Customer reviews from whirlpool.com
Whirlpool Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Average customer rating
4.3
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
161
4 Stars
28
3 Stars
13
2 Stars
8
1 Star
23
36%of customers recommend this product.
(
15 out of
42)
Customer Reviews for Whirlpool Refrigerator Water Filter 1 - WHR1RXD1, Single-Pack - White
Customer Rating
2
worst water filter!
on September 25, 2023
Posted by: AnnieT
from Russellville KY
I gave the rating 2 stars because the water tastes really good. The problem is that this filter does not make it for 6 months. It barely makes it to 3. It is so frustrating to have to change the filter so often. It should cost half the price because it lasts half the time it should. The indicator light doesn't come on but the water goes down to a trickle. I will buy another one because I cannot afford to buy a new refrigerator right now. Whirlpool, fix this!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 28, 2023
Hi AnnieT, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 401857.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Filters need to be fixed
on March 15, 2023
Posted by: Nikki
from Brownstone oregon
These filters do not last 6 months. 2 months after we purchased the refrigerator we had to buy another filter. I wish we never would have purchased this.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 16, 2023
Hi Nikki, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 282909.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Doesn't Last Long Enough
on August 29, 2023
Posted by: Mindy
from Georgia
These filters are not lasting long enough! Seems like they would last a little longer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 30, 2023
Hi Mindy, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 382718.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Wrong filter
on February 8, 2023
Posted by: Sharirpt
from Connecticut
We got the wrong filter for our refrigerator and I called the phone number listed to return it- sat ‘on hold ‘ for 20 minutes until I was transferred to two different people. Finally someone was helping and after multiple questions informed me I would receive instructions to return the filter and I’d have to pay the schooling costs. It’s now been over 30 hours with no instructions how to return the filter. I am at work from 8-6 and it’s very difficult for me to try to call. Please tell me how to return this filter.
I would recommend this to a friend!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 13, 2023
Thank you for sharing your insights with us, Sharirpt. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 256709.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor replacement filter performance.
on December 4, 2023
Posted by: KATI
from Tampa, Florida
Replaced a water filter with approved everydrop refrigerator filter. Does not work. Only the original water filter works in our Refrigerator. Model WRS325FDAB06 and Serial HR70210057. Disappointing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2023
Hi KATI, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 442188.
We look forward to speaking with you.
Michael D
We look forward to speaking with you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Read the Reviews
on October 22, 2023
Posted by: Notahappycustomer
from Kennewick, WA
I should have trusted the reviews. Filter lasted less than 6 weeks. Water drips out of dispenser. Have tried everything, but guess the only solution is to buy another filter. Researching now for other options.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 23, 2023
Hi Notahappycustomer, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 415812.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Waste of money.
on October 21, 2023
Posted by: Keya
from Atlanta
Like so many of the previous comments. The last 4 filters lasted 3 months top. Purchasing filters at this rate, I’ll pay for the fridge again in about 6-7 years.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 23, 2023
Hi Keya, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 415455.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed with my Whirlpool refrigerator
on November 6, 2023
Posted by: Loren
from Miami, FL
Extremely hard to change. You have to lie on the floor in order to maneuver taking the old one out and inserting a new one in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 7, 2023
Hi Loren, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. When responding please include your contact information and reference Case # 423328.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com