Customer reviews from belkin.com
Belkin - BOOSTCHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black
Average customer rating
3.6
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
46
4 Stars
10
3 Stars
10
2 Stars
8
1 Star
20
46%of customers recommend this product.
(
17 out of
37)
Customer Reviews for Belkin - BOOSTCHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black
Customer Rating
1
Bricked after a few uses
on November 6, 2025
Posted by: CJL01
from Colorado Springs, CO
Became a brick after less than 2 or 3 charge/use cycles. No longer charges, turns on, or provides power to another device.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, November 6, 2025
Hi, CJL01,
We would like to help you with this. Please email us at BelkinCares@belkin.com for further assistance. Make sure to include the link to this review in your email, for our reference.
Regards,
Jean
Belkin Support
We would like to help you with this. Please email us at BelkinCares@belkin.com for further assistance. Make sure to include the link to this review in your email, for our reference.
Regards,
Jean
Belkin Support
Response from belkin.comBy Customer Support, November 6, 2025
Hi, CJL01. This certainly is not the experience we wanted you to have with the product, and we'd like to assist you with this. Please email us at BelkinCares@belkin.com with the link to this review and your contact information. We hope to hear from you soon.
Best regards,
JC
Belkin Support
Best regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Product didn’t work and wasted money
on October 12, 2025
Posted by: Traveler9999
from Heathrow Airport
New out of box, did not charge or recharge. Faulty product.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, October 13, 2025
Hi Traveler9999,
Thanks for sharing your honest review of the Belkin Power Bank BPB011. Rest assured that we have taken note of it.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your honest review of the Belkin Power Bank BPB011. Rest assured that we have taken note of it.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Single Use - Does Not Charge
on January 15, 2026
Posted by: belkinrots
Used once and wouldn’t recharge at all. Absolute waste of money.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, January 15, 2026
Hi, belkinrots. We're sorry to hear about your experience with the power bank, and this certainly is not what we wanted you to have. We'd like to hear more about this. Please email us at belkincares@belkin.com with your contact information and the link to this review. Hope to hear from you soon.
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
DO NOT buy this!
on January 28, 2026
Posted by: Bryan F
Powerbank broke after only 4 charges. I contacted support and they stopped responding. Thankfully this will be my last Belkin purchase, they used to make such good products but not anymore. I gave it 1/5 but it should've been 0/5.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, January 29, 2026
Hello Bryan F,
This isn’t the experience we want you to have with our product or support. Kindly reach out to us at BelkinCares@belkin.com and attach the link to this review so we can assist you further.
Regards,
Jean
Belkin Support
This isn’t the experience we want you to have with our product or support. Kindly reach out to us at BelkinCares@belkin.com and attach the link to this review so we can assist you further.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Belkin power boost
on February 12, 2026
Posted by: Otey560
from Huntsville Tx
I have literally used the Belkin power boost for one charge and it completely when dead. No lights no charging.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, February 13, 2026
Hi Otey560,
We understand your sentiments and we would like to look into this further. Please email us at BelkinCares@belkin.com with the link on this review post for further assistance.
Regards,
Jean
Belkin Support
We understand your sentiments and we would like to look into this further. Please email us at BelkinCares@belkin.com with the link on this review post for further assistance.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Fast charging/ USE fast charger to recharge
on March 10, 2026
Posted by: Jeremy F
This power bank Surprised me in two ways. First was how fast it dishes out charge to your devices in need. It does great in its sole purpose of getting you battery fast. However I see a lot of complaints about recharging the battery itself. To charge this power bank you need use a fast charger for like a tablet and BOOM no issues with getting juice back into the battery.
I would recommend this to a friend!
Response from belkin.comBy CustomerService, March 11, 2026
Hi Jeremy F,
Thank you for sharing your experience with the Belkin Power Bank 10K/20K. We’re glad to hear that you’re impressed with how quickly it charges your devices and that it meets your expectations for fast, reliable power.
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Thank you for sharing your experience with the Belkin Power Bank 10K/20K. We’re glad to hear that you’re impressed with how quickly it charges your devices and that it meets your expectations for fast, reliable power.
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Charge with a USB-A into the USB-C port
on May 19, 2025
Posted by: PuzzledBelkinUser
from UK
Actually is a good power bank. However it has useless instructions/support.
I have this a year or so, and went looking to charge it up again for a forthcoming trip. Logically it seems like a USB-C power block to the USB-C input would be best.
So I did that, and .... nothing happened. Note that it took a while to work out nothing is happening since in normal operation there are no lights displayed anyway.
It was only through reading another review on here that I found that a USB-A power block to the USB-C input is the only way to charge this block.
(You do not need the specific supplied cable, any USB-A to USB-C will work).
Why Belkin cannot make this clearer, preferably on the device itself, or at least on the rather useless support page (why is there not just a simple one-page PDF user-manual?) is beyond me.
If you are still reading this far:
1) The button on the side always displays the current status of the block, even if nothing is being charged. That is it's only function.
2) When the block is being charge (using a USB-A power input to the USB-C middle connector) then the lights show up, solid for the already charged and flashing for the power sector being charged. eg. right not mine has 1 solid light an 1 flashing light showing it has >25% but <50% charge.
3) When the block is charging something, the lights show up in the same way.
2) When the block is being charge (using a USB-A power input to the USB-C middle connector) then the lights show up, solid for the already charged and flashing for the power sector being charged. eg. right not mine has 1 solid light an 1 flashing light showing it has >25% but <50% charge.
3) When the block is charging something, the lights show up in the same way.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, May 20, 2025
Hi PuzzledBelkinUser,
Thanks for sharing your honest review of the Belkin Power Bank 10K/20K. Rest assured that we have taken note of it. This FAQ article may be of help: https://www.belkin.com/support-article/?articleNum=333640.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your honest review of the Belkin Power Bank 10K/20K. Rest assured that we have taken note of it. This FAQ article may be of help: https://www.belkin.com/support-article/?articleNum=333640.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Does not charge
on August 2, 2024
Posted by: h_bls
I’ve tried charging it through both the usb and usb-c ports and neither will even charge it to one of the dots
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, August 2, 2024
Hi h_bls,
We have taken note of your review of the Belkin BPB011 power bank. Let's have our support team help you with the troubleshooting. To speak with our team, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
We have taken note of your review of the Belkin BPB011 power bank. Let's have our support team help you with the troubleshooting. To speak with our team, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com