Customer reviews from whirlpool.com
Whirlpool - Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Average customer rating
4.2
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
165
4 Stars
28
3 Stars
14
2 Stars
8
1 Star
31
35%of customers recommend this product.
(
18 out of
51)
Customer Reviews for Whirlpool - Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Customer Rating
1
Water filter
on April 8, 2023
Posted by: Rich
from Oklahoma City ok
The water filter don’t last long and we only use it for the ice but have no choice but to buy it very expensive.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2023
Hi Rich, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 299059.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does not last long
on April 24, 2022
Posted by: John
from Savannah
I am going to give another a try... but this filter blinded super fast. Maybe lasted 1 mos.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hi John, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Facebook https://www.facebook.com/EveryDropWater or Twitter @EveryDropWater. We look forward to speaking with you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
The worst fridge I have ever owned
on May 6, 2023
Posted by: THETOPGUNS
from MN
The filter for this fridge last only 2 weeks and the water pressure drop drastically. I replaced with another new filter it lasted close to 1 month it did the same thing. I will put this fridge in the basement for storing extra food and I will buy Samsung or LG fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2023
Hi THETOPGUNS, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 318072.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
I have change the filter #I I 3 times in 2 months
on February 15, 2023
Posted by: Cruz
from N Y N Y
The filters do not work properly, estart working good and after 2 or 3 days the water reduced the flaw until not more
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 20, 2023
Thank you for sharing your insights with us, Cruz. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 262770.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Useless scam
on April 5, 2022
Posted by: japi
This filter is useless for tap water. It works OK for a week or so, then the flow quickly slows down - after two weeks you need 5 min or so to fill a cup of water. It shameless of Whirlpool to sell such useless product and to claim it's supposed to last 6 months. I guess they use distilled water to test their filter, not real tap drinking water.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hi japi, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Facebook https://www.facebook.com/EveryDropWater or Twitter @EveryDropWater. We look forward to speaking with you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Obnoxiously expensive
on June 19, 2023
Posted by: Eldridge
from Vatican City
This is an obnoxiously expensive product that is apparently intended to make even non-"smart" refrigerators into subscription products for Whirlpool's benefit—not the consumer's.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2023
Hi Eldridge, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at http://spr.ly/6420Of7Yq or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 347401.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting whirlpool.com
Customer Rating
5
It works fine.
on June 29, 2022
Posted by: Annette
from Panhandle of Florida
I’ve been using this filter in my refrigerator/freezer door for at least twenty years. I replace it every six months. I have no idea what these other people are talking about when they say their water flow slows down. Mine is consistent from day one to the the last day when I replace it after six months. My water always tastes good. We like it better than the water from my reverse osmosis filter I have at my kitchen sink. It’s filtering out contaminants and that’s it’s job. I have no problem with it. I wish it would last a year.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible!
on February 19, 2023
Posted by: JMcC
from St. Louis, MO
I installed the new water filter in my refrigerator, and now I cannot use the water or ice dispenser at all!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 22, 2023
Hi JMcC, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 264118.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com