Customer reviews from whirlpool.com
Whirlpool Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Average customer rating
4.3
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
161
4 Stars
28
3 Stars
13
2 Stars
8
1 Star
23
36%of customers recommend this product.
(
15 out of
42)
Customer Reviews for Whirlpool Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Customer Rating
1
Vacation Mode
on April 2, 2023
Posted by: ANNOYED
from MINNESOTA
We went on vacation. Were gone for two months. Before we left, the filter was fine. We came home and the filter light was on. No one was here for 2 months, meaning....the water dispenser and the ice maker were unused for 2 months. How is it that we need a filter??? And I've been reading through the reviews, I'm not sure I want to deal with this kind of headache!! Only 3 good reviews and the rest are unhappy people!! Like I said, there is NO WAY this needs a filter ALREADY!! There are two of us that use this fridge. Not EVEN POSSIBLE!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 4, 2023
Hi ANNOYED, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 294459.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
money pit
on April 2, 2023
Posted by: Emily
from San Francisco
these have to be replaced more often than six months. and after about a month the water flow decreases drastically. I feel like I am paying a monthly subscription to own this fridge, and I am pretty sure I could rent one for less money per month. Total crap.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 4, 2023
Hi Emily, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 294205.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Last two filter purchased only lasted 1-2 weeks
on July 15, 2023
Posted by: Nisey
from Hobbs, NM
My experience with the last 4 filters purchased...two lasted about 2-3 months. At the end of June, I purchased a filter that lasted a week or two, before only a trickle of water came out. *Shook it, tapped...put it back in...still no change. Purchase another filter a week ago, and we are down to a trickle again. So frustrated. It is like rolling the dice on whether or not you will get a working filter, and they are expensive. I have reached out to Whirlpool a few years ago, because this is a common occurrence with this filter. We do not use the water filter excessively...mainly for ice maker, and glasses of water. We have learned over the years...to treat it gently, so overuse is definitely not the issue with the filter. If you use the water dispenser frequently...I would not recommend a refrigerator that use this filter. Save your money!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 17, 2023
Thank you for sharing your insights with us, Nisey. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 356950.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Frustrated, but glimmers of good.
on April 16, 2023
Posted by: Nate R.
from Orange County, CA
We like the quality of water that gets dispensed, but it regularly clogs up, even within the first 6 weeks. If we pull it out, shake it and put it back, it helps for a handful of days. Really wish these worked better. Especially since we don’t really have a choice and they are expensive to replaced. Makes me want to avoid Whirlpool products in the future. If they worked as long as they are supposed to, we would be happy with the product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 17, 2023
Hi Nate R., thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 305212.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Expensive filter: Do not buy a Whirlpool fridge!
on June 19, 2023
Posted by: Edwin
from Lawrence, KS
This filter is far too expensive and needs to be replaced every few months. Be warned: Don't buy a Whirlpool refrigerator as it comes with hidden costs like these.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2023
Hi Edwin, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at http://spr.ly/6429Of7xN or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 347434.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting whirlpool.com
Customer Rating
1
Filter worked for less than 2 weeks
on November 30, 2022
Posted by: agata77
from New York
This is a third Whirlpool filter that I tried in my KitchenAid refrigerator, which is fully compatible as per the KitchenAid website. The filter worked well for one week, then the water flow slowed down to the point that it took a 2-3 minutes to fill up a cup of water. I live in NYC where tap water quality if very high. I would expect the filter to work well for at least a few months. Switching filters every two weeks seems highly unsustainable. This has been a very disappointing experience.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 2, 2022
Hi agata77, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does not work, no water flows through
on August 20, 2022
Posted by: Lana
from Denver, CO
I replaced this filter as recommended and the water stopped flowing. Troubleshooting said to put the old filter back in to see if the problem was the filter- the old filter works just fine, so clearly the issue is this filter. Useless, and yet it is supposedly the exact filter that comes with the fridge??
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hi Lana, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Facebook https://www.facebook.com/EveryDropWater or Twitter @EveryDropWater. We look forward to speaking with you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Filters are the worst
on February 3, 2023
Posted by: granny
from Mechanicsville, Virginia
I purchased a Whirlpool Refrigerator in June of 2021. This refrigerator uses the #1 filter. I have to change this filter every two months in order to have water that doesn't taste lilke chlorine. Never before have I had filters that didn't last the full six months. This is and has become a very expensive way to filter my water. Water has been tested and it is fine so we can't blame it on my water.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 9, 2023
Hi granny, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com