Customer reviews from whirlpool.com
Whirlpool - Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Average customer rating
4.2
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
165
4 Stars
28
3 Stars
14
2 Stars
8
1 Star
31
35%of customers recommend this product.
(
18 out of
51)
Customer Reviews for Whirlpool - Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Customer Rating
2
Lousy refrigerator
on June 24, 2024
Posted by: Marlee
I despise this refrigerator! My husband picked it out and I'm not happy. The water filter seems to be changed a lot sooner than 6 months.
The filters are outrageous in price too.
The filters are outrageous in price too.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 25, 2024
Hi, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 556047.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Doesn’t last 6 months
on January 15, 2025
Posted by: Eewww
from Yucca Valley, CA
Only lasted about 4 months before the water started tasting like tap water
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works but with issues
on June 7, 2025
Posted by: Franciscan46
this is the second time I have ordered this filter. The first time, everything was fine, though it did not last long.
This second one, however the indicator message always says that it needs to be replaced when using the water or ice, but when completing the signal goes away.
This second one, however the indicator message always says that it needs to be replaced when using the water or ice, but when completing the signal goes away.
Written by a customer while visiting whirlpool.com
Customer Rating
2
blocked after 3 mnths
on November 7, 2023
Posted by: sammy
from Detroit, Mi
It blocked after 3 months of normally use, and now I have to replace it, besides, it is too expensive for something you need it all the time..
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 7, 2023
Hi sammy, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 424525.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defect
on December 2, 2023
Posted by: Vrojas
I’ve bought it 3 times already in the course of less than a year and after less than a month there not water pressure. I returned once, they sent me a replacement and it happened again.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2023
Hi Vrojas, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 441000.
We look forward to speaking with you.
Michael D
We look forward to speaking with you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water Filter
on April 18, 2024
Posted by: Granny Mary
Previous water filters have worked fine. However, when I changed the last one I keep getting the message to replace it. It was brand new, still in the package, Don't know what is wrong.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great!
on April 18, 2024
Posted by: Sharon
The filter works great. I've never had a problem with it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Only lasted 2 weeks
on July 14, 2022
Posted by: Mosie
from Moline Illinois
This is my first time to replace filter on my new refrigerator
Ice stopped producing and water volume slowed down. Very upset. I know how to return defective product.
Ice stopped producing and water volume slowed down. Very upset. I know how to return defective product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hi Mosie, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Facebook https://www.facebook.com/EveryDropWater or Twitter @EveryDropWater. We look forward to speaking with you.
Written by a customer while visiting whirlpool.com