Customer reviews from Lutron
Lutron - Claro Smart Switch for Caséta, On/Off Control of Lights/Fans, 5-Amp/Neutral Wire Required - White
Average customer rating
4.8
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
82
4 Stars
12
3 Stars
4
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
90 out of
93)
Customer Reviews for Lutron - Claro Smart Switch for Caséta, On/Off Control of Lights/Fans, 5-Amp/Neutral Wire Required - White
Customer Rating
4
Lots of features
on January 25, 2023
Posted by: Melis
from Baltimore, md
Gender:Female
[This review was collected as part of a promotion.] This light switch from Lutron has lots of features making it extremely versatile. The only reason I am giving it 4 stars is that it requires the Lutron Hub in order to use all of the features including the smart app. The app allows you to program on/off times for lighting, dim your lights and other home/away modes that are pretty neat. There is also the ability to set up a remote switch without running any wires which i thought Is probably the best feature of all. Overall this is a nice product. I just Wish it could simply connect to wifi to use everything.
I would recommend this to a friend!
Response from LutronBy Tech Support, January 31, 2023
Thanks for your review. We're glad to hear the Claro smart switch is working for you. We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-GWH-L01) - used for wireless remote control of the switch and wireless 3-way applications - is sold separately from this switch.
Written by a customer while visiting Lutron
Customer Rating
5
Works great
on January 25, 2023
Posted by: wmaku
from el dorado
Gender:Female
[This review was collected as part of a promotion.] this is really a good light and very big ambiance that comes from the lights. I love the way that its easy to install and its great that it works so quickly. I am so glad I had the opportunity to try this out.
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
2
Works ok
on January 25, 2023
Posted by: Danib
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] This light switch works well? But the remote doesn’t seem to connect to the switch very good. Only if it’s right next to the switch which kind of defeats the purpose of a remote in my opinion. I wish it worked better but sadly I’m disappointed.
No, I would not recommend this to a friend.
Response from LutronBy Tech Support, January 31, 2023
We're sorry to hear that. We'd like to hear more about what happened to see how we can help. Lutron Pico Remotes can communicate with Claro Smart Switches for Caseta up to 30ft away through walls or 60ft direct line of sight. Please reach out to our Customer Satisfaction team at customersatisfaction@lutron.com, or call us at 1-844-LUTRON1. We're here 24/7, so please call us anytime!
We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-WH-L01R) - used for wireless remote control of the Claro Smart Switch for Caseta and wireless 3-way applications - is sold separately from this product.
We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-WH-L01R) - used for wireless remote control of the Claro Smart Switch for Caseta and wireless 3-way applications - is sold separately from this product.
Written by a customer while visiting Lutron
Customer Rating
5
Amazing product!
on January 25, 2023
Posted by: Erinm1018
from Olean, NY
Gender:Female
[This review was collected as part of a promotion.] This smart switch works great and was very easy to install, the directions were clear and easy to read and understand. I was able to install it myself without any problems. I have my elderly father living with me to allow me to be his full-time caretaker. My dad has a hard time moving around so the remote that this switch came with is a huge help! It allows him to turn the fan and lights on and off without having to get up. I plan to add the hub and more switches throughout the house. I wish I had this product a long time ago! Lutron truly is the best of the best!
I would recommend this to a friend!
Response from LutronBy Tech Support, January 31, 2023
Thanks for your review. We're glad to hear the Claro smart switch is working for you. We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-GWH-L01) - used for wireless remote control of the switch and wireless 3-way applications - is sold separately from this switch.
Written by a customer while visiting Lutron
Customer Rating
5
Great smart lighting
on January 25, 2023
Posted by: MiamiLadyLiving
from Miami
Gender:Female
[This review was collected as part of a promotion.] These switches are so great. They’re super easy to install and give you many smart lighting benefits. You can control them with the app and integrate them with your smart home assistant for easy voice command control. I would highly recommend them.
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
5
Super convenient switch
on January 25, 2023
Posted by: JD MAN
from Peoria IL
Gender:Male
[This review was collected as part of a promotion.] The Claro Smart switch is awesome! Easy to install and the remote works well. I’m going to step up and buy the hub to use with our Alexa for even more control! If you can wire in a normal wall switch, you can install this too.
I would recommend this to a friend!
Response from LutronBy Tech Support, January 31, 2023
Thanks for your review. We're glad to hear the Claro smart switch is working for you. We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-GWH-L01) - used for wireless remote control of the switch and wireless 3-way applications - is sold separately from this switch.
Written by a customer while visiting Lutron
Customer Rating
5
Best new way to handle lights
on January 25, 2023
Posted by: Tommy
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] This is amazing and I will never go back to other lights. It's great being able to control your lights from far away. I set this up in my bedroom so I can get in bed while it's still easy to see, then I use the remote that comes with it to turn the light off. It's something you never knew you needed until you get one! Would highly recommend!
I would recommend this to a friend!
Response from LutronBy Tech Support, January 31, 2023
Thanks for your review. We're glad to hear the Claro smart switch is working for you. We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-GWH-L01) - used for wireless remote control of the switch and wireless 3-way applications - is sold separately from this switch.
Written by a customer while visiting Lutron
Customer Rating
5
Great!
on January 25, 2023
Posted by: Stillsam89
[This review was collected as part of a promotion.] Product was easy to install with easy instructions! I really like the sleek design and features provided with this product. My husband did all the heavy lifting installing this and he said it was really easy to follow and put together!
Written by a customer while visiting Lutron