Customer reviews from belkin.com
Belkin - BOOSTCHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black
Average customer rating
3.6
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
46
4 Stars
10
3 Stars
10
2 Stars
8
1 Star
20
46%of customers recommend this product.
(
17 out of
37)
Customer Reviews for Belkin - BOOSTCHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black
Customer Rating
3
Great product but falls short
on June 25, 2025
Posted by: Onepstein
I was traveling to London and forgot to bring a power bank, so I purchased this at the airport (for what turns out was double the price). Then get to London only to find out that I can't charge the power bank without a USB-A plugin. Very disappointing, for what is otherwise a product I immediately enjoyed using. Nowhere on the box does it indicate this.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, June 26, 2025
Hi! We’re very sorry to hear that you had a bad experience upon purchasing our Belkin power bank. If you’re open to discussing this further, please call or message us at any of our support platforms.
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
The Best Power Bank I've Ever Used!!!!!!
on July 4, 2025
Posted by: Hollywood1779
Just got it but so far definitely loving it!!!!! I find myself out and about alot and if I'm in my car it has to be on in order for me to be able to charge my phone, so this power bank is exactly what I needed!!! I was a little skeptical about it because I've gotten power banks in the past that didn't work very well, but this one definitely works very well and has been fully charged since I got it!!! Plus it's Rose Gold colored instead of black or white like everything else.
Definitely recommend!!!
Definitely recommend!!!
Response from belkin.comBy Customer Service, July 4, 2025
Hi there,
Many thanks for sharing your review of the Belkin BPB011 power bank. We're excited to welcome you back for another wonderful experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Many thanks for sharing your review of the Belkin BPB011 power bank. We're excited to welcome you back for another wonderful experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Worked the first few months
on July 15, 2025
Posted by: sean in va
from Fairfax, va
Stopped working after 6 months. Seems like a lot of people are having the same problem. It charges up itself, but doesn't charge anything plugged into it
Response from belkin.comBy Customer Service, July 18, 2025
Hi there,
Help is here! Please email us at BelkinCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• The model and OS version of your phone
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Help is here! Please email us at BelkinCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• The model and OS version of your phone
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Very reliable when you need it
on December 29, 2025
Posted by: mikor1_730
[This review was collected as part of a promotion.] This is the 'Old Faithful' of power banks. It isn't the flashiest or fastest on the market, but it’s incredibly reliable and slim enough to live in my bag 24/7.
It’s roughly the same size as a smartphone (just slightly thicker), which makes it so much easier to carry than those bulky, brick-style chargers. It fits perfectly in a jacket pocket or a small crossbody bag.
I love that it has two USB-A ports and one USB-C port. I can charge my phone, my AirPods, and a friend's phone all at the same time.
The 10,000 mAh capacity is legit. I consistently get about 2.5 full charges for my iPhone, which is plenty for a long flight or a full day of sightseeing.
Belkin is a big name for a reason—this comes with a Connected Equipment Warranty, which gives me peace of mind that it won't fry my expensive phone.
The only real downside is the 15W max speed. It’s not 'blazing fast'—if you’re looking for a quick 30-minute top-up, it might feel a bit slow compared to high-speed PD chargers.
It’s the perfect 'everyday' backup. It feels premium, it’s remarkably thin, and it just works when you need it.
It’s roughly the same size as a smartphone (just slightly thicker), which makes it so much easier to carry than those bulky, brick-style chargers. It fits perfectly in a jacket pocket or a small crossbody bag.
I love that it has two USB-A ports and one USB-C port. I can charge my phone, my AirPods, and a friend's phone all at the same time.
The 10,000 mAh capacity is legit. I consistently get about 2.5 full charges for my iPhone, which is plenty for a long flight or a full day of sightseeing.
Belkin is a big name for a reason—this comes with a Connected Equipment Warranty, which gives me peace of mind that it won't fry my expensive phone.
The only real downside is the 15W max speed. It’s not 'blazing fast'—if you’re looking for a quick 30-minute top-up, it might feel a bit slow compared to high-speed PD chargers.
It’s the perfect 'everyday' backup. It feels premium, it’s remarkably thin, and it just works when you need it.
