Customer reviews from belkin.com
Belkin - BOOSTCHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black
Average customer rating
3.7
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
39
4 Stars
7
3 Stars
9
2 Stars
8
1 Star
12
57%of customers recommend this product.
(
16 out of
28)
Customer Reviews for Belkin - BOOSTCHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black
Customer Rating
5
Very good charger
on May 27, 2022
Posted by: Bri1
from Tucson AZ / Boston MA
I love the color of this charger. The pink is so pretty! It’s a very good for the iPhone 13 pro max. You don’t have to charge it after every use like the Belkin 2500 charger that you stick to the back. This is very convenient. The only negative is when I’m charging my iPhone through the USB - C it keeps falling out if I’m walking with it in my hand. I tried using a Belkin cord and the same thing happens. It charges faster then some other chargers.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
1
You can’t charge device through usb c port
on September 3, 2022
Posted by: Doesntwork
C port is only for charging battery itself
I cant use my 2m c to c cable to charge my device as I was going to
I cant use my 2m c to c cable to charge my device as I was going to
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, September 4, 2022
Hi there,
The behavior of the unit is far from expected! The USB-C post of the power bank is designed for input and output power of up to 5V/3A (15W Max). Try using another compatible cable to see if the same thing happens. For further diagnosis and better assistance forward, please reach out to our phone support team through the hotline numbers listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
The behavior of the unit is far from expected! The USB-C post of the power bank is designed for input and output power of up to 5V/3A (15W Max). Try using another compatible cable to see if the same thing happens. For further diagnosis and better assistance forward, please reach out to our phone support team through the hotline numbers listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Frustrating paperweight now...charged phone twice
on October 10, 2024
Posted by: Redheadedamazon
Worked twice. Now won't charge my phone at all. It's fully charged, all four lights come on but it won't charge my phone. I am using the same cable that I have always used. Cable is fine. Now it's just a frustrating paperweight. I don't have the money to waste on things that aren't going to work.
Response from belkin.comBy Customer Service, October 13, 2024
Hi Redheadedamazon,
We understand where you're coming from and appreciate your sharing your honest review of the Belkin BPB011 Power Bank. Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
We understand where you're coming from and appreciate your sharing your honest review of the Belkin BPB011 Power Bank. Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Heats up all devices
on July 18, 2025
Posted by: Annammal
This power bank heats up my phone or AirPods every time I use it. It makes them very very hot, and the phone is new! It was a gift but I’d like to return it.
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, July 18, 2025
Hi Annammal,
We're very sorry to hear that your power bank is causing your devices to heat up so much. We'd like to assist you with this issue and explore options for a return or replacement. Please immediately stop using the power bank for the meantime and contact our support hotline. You can find the contact details here: https://www.belkin.com/support-article/?articleNum=55022.
Our team will help diagnose the problem and guide you through the next steps. We sincerely apologize for any inconvenience or concern this has caused.
Regards,
Marie
Belkin Support
We're very sorry to hear that your power bank is causing your devices to heat up so much. We'd like to assist you with this issue and explore options for a return or replacement. Please immediately stop using the power bank for the meantime and contact our support hotline. You can find the contact details here: https://www.belkin.com/support-article/?articleNum=55022.
Our team will help diagnose the problem and guide you through the next steps. We sincerely apologize for any inconvenience or concern this has caused.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Posted by: R Walters
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery seems fine, but it powers down quickly if there is not enough draw and I have to reactivate the battery. I am using in a non traditional way to use it to power a Arduino and motors versus just as normal phone charger.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
1
Do not buy - avoid at all costs
on January 9, 2025
Posted by: Ais000
Worst power bank I've ever used. This power bank does not change. I charge it all day and overnight and it's still on one bar. Unless I have a dud - avoid
Response from belkin.comBy Marie, Belkin Support, January 9, 2025
Hi, Ais000,
We’re sorry to hear about your experience with the power bank. It sounds like there may be an issue with the unit you received, as this is not the performance we aim to deliver. Please contact our customer support team, as we'd like to assist you in troubleshooting or arranging a replacement if necessary.
Your satisfaction is important to us, and we appreciate your feedback as it helps us improve.
Belkin Phone Support: https://www.belkin.com/support-article/?articleNum=55022
Regards,
Marie
Belkin Support
We’re sorry to hear about your experience with the power bank. It sounds like there may be an issue with the unit you received, as this is not the performance we aim to deliver. Please contact our customer support team, as we'd like to assist you in troubleshooting or arranging a replacement if necessary.
Your satisfaction is important to us, and we appreciate your feedback as it helps us improve.
Belkin Phone Support: https://www.belkin.com/support-article/?articleNum=55022
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Denise Pop
from Omaha
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great battery that gives a full charge fast for any phone with your usb cord.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: David C
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product is simple to use, fast charging, type C, light weight.
I would recommend this to a friend!
Written by a customer while visiting belkin.com