Customer reviews from whirlpool.com
Whirlpool - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
8
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
1
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Whirlpool - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
Average, could be improved.
on April 6, 2024
Posted by: Lambs
from Oakland Gardens, Queens, NY
[This review was collected as part of a promotion.] Needs more definitive use instructions. Needs another shelf.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Almost perfect
on July 23, 2024
Posted by: Lucid
from New York city
[This review was collected as part of a promotion.] I would have rated 5 stars but the freezer door shelves have a big gap and so small items fall out easily. I had to purchase containers to put everything in. Overall l am very pleased with this refrigerator. It is quiet and freezes well and the stainless steel is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
LOVE THIS FRIDGE. Major Room, for such a small si
on October 8, 2024
Posted by: RoseB
from Surrey, BC
[This review was collected as part of a promotion.] the "floor plan" is absolutely fabulous. lots of room, the ability to move the shelves and the door shelves is extremely handy. keeps the food nice and cool, and sticks to the temperature it should be.
2 recommendations
- the seal on the freezer compartment should be better. Every time you close the fridge door, the freezer door pops open and closes again
-The centre unit above the top shelf should be moved to the back or either full left / right, as it is in the way where it is, and you always have to naneuver bigger bottles around to get them in or out of the top shelf
2 recommendations
- the seal on the freezer compartment should be better. Every time you close the fridge door, the freezer door pops open and closes again
-The centre unit above the top shelf should be moved to the back or either full left / right, as it is in the way where it is, and you always have to naneuver bigger bottles around to get them in or out of the top shelf
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
top freezer
on October 10, 2024
Posted by: Cyn57
from kingston, ON
[This review was collected as part of a promotion.] I am very happy with my new refrigerator. I was hesitant to buy a top freezer model but it is much better for us. And I was unsure about the single shelf in the refrigerator as opposed to the split shelves but I find there is so much more room with the single shelves. I'm so pleased with the new Whirlpool refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on January 5, 2025
Posted by: Mert
from Huntington, IN
[This review was collected as part of a promotion.] The freezer does not work. Even with a few things in it, nothing is fully frozen.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 652757.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on February 25, 2025
Posted by: Ncrowder
[This review was collected as part of a promotion.] Loud and noisy from the poor design with Freon and compressor cycling. Poor build quality on interior injection molds made snapping in one of the door shelf bars nearly impossible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 3, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421LqGER . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6422LqGEm or Instagram http://spr.ly/6423LqGEW. When responding please include your contact information and reference Case # 685082.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421LqGER . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6422LqGEm or Instagram http://spr.ly/6423LqGEW. When responding please include your contact information and reference Case # 685082.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
awesome fridge great size for a smaller kitchen
on March 4, 2025
Posted by: musky scott
[This review was collected as part of a promotion.] Bought the Fridge a month ago, and is it awesome lots of room, also good size freezer
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome Size for a smaller kitchen
on March 4, 2025
Posted by: MuskyScott
from White Bear Lake Minnesota
[This review was collected as part of a promotion.] Bought a month ago has been a awesome fridge lots of room and a good size freezer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com