Customer reviews from belkin.com
Belkin - BoostChargePower Bank 20K - Black
Average customer rating
3.9
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
37
4 Stars
7
3 Stars
7
2 Stars
7
1 Star
7
65%of customers recommend this product.
(
15 out of
23)
Customer Reviews for Belkin - BoostChargePower Bank 20K - Black
Customer Rating
2
Unimpressed
on August 3, 2023
Posted by: kmgirl10
[This review was collected as part of a promotion.] I was really excited when I was notified that I was going to be receiving a power bank, however, i was disappointed when I received this in the mail. The charger is bulky and the cables are super short. Not practical for charging the power bank. I will stick with one of my other power sources
Response from influenster.comBy Belkin, Customer Service, August 5, 2023
Hi kmgirl10,
We appreciate the time in posting a review! We take product design and quality very seriously, and we apologize for falling short in this area. We'll take note of this ans will serve as a reference for future considetations. Should you need help with your Belkin device, please don't hesitate to call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
We appreciate the time in posting a review! We take product design and quality very seriously, and we apologize for falling short in this area. We'll take note of this ans will serve as a reference for future considetations. Should you need help with your Belkin device, please don't hesitate to call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting influenster.com
Posted by: Scimom
Verified Purchase:Yes
The Belkin 10K Power Bank worked great on our camping trip. It charged both my Motorola phone and my daughter's. Each took about 2 hours to charge. The pink color was handy, too because it's easy to find in your backpack.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: Sunny day Susan
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] So useful to have this little power bank to charge my cellphone when I’m away from electricity.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
5
Long lasting
on July 13, 2024
Posted by: George262626
It’s amazing. Belkin never fails to prove why they are so good. If you’re thinking about getting this powerbank just stop thinking and buy it already! It’s amazing
Response from belkin.comBy Customer Service, July 14, 2024
Hi George262626,
Many thanks for the 5-star rating. We can’t wait to welcome you back for another outstanding experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Many thanks for the 5-star rating. We can’t wait to welcome you back for another outstanding experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Long charge, longer charge time
on July 26, 2024
Posted by: PT214
from Calgary, AB
The bank, when charged, lasts SO long and your devices charge pretty fast. However, when the bank needs to be charged...it takes FOREVER! Not to mention you need to charge it with a pretty powerful block. The last full charge took THREE days.
Response from belkin.comBy Customer Support, July 29, 2024
This certainly is not the experience we wanted you to have with our product. We'd like to have this checked. Please reach out to us so our support team can check: https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
no power passthrough
on August 26, 2024
Posted by: yoco
it does not have power passthrough. its totally useless if you want to use it as auto power failure backup for a router or camera.
i mean, it can not charge itself and power up a device connected to it at the same time. when the charging of powerbank starts at usb-c port, it cuts off the power at usb-a ports.
are you kidding me?
i mean, it can not charge itself and power up a device connected to it at the same time. when the charging of powerbank starts at usb-c port, it cuts off the power at usb-a ports.
are you kidding me?
Response from belkin.comBy CustomerService, August 27, 2024
Hi, yoco,
We apologize for the inconvenience this has given you. Yes, our Belkin BPB011 does not support pass-through charging.
Anyhow, please allow us to look into this further as we would want to make things right. Reach out to our phone support team through our hotline, which may be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
We apologize for the inconvenience this has given you. Yes, our Belkin BPB011 does not support pass-through charging.
Anyhow, please allow us to look into this further as we would want to make things right. Reach out to our phone support team through our hotline, which may be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Finicky
on September 27, 2024
Posted by: Vyv19
charges fine but sometimes randomly stops charging and the usb-a to usb-c charger doesn’t fit my iPhone 14 Pro so I have to use another cord. Any idea why this is???? Alternatives??
Response from belkin.comBy CustomerService, October 2, 2024
Hi, Vyv19,
Many thanks for the 4-star rating. We can’t wait to welcome you back for another outstanding experience.
Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Many thanks for the 4-star rating. We can’t wait to welcome you back for another outstanding experience.
Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Donald Wilson
from Washington, DC
Verified Purchase:Yes
Heavy, but powerful. Recharged our, and others phones on a multi-day tour away from power outlets for 16-18 hours each day.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, December 3, 2024
Hi Donald Wilson,
We’re glad the Belkin Power Bank BPB011 works well for your charging needs. We're excited to welcome you back for another excellent experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
We’re glad the Belkin Power Bank BPB011 works well for your charging needs. We're excited to welcome you back for another excellent experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com