Customer reviews from Lutron
Lutron - Claro Smart Switch for Caséta, On/Off Control of Lights/Fans, 5-Amp/Neutral Wire Required - White
Average customer rating
4.8
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
82
4 Stars
12
3 Stars
4
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
90 out of
93)
Customer Reviews for Lutron - Claro Smart Switch for Caséta, On/Off Control of Lights/Fans, 5-Amp/Neutral Wire Required - White
Customer Rating
5
great
on February 17, 2023
Posted by: shay5891
Gender:Female
[This review was collected as part of a promotion.] this switch worked as expected. it was easy to set up and did not cause any issues. i would definitely recommend this brand to friends and family and product t to someone who has a compatible smart home system.
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
4
Good
on February 17, 2023
Posted by: Bobbysgirl777
[This review was collected as part of a promotion.] This Lutron Claro Smart Switch for Caséta Smart Lighting works as expected. It easily turns fans on and off, and also controls the lights with ease. It is fairly simple to install, and looks fine in the space.
Written by a customer while visiting Lutron
Customer Rating
5
Very useful and easy to install.
on February 17, 2023
Posted by: Ben R
from Los Angeles, CA
Gender:Male
[This review was collected as part of a promotion.] This Claro Smart Switch was very easy to install. The entire installation took about 20 minutes. I installed it in my dining room since my kids always leave the light on in this room. I can now turn them off without getting up and out my room. I was also able to connect to my Alexa and can turn the lights on or off with voice commands. Very useful, good quality and easy installation.
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
4
Great Product!
on February 17, 2023
Posted by: Ashley54
from New York, NY
Gender:Female
[This review was collected as part of a promotion.] I picked this product up a few weeks ago. After installing this smart switch in my home I must say that I am absolutely delighted with this product. This switch has completely transformed the way I interact with the lights in my home, and I can't imagine going back to a traditional switch now.
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
3
OK Switch, Clunky User Interface
on February 17, 2023
Posted by: parker630
[This review was collected as part of a promotion.] The switch itself is as easy to install as a regular switch until it comes to configuring. The product is good, but I am just hooking it into my smart home and will not be using the app for control. Not a great interface but connects well to my smart home.
Response from LutronBy Tech Support, March 3, 2023
Hello, we'd like to know the specifics behind your rating to see how we can help you and improve the customer experience. Please reach out to our Customer Support team at support@lutron.com, or call us at 1-844-LUTRON1. We're here 24/7, so please call us anytime!
Written by a customer while visiting Lutron
Customer Rating
5
Great
on February 18, 2023
Posted by: Slim
from Philadelphia
Gender:Male
[This review was collected as part of a promotion.] control our porch lights. I had wanted smart switches to replace a number of existing switches in our older home. However, all of the ones I had previously reviewed required the neutral wire, which we do not have. So, I was very happy
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
4
Great Smart Switch
on February 18, 2023
Posted by: momof3
Gender:Female
[This review was collected as part of a promotion.] I liked the Claro Smart Switch. I thought the directions to install it were easy to follow. I also liked that it came with a remote control. I liked that you don't have to get up to turn the lights off too. You can use the remote or use voice assistance. It works with Google, Alexa, Apple Home, and Ring.
I would recommend this to a friend!
Response from LutronBy Tech Support, February 20, 2023
Thanks for your review. We're glad to hear the Claro smart switch is working for you. We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-GWH-L01) - used for wireless remote control of the switch and wireless 3-way applications - is sold separately from this switch.
Written by a customer while visiting Lutron
Customer Rating
5
Solid product
on February 18, 2023
Posted by: MikeZ
from Bellevue, WA
Gender:Male
[This review was collected as part of a promotion.] I have using Lutron smart product for a long time because I known they have been used in commercial project all the time as a solid option. The app allows me to easily control the lights and pico remote switch can last for years with the original battery and never have given me any glitch or any problems.
I would recommend this to a friend!
Response from LutronBy Tech Support, February 20, 2023
Thanks for your review. We're glad to hear the Claro smart switch is working for you. We would like to note for anyone else reading this review that the Pico smart remote (PJ2-2B-GWH-L01) - used for wireless remote control of the switch and wireless 3-way applications - is sold separately from this switch.
Written by a customer while visiting Lutron