Customer reviews from whirlpool.com
Whirlpool - 16.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
23
4 Stars
16
3 Stars
3
2 Stars
6
1 Star
2
68%of customers recommend this product.
(
19 out of
28)
Customer Reviews for Whirlpool - 16.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
5
Simple and functional.
on October 5, 2025
Posted by: Mick
[This review was collected as part of a promotion.] This model fits my apartment quite well. Temperature ratings seem accurate, having only had it about a week.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Size was my biggest concern and wanted a white one
on October 13, 2025
Posted by: Newfridge2025
[This review was collected as part of a promotion.] I purchased the refrigerator a month ago. So far, so good. Only issue is the installer broke the hole plugs off when he switched the direction of the door swing so no plugs for the top holes. Also, they didn’t adjust it and the door hangs open vs. closing on its own. Annoying.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy
on October 19, 2025
Posted by: Kevin
[This review was collected as part of a promotion.] Really nice fridge! Great quality, should last a lifetime!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on October 31, 2025
Posted by: Valeria
from Louisville Kentucky 40206
[This review was collected as part of a promotion.] Was delivered on 10/18/25……it makes noises that disturb me
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 29, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64257EUvB . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64287EUvE or Instagram http://spr.ly/64207EUvG. When responding, please include your contact information and reference Case # 827638.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64257EUvB . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64287EUvE or Instagram http://spr.ly/64207EUvG. When responding, please include your contact information and reference Case # 827638.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 29, 2025
Posted by: Hee Haw
[This review was collected as part of a promotion.] So far the only issue is one must close refrigerator door gently or the freezer door pops open.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Still need some tweaks....
on November 27, 2025
Posted by: Mom H
from Mayaguez
[This review was collected as part of a promotion.] The door in the freezer opens when the fridge door closes...even when the fridge is leveled..
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well
on December 10, 2025
Posted by: Reginald
[This review was collected as part of a promotion.] Works fine but internal shelves are hard to get used to. Have to bend far down for the lowest shelf. No problem with temperature and cooling effects are great. Works as I expect. I am satisfied with the product although the purchase price was higher than I wanted.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 10, 2025
Posted by: Toots70
[This review was collected as part of a promotion.] I bought this over a month ago. Using as extra frig. So far it works well except my husband turned up the drug temp. He said the beverages were not cold enough.
Written by a customer while visiting whirlpool.com