Customer reviews from whirlpool.com
Whirlpool - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
22
4 Stars
14
3 Stars
2
2 Stars
6
1 Star
2
65%of customers recommend this product.
(
17 out of
26)
Customer Reviews for Whirlpool - 16.3 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
4
Garage refrigerator
on August 7, 2023
Posted by: Jim62
from Abrams Wisconsin
[This review was collected as part of a promotion.] We have had this refrigerator for about a month. So far it works great, keeps everything cold on the recommended settings. The only issue we have is cosmetic, there is a lot of glue visible around the gaskets and trim. This gives a shoddy appearance.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor quality
on September 4, 2023
Posted by: Anakin
The unit itself has a hole on the top of the freezer door (About an inch in diameter) with foam coming out.There is foam and grease coming out of all the framework and doors.I would not recommend this unit.It does have good shelf room and nice freezer space, but the way it looks, I'm not sure it's good enough quality to keep cold in without leaking, it may be a power waster with the electric bill.Dissapointing!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 7, 2023
Thank you for sharing your insights with us, Anakin. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 388528.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size
on March 11, 2024
Posted by: Beth Gatorfan
[This review was collected as part of a promotion.] I am very happy with my fridge. I needed to downsize and this one is perfect.
Written by a customer while visiting whirlpool.com
Customer Rating
4
A slight disappointment
on May 13, 2023
Posted by: Birdbrain
from Maine
[This review was collected as part of a promotion.] I wish I hadn’t been in such a hurry to desperately need a replacement refrigerator I would’ve taken more time to research my pick. I love your brand (I have an over 35 year old chest freezer still going strong so your brand was a no brainer but I had many more features in my last Kenmore that I don’t get in the Whirlpool one of which is a light in the freezer which I miss so much. My old one was a bottom freezer top refrigerator and I loved that setup but switched to top freezer type. I regret switching. If I could return the new one in exchange for a bottom freezer I would in a second, but I’ll have to live with that decision. Otherwise it seems like it’s going to be an ok purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Unhappy Consumer
on August 13, 2023
Posted by: Sharon
from Menominee Falls, WI
[This review was collected as part of a promotion.] I bought this a month ago and the freezer and refrigerator doors do not close tightly!! There are gaps in the gaskets that seal doors tightly! ! Very disappointed with purchase. We are having it serviced this week, couldn’t get anyone to come out till then. Because of the gaps, our freezer has frost in upper level and inside of freezer door. The motor seems to be running constantly!!! The food in the back of refrigerator freezes also. We thought we were getting a good Brand name, but maybe there is not such a thing anymore!! Very shoddy work and obviously not inspected properly before leaving factory!!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 14, 2023
Thank you for sharing your insights with us, Sharon. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 372276.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works Great for Small Space
on August 30, 2023
Posted by: T and M
from Chicago, IL
[This review was collected as part of a promotion.] Makes a light groaning sound, but works fine. Fits into our small space in the kitchen, which is what we needed. Very simple. One drawback: limited in arranging shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge!
on September 21, 2023
Posted by: Ljc2
from Auburn, IN
[This review was collected as part of a promotion.] Inside of the refrigerator is bigger than expected! Glad we purchased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice design, lots of room, good freezer.
on September 27, 2023
Posted by: DaisyMae
from Powell River, BC
[This review was collected as part of a promotion.] Bought a month ago. So far, so good. Nice shelving, well list and like the recessed handles. Rolls easily on the floor. Wish the controller was in a different location as we often hit it when removing taller items.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com