Customer reviews from Lutron
Lutron - Claro Smart Switch for Casta, On/Off Control of Lights/Fans, 5-Amp/Neutral Wire Required - White
Average customer rating
4.8
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
82
4 Stars
12
3 Stars
4
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
90 out of
93)
Customer Reviews for Lutron - Claro Smart Switch for Casta, On/Off Control of Lights/Fans, 5-Amp/Neutral Wire Required - White
Customer Rating
5
Works well with high build quality
on February 23, 2023
Posted by: Henry82
from Los Angeles, CA
Gender:Male
[This review was collected as part of a promotion.] This looks, feels, and works like how you would expect a smart switch would. It's easy to install, well-built, and has an app that is smooth and integrates well with other platforms. I can't speak on the software security features but at least it's a major brand that should be releasing security patches from time to time. Good stuff!
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
5
The best smart lighting there is!
on February 22, 2023
Posted by: AntonGH
from Glendale Heights, IL
Gender:Male
[This review was collected as part of a promotion.] The Caséta by Lutron has got to be the most genius and smart way to have your lighting in your home. With the Lutron smart hub, you can unlock smart features of different settings of lighting that you can have for your home and the atmosphere that you can create as well. It looks complicated to install but in reality, it's really easy with it's step-by-step instructions and it's easy to install and set up. I also like that you can connect with some smart home devices like alexa, hey google, just to mention some. Also, the smart hub dose not rely on Wi-Fi so you have full access at all time and you can download the Lutron app so you can have a better access to your lighting in your home at all time. I don't think I can go back to a regular lighting switch after using Lutron Claro smart switch Caséta smart lighting. I highly recommend it to all.
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
3
Convenient installation
on February 18, 2023
Posted by: Holloway6ky
from Kentucky
Gender:Female
[This review was collected as part of a promotion.] This switch is very easy to install. Anyone with any DIY experience can install it. It works with either a single pole or 3 way circuit. It only took around 20 minutes to install, and totals to the wireless control, there's no need to run any more wires.
I would recommend this to a friend!
Response from LutronBy Tech Support, March 3, 2023
Hello, We're glad to hear about the easy installation. We'd like to know more of the specifics behind your rating to see how we can help you and improve the customer experience. Please reach out to our Customer Support team at support@lutron.com, or call us at 1-844-LUTRON1. We're here 24/7, so please call us anytime!
Written by a customer while visiting Lutron
Customer Rating
5
Solid product
on February 18, 2023
Posted by: MikeZ
from Bellevue, WA
Gender:Male
[This review was collected as part of a promotion.] I have using Lutron smart product for a long time because I known they have been used in commercial project all the time as a solid option. The app allows me to easily control the lights and pico remote switch can last for years with the original battery and never have given me any glitch or any problems.
I would recommend this to a friend!
Response from LutronBy Tech Support, February 20, 2023
Thanks for your review. We're glad to hear the Claro smart switch is working for you. We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-GWH-L01) - used for wireless remote control of the switch and wireless 3-way applications - is sold separately from this switch.
Written by a customer while visiting Lutron
Customer Rating
4
Great Smart Switch
on February 18, 2023
Posted by: momof3
Gender:Female
[This review was collected as part of a promotion.] I liked the Claro Smart Switch. I thought the directions to install it were easy to follow. I also liked that it came with a remote control. I liked that you don't have to get up to turn the lights off too. You can use the remote or use voice assistance. It works with Google, Alexa, Apple Home, and Ring.
I would recommend this to a friend!
Response from LutronBy Tech Support, February 20, 2023
Thanks for your review. We're glad to hear the Claro smart switch is working for you. We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-GWH-L01) - used for wireless remote control of the switch and wireless 3-way applications - is sold separately from this switch.
Written by a customer while visiting Lutron
Customer Rating
5
Great
on February 18, 2023
Posted by: Slim
from Philadelphia
Gender:Male
[This review was collected as part of a promotion.] control our porch lights. I had wanted smart switches to replace a number of existing switches in our older home. However, all of the ones I had previously reviewed required the neutral wire, which we do not have. So, I was very happy
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
3
OK Switch, Clunky User Interface
on February 17, 2023
Posted by: parker630
[This review was collected as part of a promotion.] The switch itself is as easy to install as a regular switch until it comes to configuring. The product is good, but I am just hooking it into my smart home and will not be using the app for control. Not a great interface but connects well to my smart home.
Response from LutronBy Tech Support, March 3, 2023
Hello, we'd like to know the specifics behind your rating to see how we can help you and improve the customer experience. Please reach out to our Customer Support team at support@lutron.com, or call us at 1-844-LUTRON1. We're here 24/7, so please call us anytime!
Written by a customer while visiting Lutron
Customer Rating
4
Great Product!
on February 17, 2023
Posted by: Ashley54
from New York, NY
Gender:Female
[This review was collected as part of a promotion.] I picked this product up a few weeks ago. After installing this smart switch in my home I must say that I am absolutely delighted with this product. This switch has completely transformed the way I interact with the lights in my home, and I can't imagine going back to a traditional switch now.
I would recommend this to a friend!
Written by a customer while visiting Lutron