , February 9, 2022
Hello, Ceis! Thanks for taking the time to provide your feedback. We recommend ensuring a copper or stainless steel braided tubing for the water supply line was used as tubing made of 1/4" plastic may cause water leaks.
Regarding the unit being loud, please refer to page 31 in the Use and Care Guide for an explanation of normal operating sounds you may hear.
If you should need additional assistance, feel free to join us on a Live Chat via Frigidaire.com. We would be happy to help! -Bianca
Regarding the unit being loud, please refer to page 31 in the Use and Care Guide for an explanation of normal operating sounds you may hear.
If you should need additional assistance, feel free to join us on a Live Chat via Frigidaire.com. We would be happy to help! -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Side by side happiness
on February 9, 2022
Posted by: Vicsparza
[This review was collected as part of a promotion.] I am really happy with Frigidaire and the new side by side refrigerator and freezer set we purchased. Yes it took up to 2 years to get them in and some repairs had to be made upon receiving them but over all the wife is happy and so I’m happy!!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Vicsparza!
We're glad to hear these twins were worth the wait! They look absolutely gorgeous in your cabinetry. We hope you enjoy the internal water dispenser and high-visibility storage!
Best,
Ashton
We're glad to hear these twins were worth the wait! They look absolutely gorgeous in your cabinetry. We hope you enjoy the internal water dispenser and high-visibility storage!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE IT!
on April 14, 2022
Posted by: Thankful 1
[This review was collected as part of a promotion.] I would never go back to a regular refrigerator. I Love the water dispenser inside & ice maker in freezer. It has plenty of room for a family of 7. We always had 2 refrigerators for food for such a large family; but now only need one. We just built a house & it’s one of my favorite things in the house. To top it off; It looks like a piece of art. We had a great Installer; who was familiar installing them. Just make sure you get the measurements right with the trim kit. Our builder messed up & we had to bump the wall out & move all the cabinets. Thankfully the builder didn’t charge. I would do it all over again. It’s perfect!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on April 22, 2022
Posted by: Jessievm
[This review was collected as part of a promotion.] We waited 1.5 years for this fridge. We didn’t get the twins but only the refrigerator. It’s beautiful. I find I’m still trying to figure out how to place things in this fridge since it is “built in” so a bit more shallow than a normal refer. But it was worth the very very very long wait!
Written by a customer while visiting frigidaire.com