Customer reviews from whirlpool.com
Whirlpool - Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Average customer rating
4.2
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
165
4 Stars
28
3 Stars
14
2 Stars
8
1 Star
32
35%of customers recommend this product.
(
18 out of
51)
Customer Reviews for Whirlpool - Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Customer Rating
3
on April 18, 2024
Posted by: kew!
from Illinois
It works well but is too pricey. I am looking for a greater discount.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lousy refrigerator
on June 24, 2024
Posted by: Marlee
I despise this refrigerator! My husband picked it out and I'm not happy. The water filter seems to be changed a lot sooner than 6 months.
The filters are outrageous in price too.
The filters are outrageous in price too.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 25, 2024
Hi, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 556047.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works but with issues
on June 7, 2025
Posted by: Franciscan46
this is the second time I have ordered this filter. The first time, everything was fine, though it did not last long.
This second one, however the indicator message always says that it needs to be replaced when using the water or ice, but when completing the signal goes away.
This second one, however the indicator message always says that it needs to be replaced when using the water or ice, but when completing the signal goes away.
Written by a customer while visiting whirlpool.com
Customer Rating
2
blocked after 3 mnths
on November 7, 2023
Posted by: sammy
from Detroit, Mi
It blocked after 3 months of normally use, and now I have to replace it, besides, it is too expensive for something you need it all the time..
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 7, 2023
Hi sammy, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 424525.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defect
on December 2, 2023
Posted by: Vrojas
I’ve bought it 3 times already in the course of less than a year and after less than a month there not water pressure. I returned once, they sent me a replacement and it happened again.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2023
Hi Vrojas, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 441000.
We look forward to speaking with you.
Michael D
We look forward to speaking with you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water Filter
on April 18, 2024
Posted by: Granny Mary
Previous water filters have worked fine. However, when I changed the last one I keep getting the message to replace it. It was brand new, still in the package, Don't know what is wrong.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great!
on April 18, 2024
Posted by: Sharon
The filter works great. I've never had a problem with it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 19, 2025
Posted by: truth advisor
I purchased these filters in August. Installed one on Sept10,2025 when it was time to change
the water filter. And here it is only Oct19, 2025 and the fridge is alerting me to install a new filter. I used the whirlpool filter when I purchased the fridge two years ago. And was not satisfied with the performance. My fridge is a whirlpool therefore I decided to try your brand again only to discover there is no change in the whirlpool filter. WHIRLPOOL BRAND IS STILL HORRIBLE!!! I WILL BE DEFINITELY GOING BACK TO THE BETTER BRAND, which by the way was economically priced. Your filter also caused the ice production to become inconsistant.
the water filter. And here it is only Oct19, 2025 and the fridge is alerting me to install a new filter. I used the whirlpool filter when I purchased the fridge two years ago. And was not satisfied with the performance. My fridge is a whirlpool therefore I decided to try your brand again only to discover there is no change in the whirlpool filter. WHIRLPOOL BRAND IS STILL HORRIBLE!!! I WILL BE DEFINITELY GOING BACK TO THE BETTER BRAND, which by the way was economically priced. Your filter also caused the ice production to become inconsistant.
Response from whirlpool.comBy Branded Team, Consumer Care, October 21, 2025
Hi, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, so we can look into this matter further for you.
Marie Q
Marie Q
Written by a customer while visiting whirlpool.com