Customer reviews from kitchenaid.com
Water Filter for Select KitchenAid Refrigerators - White
Average customer rating
4.5
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
59
4 Stars
6
3 Stars
4
2 Stars
2
1 Star
4
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Water Filter for Select KitchenAid Refrigerators - White
Customer Rating
2
Filter fine, ordering process terrible
on April 5, 2025
Posted by: Shiro
from Ohio
I'm sure the filter is fine, but the KitchenAid website is hot garbage when trying to find the correct filter. The KRFF302EBS is the only searchable model number but my fridge is a KRFF302EBS07 and takes a completely different style filter. My fault for trusting a company to configuration control their products.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 9, 2025
Hi, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case# 704672.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Minimal water flow
on May 5, 2025
Posted by: AndrewDL
I'm on my third filter, and the water pressure has dropped immensely. Water line is not kinked, and when I bypass the filter, the flow is very strong. Once the filter is in my water flow drops to a dribble. I've followed all instructions for clearing "air" out of the filter, and still nothing. I need help with this product. Thank you
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, May 7, 2025
Hi, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding, please include your contact information and reference Case# 718694.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Low water pressure after replacing filter
on July 21, 2025
Posted by: phillipFTL
Poor KitchenAid refrigerator filter. I replaced the filter one year ago and the water pressure was diminished significantly. The ice maker still, surprisingly, produced ice. The water dispenser was rarely used due to the low pressure. I replaced the old filter recently with another KitchenAid filter and once again the water pressure was still too low. After reading reviews showing other people had the same issue, I called the number that was listed and spoke with a man who was not helpful at all and was borderline combative. I said a few choice words and hung up realizing the conversation was not productive. I guess I will be using a generic brand filter henceforth.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 22, 2025
Hi, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case# 754973
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com