Customer reviews from belkin.com
Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black
Average customer rating
3.8
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
38
4 Stars
7
3 Stars
8
2 Stars
7
1 Star
10
60%of customers recommend this product.
(
15 out of
25)
Customer Reviews for Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black
Customer Rating
3
Long charge, longer charge time
on July 26, 2024
Posted by: PT214
from Calgary, AB
The bank, when charged, lasts SO long and your devices charge pretty fast. However, when the bank needs to be charged...it takes FOREVER! Not to mention you need to charge it with a pretty powerful block. The last full charge took THREE days.
Response from belkin.comBy Customer Support, July 29, 2024
This certainly is not the experience we wanted you to have with our product. We'd like to have this checked. Please reach out to us so our support team can check: https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
no power passthrough
on August 26, 2024
Posted by: yoco
it does not have power passthrough. its totally useless if you want to use it as auto power failure backup for a router or camera.
i mean, it can not charge itself and power up a device connected to it at the same time. when the charging of powerbank starts at usb-c port, it cuts off the power at usb-a ports.
are you kidding me?
i mean, it can not charge itself and power up a device connected to it at the same time. when the charging of powerbank starts at usb-c port, it cuts off the power at usb-a ports.
are you kidding me?
Response from belkin.comBy CustomerService, August 27, 2024
Hi, yoco,
We apologize for the inconvenience this has given you. Yes, our Belkin BPB011 does not support pass-through charging.
Anyhow, please allow us to look into this further as we would want to make things right. Reach out to our phone support team through our hotline, which may be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
We apologize for the inconvenience this has given you. Yes, our Belkin BPB011 does not support pass-through charging.
Anyhow, please allow us to look into this further as we would want to make things right. Reach out to our phone support team through our hotline, which may be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Finicky
on September 27, 2024
Posted by: Vyv19
charges fine but sometimes randomly stops charging and the usb-a to usb-c charger doesn’t fit my iPhone 14 Pro so I have to use another cord. Any idea why this is???? Alternatives??
Response from belkin.comBy CustomerService, October 2, 2024
Hi, Vyv19,
Many thanks for the 4-star rating. We can’t wait to welcome you back for another outstanding experience.
Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Many thanks for the 4-star rating. We can’t wait to welcome you back for another outstanding experience.
Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Donald Wilson
from Washington, DC
Verified Purchase:Yes
Heavy, but powerful. Recharged our, and others phones on a multi-day tour away from power outlets for 16-18 hours each day.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, December 3, 2024
Hi Donald Wilson,
We’re glad the Belkin Power Bank BPB011 works well for your charging needs. We're excited to welcome you back for another excellent experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
We’re glad the Belkin Power Bank BPB011 works well for your charging needs. We're excited to welcome you back for another excellent experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Posted by: AngelLA
from LA
Verified Purchase:Yes
best portable charge out in the market. I would definitely purchase before the sell out
Response from belkin.comBy Customer Service, April 8, 2025
Hi AngelLA,
Thanks for the high praise! We're excited to welcome you back for another outstanding experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Thanks for the high praise! We're excited to welcome you back for another outstanding experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Do not buy this power bank
on April 20, 2025
Posted by: TerribleProduct
Purchased this on a recent trip as my phone ran out of power. It served its purpose out of the box, but the issue is with the charging, as others have stated. You can only use the supplied cable to charge the device, which makes absolutely no sense. It’s a USB-C which plugs into the unit, and a USB-A on the other end. I’m sure they made this decision either to save money on the production cost of the unit, or made the assumption that they could get additional revenue from cable purchasers once you lost the one supplied. This is one of my first Belkin products and based on this charge bank experience, it will probably be my last one.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, April 22, 2025
Hi there,
Thanks for sharing your review of the Belkin Power Bank 10K (BPB011). Please know that you can use the supplied cable to recharge the power bank and to charge your mobile device. Simply plug it into the appropriate USB port of the power bank according to your charging needs. Nonetheless, rest assured that we have taken note of your feedback and shared it with our team.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your review of the Belkin Power Bank 10K (BPB011). Please know that you can use the supplied cable to recharge the power bank and to charge your mobile device. Simply plug it into the appropriate USB port of the power bank according to your charging needs. Nonetheless, rest assured that we have taken note of your feedback and shared it with our team.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com