Response from influenster.comBy CustomerService, December 29, 2025
Hi mikor1,
Thank you for such a thoughtful and detailed review! We’re delighted to hear that the Belkin Power Bank 10K/20K has become your reliable everyday backup. It’s great to know the slim design, multiple charging ports, and dependable capacity are making travel and daily use so much easier for you. We also appreciate your feedback on charging speed—it’s helpful insight as we continue to improve our products. We’re glad the Connected Equipment Warranty gives you peace of mind, and we’re proud to deliver the reliability you expect from Belkin.
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Thank you for such a thoughtful and detailed review! We’re delighted to hear that the Belkin Power Bank 10K/20K has become your reliable everyday backup. It’s great to know the slim design, multiple charging ports, and dependable capacity are making travel and daily use so much easier for you. We also appreciate your feedback on charging speed—it’s helpful insight as we continue to improve our products. We’re glad the Connected Equipment Warranty gives you peace of mind, and we’re proud to deliver the reliability you expect from Belkin.
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting influenster.com
Customer Rating
4
Good one
on December 30, 2025
Posted by: try_with_me_dc_8991
[This review was collected as part of a promotion.] I loved how quickly this power bank charges my phone. I also love that it does not heat up. The design of the power bank is great. It is not too bulky and can be easily carried in your pocket. It doesn't even weigh that much. Overall it is a great power bank
Response from influenster.comBy Customer Service, January 1, 2026
Hi try_with_me_dc_8991,
We’re so glad to hear you’re enjoying the Belkin BPB011 power bank! It’s great that the fast charging, cool performance, and compact design are making it convenient to carry and use every day. Thank you for sharing your positive experience! Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
We’re so glad to hear you’re enjoying the Belkin BPB011 power bank! It’s great that the fast charging, cool performance, and compact design are making it convenient to carry and use every day. Thank you for sharing your positive experience! Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
Written by a customer while visiting influenster.com
Customer Rating
5
Wow! This works so well!
on December 30, 2025
Posted by: heatherjborg_8625
[This review was collected as part of a promotion.] The Belkin Boost Charge Power Bank 10K- is amazing! Not only is it super thin and lightweight but it has the ability to charge your phone longer than most portable chargers I have used. It is noise free, and has easy indicators to know how much juice is left in it. It’s also super easy to charge up! Win win!
Response from influenster.comBy Customer Support, January 1, 2026
Hi! Thank you for sharing your positive experience with the Belkin BPB011. It's great to know that the noise-free operation and easy-to-read indicators have enhanced your user experience. If there’s anything we can help you with your Belkin products, never hesitate to reach out to our support teams:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Written by a customer while visiting influenster.com
Customer Rating
4
Convenient and easy powerbank!!
on December 31, 2025
Posted by: mehreen22_8059
[This review was collected as part of a promotion.] This is a great invention for working mother like me who forgets to charge mobile. This power bank boostcharge takes a little more time to charge me mobile but still it good and portable. The size is good. It is now always in my bag. It can charge 3 devices at one time so kids are happy as their table is charged while traveling. I can charge while driving as it has USB- A to USB-C cable.
Response from influenster.comBy Customer Support, January 1, 2026
Hi mehreen22_8059! Thank you for your thoughtful review. It's wonderful that the power bank's portability and ability to charge multiple devices at once are meeting your family's needs. If you have any concerns or inquiries, please feel free to reach out to our support team at:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Best regards,
JC
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Best regards,
JC
Belkin Support
Written by a customer while visiting influenster.com
Customer Rating
3
It works but too heavy and big
on January 2, 2026
Posted by: kirab702_6745
[This review was collected as part of a promotion.] This charger bank works well but its too heavy and big. It's literally heavier than my cell phone so thats not convenient at all. It charges fast and works for all brands of cell phones. But just way to big and heavy. Will be gifting it to a family member.
Response from influenster.comBy Customer Service, January 4, 2026
Hi there,
Thanks for sharing your review of the Belkin Power Bank 10K/20K. Rest assured that we have taken note of it.
If you want to speak with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your review of the Belkin Power Bank 10K/20K. Rest assured that we have taken note of it.
If you want to speak with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting influenster.com