Customer reviews from belkin.com
Belkin - BoostChargePower Bank 20K - Black
Average customer rating
3.9
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
37
4 Stars
7
3 Stars
7
2 Stars
7
1 Star
7
65%of customers recommend this product.
(
15 out of
23)
Customer Reviews for Belkin - BoostChargePower Bank 20K - Black
Customer Rating
2
Unable to fully charge
on September 1, 2024
Posted by: Peza
Bought it, charged a cell phone from 50 % to 100 %, that worked.
Then when I figured out how to charge the belkin back up, it remained at 3 blinking lights ( indicating it is being charged ?) for 8 hours, Never got to a 4 light charge .
Then when I figured out how to charge the belkin back up, it remained at 3 blinking lights ( indicating it is being charged ?) for 8 hours, Never got to a 4 light charge .
Response from belkin.comBy Customer Service, September 1, 2024
Hi Peza,
Thanks for sharing your review of the Belkin Power Bank 10K/20K. We'd like to have our support team help you with the troubleshooting of your device. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your review of the Belkin Power Bank 10K/20K. We'd like to have our support team help you with the troubleshooting of your device. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Belkin 20k power bank
on October 31, 2024
Posted by: wong51817
Per the product information, all 3 ports can charge mobile devices. However, the first time the USB-C port was connected to a iPhone 15 pro max, the iphone indicated hat the device drew too much power and would not charged.
Charging of the power bank was never full no matter how long the power bank connected to the power source
Charging of the power bank was never full no matter how long the power bank connected to the power source
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, November 26, 2024
Hi, wong51817,
We’re sorry for any resulting inconvenience. Allow us to assist you further with this. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
We’re sorry for any resulting inconvenience. Allow us to assist you further with this. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Buyer Beware - Fundamentally Flawed
on December 15, 2024
Posted by: rcinnyc
from New York, NY
Needed some portable chargers and bought 4. Connected them to fast USB-C chargers for hours, and nothing happened. No blinking light, no progress lights - nada. I tried Apple USB C cables, Thunderbolt cables, third party USB-C cables.
Nothing happens.
The ONLY cable that works to charge the Powerbank 10K is the included 5" USB-A to USB-C. It must be a nonstandard USB-C port in that it only recognizes Belkin's cable. But - what a stupid decision. Fast charge? No. Moved to your gear to USB-C? Better hold on to an old charger just for this PowerBank.
For a product that claims it frees us from having to charge all the time, it actually requires two additional items to be in your carry if you ever want to charge it.
This is so "un-Belkin-like" I can't even believe I need to warn others about this dud product.
Shame on you, Belkin .
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, December 19, 2024
Hi, rcinnyc,
We totally understand your sentiments and this is not the experience that we wanted you to have with our device. Please email us at BelkinCares@belkin.com with the link on this post for further assistance.
Regards,
Jean
Belkin Support
We totally understand your sentiments and this is not the experience that we wanted you to have with our device. Please email us at BelkinCares@belkin.com with the link on this post for further assistance.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Decent product / poor instruction manual
on May 25, 2022
Posted by: purplefingers
from Bristol, UK
A panic buy when at my railway station I was worried my phone was running out of juice (my ticket was on my phone). The power bank had charge which is great but I am frustrated by the instructions on recharging the powerbank which I have now worked out but it has been a confusing process working it out. I think this will work out to be a good purchase but it's a shame the instruction manual wasn't comprehensive / easy to digest.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: Anonymous
Verified Purchase:Yes
Compact and airline compliant. Works well. Comes with cable to use in charging.
Written by a customer while visiting belkin.com
Customer Rating
5
Very good charger
on May 27, 2022
Posted by: Bri1
from Tucson AZ / Boston MA
I love the color of this charger. The pink is so pretty! It’s a very good for the iPhone 13 pro max. You don’t have to charge it after every use like the Belkin 2500 charger that you stick to the back. This is very convenient. The only negative is when I’m charging my iPhone through the USB - C it keeps falling out if I’m walking with it in my hand. I tried using a Belkin cord and the same thing happens. It charges faster then some other chargers.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
1
You can’t charge device through usb c port
on September 3, 2022
Posted by: Doesntwork
C port is only for charging battery itself
I cant use my 2m c to c cable to charge my device as I was going to
I cant use my 2m c to c cable to charge my device as I was going to
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, September 4, 2022
Hi there,
The behavior of the unit is far from expected! The USB-C post of the power bank is designed for input and output power of up to 5V/3A (15W Max). Try using another compatible cable to see if the same thing happens. For further diagnosis and better assistance forward, please reach out to our phone support team through the hotline numbers listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
The behavior of the unit is far from expected! The USB-C post of the power bank is designed for input and output power of up to 5V/3A (15W Max). Try using another compatible cable to see if the same thing happens. For further diagnosis and better assistance forward, please reach out to our phone support team through the hotline numbers listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Frustrating paperweight now...charged phone twice
on October 10, 2024
Posted by: Redheadedamazon
Worked twice. Now won't charge my phone at all. It's fully charged, all four lights come on but it won't charge my phone. I am using the same cable that I have always used. Cable is fine. Now it's just a frustrating paperweight. I don't have the money to waste on things that aren't going to work.
Response from belkin.comBy Customer Service, October 13, 2024
Hi Redheadedamazon,
We understand where you're coming from and appreciate your sharing your honest review of the Belkin BPB011 Power Bank. Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
We understand where you're coming from and appreciate your sharing your honest review of the Belkin BPB011 Power Bank. Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com